Quick Answer
Last verified:
High confidence

UserVoice costs $999 to $2K per user/month as of June 2026, with 3 plans available. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

UserVoice offers 3 pricing tiers: Engage, Prioritize, Enterprise. The Prioritize plan is building long-term customer confidence.

UserVoice true cost runs 70% above the listed $999-$2000/user/month price as of June 2026. For a 25-person team, expect ~$764,490 in year-one costs vs the $449,700 base license. Key hidden costs: forced quarterly billing adds cash flow pressure (minimum $2,997 upfront for pro plan), no free trial available - must commit without testing (21-day trial removed in 2023), additional costs for exceeding unique user limits. Verified from 2 sources by CostBench.

Hidden Costs Breakdown

1

Forced quarterly billing adds cash flow pressure (minimum $2,997 upfront for Pro plan)

2

No free trial available - must commit without testing (21-day trial removed in 2023)

3

Additional costs for exceeding unique user limits

4

Integration setup and configuration costs

5

Training and onboarding for teams

6

Premium support packages beyond standard support

7

Average customer spends $21,000 per year according to reviews

8

Must engage with sales team even for standard plans (no self-service)

Example: True Cost for 25 Users

License (25 × $1499 × 12) $449,700/yr
Implementation (one-time) +$15,000–$50,000
Premium Support (20%) +$89,940/yr
Training (25 × $500) +$12,500
Admin (part-time) +$15,000–$25,000/yr
Estimated Year 1 Total ~$764,490
That's roughly 1.7× the advertised license price. The median UserVoice contract is $348/yr across 11 Vendr purchases.