Price checkPer seat
EngageCustomPrioritizeCustomEnterpriseCustom
See all 3 plans

All UserVoice Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Engage

  • Up to 1000 unique end users
  • Idea grid
  • Auto-merge matches
  • Feedback dashboard
  • Web portal
  • In-app widget
  • SSO
  • Status updates
  • Integrations (Zendesk, Slack, MS Teams)

Prioritize

  • Up to 5000 unique end users
  • Everything in Engage
  • Advanced white-labeling
  • Data enrichment
  • Idea lists
  • Advanced segmentation
  • Internal roadmap
  • Integrations (Salesforce, Jira, Azure DevOps)

Enterprise

  • 5000+ unique end users
  • Advanced security
  • Premium support
  • AI Idea Insights
  • AI Impact Reports
  • AI Theme Detection
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Quick Answer
Last verified:
High confidence

UserVoice costs $999 to $2K per user/month as of August 2026, with 3 plans available. The median contract is $33,000/year based on 5 third-party buyer reports.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

UserVoice offers 3 pricing tiers: Engage, Prioritize, Enterprise. The Prioritize plan is building long-term customer confidence.

Compared to other customer feedback software, UserVoice is positioned at the premium price point.

  • Median contract: $33,000/yr from 5 buyer reports Precise
  • 3 documented hidden costs beyond list price
  • Contracts auto-renew — 30 days prior to the renewal date
  • G2 rating: 4.3 out of 5 from 253 reviews (as of Jul 2026)
Last verified: | Sources: 2 pricing pages and reviews

How much does UserVoice cost?

UserVoice pricing starts at $999/user/month across 3 plans, with enterprise pricing available on request. Plans include Engage (custom pricing), Prioritize (custom pricing), Enterprise (custom pricing).

UserVoice Pricing Overview

UserVoice has 3 pricing plans ranging from $999 to $2,000/user/month. The Engage plan requires contacting sales for a custom quote and is designed for boosting trust through feedback collection. The Prioritize plan requires contacting sales for a custom quote and is designed for building long-term customer confidence. The Enterprise plan requires contacting sales for a custom quote and is designed for scaling customer feedback across enterprise.

UserVoice contracts auto-renew, with a annual commitment minimum commitment, requiring 30 days prior to the renewal date notice to cancel.

The median UserVoice customer pays $33,000/year based on 5 verified purchases.

There are at least 3 documented hidden costs beyond UserVoice's list price, including implementation, training, and add-on fees.

This pricing was last verified in July 13, 2026 from 2 independent sources.

See UserVoice Plans
UserVoice is a product feedback and customer intelligence platform that helps product teams capture, organize, and prioritize customer feedback from multiple sources. The platform enables companies to collect ideas through web portals, in-app widgets, and integrations, then connect that feedback to revenue data and customer accounts to make data-driven product decisions. UserVoice serves product managers and customer success teams who need to understand customer needs, validate product direction, and close the feedback loop with stakeholders.

How UserVoice Pricing Compares

Compare UserVoice pricing against top alternatives in Customer Feedback.

Qualtrics XM $125.0-$417.0/user/mo Compare → Productboard $0-$75/user/mo Compare → Canny $0-$79/user/mo Compare →

Compare UserVoice vs Alternatives

Before committing to UserVoice, compare pricing with these 3 alternatives in the same category.

VSQualtrics XM
From $125.0/user/mo

Organizations focused on customer experience management with multi-channel feedback needs and advanced analytics requirements

Full comparison
VSProductboard
Free

Growing product teams that need comprehensive feedback management, prioritization, and roadmapping with team collaboration

Full comparison
VSCanny
Free

Growing teams that need custom branding, domain, and content translations with moderate feedback volumes

Full comparison

All UserVoice alternatives & migration guides

What Companies Actually Pay for UserVoice

The median UserVoice buyer pays $33,000/year based on 5 verified purchase transactions.

What companies actually pay $33,000/yr Median across 5 third-party buyer reports Precise
Review scores
TrustRadius 9.5out of 10 (32)
G2 4.3out of 5 (253)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Lack of FeaturesComplex Usability and Steep Learning CurveHigh CostIdea Duplication Issues
Source: aggregated from 5 third-party buyer reports for this quote-only vendor. Indicative market pricing — not official vendor pricing or contract-grade data.

How UserVoice Pricing Compares

Software Starting Price Top Price
UserVoice $999/user/month $2000/user/month
Canny Free $79/user/month
Medallia Custom Custom
Productboard Free $59/user/month
Qualtrics XM Custom Custom
Typeform $39/USD / mo $379/USD / mo

Detailed pricing comparisons:

Browse all Customer Feedback pricing →

3 UserVoice Hidden Costs Beyond the List Price

Beyond the listed price, UserVoice has at least 3 documented hidden costs that can significantly increase total cost of ownership.

Watch for 3 hidden costs
  • Add-on Features
    medium 1 source
    industry "However, several other "hidden" or additional costs are reported: * Add-ons: Features like Single Sign-On (SSO), advanced whitelabeling, Gainsight/FullStory integrations, localization of user content, and NPS widgets often require additional payme..."
  • Internal Implementation Resources
    high 1 source
    industry "Internal Resource Costs: The implementation process itself can be complex and time-consuming, potentially requiring dedicated internal resources from the buyer"
  • Underutilized Features
    medium 1 source
    industry "Feature Bloat/Underutilization: Some users report paying for numerous features within the software that they do not fully utilize, leading to a perception of increased cost beyond their actual needs"
Tip

Ask your UserVoice sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
industry TrustRadius Enterprise reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 11 source citations total.

UserVoice Contract Terms

UserVoice contracts auto-renew. Changes require 30 days prior to the renewal date. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice 30 days prior to the renewal date
Minimum Commitment annual commitment
Based on 1 verified source

How to Negotiate UserVoice Pricing

UserVoice contracts are negotiable. These 6 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 6 tactics
Highlight low budget high success

Highlight a low budget upfront to set a lower starting point for bargaining.

https://uservoice.com
Request a better price high success

Request a "better price" or suggest to "meet in the middle" during negotiations.

https://uservoice.com
Leverage competitors high success

Mention other vendors who might offer a better deal to leverage competitive alternatives.

https://uservoice.com
Negotiate non-price terms high success

Negotiate non-price terms such as contract length, payment schedules, or support levels if direct price reductions are difficult to achieve.

https://uservoice.com
Push back on initial price high success

Push back on the initial price offered as a standard practice in negotiations.

https://uservoice.com
Ask for small concessions high success

Ask for small concessions ("just a nibble") that accumulate over the negotiation.

https://feedbear.com
High success Medium Low / difficult

Full negotiation guide →

UserVoice Pricing FAQ

01 How much does UserVoice cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does UserVoice have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of UserVoice?

Key features include the items listed in the pricing tiers above.

04 Is UserVoice worth the price?

Value depends on your specific needs and use case. Compare features across plans.

Is this pricing incorrect? — we'll verify and update it.