Price checkMonthly
FreeFreeStarter$25/moAdvanced$67/mo
See all 4 plans

All Metricool Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Free

  • 1 brand
  • 20 scheduled posts/month
  • 5 competitor profiles
  • 30 days of analytics
  • AI social media assistant (5 credits/brand/month)

Starter

  • Up to 10 brands
  • Unlimited content publishing (fair use)
  • 100 competitor analyses
  • Twitter/X add-on available
  • LinkedIn connection
  • PDF and PPT reports
  • Multiple link-in-bio
  • Unlimited analytics history
  • Google Drive and Canva integration
  • 20 AI credits per brand/month

Advanced

  • Up to 50 brands
  • Team and client management
  • Role management
  • Post approval system
  • Full Twitter/X analytics
  • Customizable report templates
  • Looker Studio connector
  • Metricool API (Zapier, Make, MCP)
  • 35 AI credits per brand/month

Custom

  • Custom number of brands
  • White Label
  • Dedicated account manager
  • Custom AI assistant credits
  • Metricool integration in your business
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Compare Metricool with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
At a glance

List price by tier (annualized, per license)

Per-license list price across Metricool's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$240/yr
Advanced$636/yr
CustomCustom
Quick Answer
Last verified:
Estimate

Metricool pricing: free plan, Starter $25, Advanced $67/mo. Custom plans are quote-based. Plans: Free (free), Starter at $25/month, and Advanced at $67/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Try Metricool Free

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Metricool offers 4 pricing tiers: Free, Starter, Advanced, Custom. A free plan is available. Paid plans include Starter at $25/month, Advanced at $67/month. The Starter plan is solo creators and small teams (5 brands $25/mo, 10 brands $45/mo).

Compared to other social media management software, Metricool is positioned at the budget-friendly price point.

  • 23 documented hidden costs beyond list price
  • Contracts auto-renew
  • G2 rating: 4.5 out of 5 from 97 reviews (as of Oct 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Metricool cost?

Metricool has a free plan; its 2 paid plans cost $25–$67/mo. Custom plans are quote-based. Plans include Free (free), Starter at $25/month, Advanced at $67/month, Custom (custom pricing).

Metricool Pricing Overview

Metricool pricing: free plan, Starter $25, Advanced $67/mo. Custom plans are quote-based. The Free plan is free and is best for solo creators testing the platform. The Starter plan costs $25/month, best for solo creators and small teams (5 brands $25/mo, 10 brands $45/mo). The Advanced plan costs $67/month, best for agencies and marketing teams (15 brands $67/mo, 25 brands $107/mo, 50 brands $210/mo). The Custom plan requires contacting sales for a custom quote and is designed for large agencies and brands with custom needs.

Metricool contracts auto-renew.

There are at least 23 documented hidden costs beyond Metricool's list price, including implementation, training, and add-on fees.

This pricing was last verified in November 5, 2026 from 1 independent source.

Try Metricool Free

Metricool pricing starts at $0 with the Free plan, which covers 1 brand, 20 scheduled posts per month, and basic analytics for a single user. The Starter plan runs $25/month (or $20/month billed annually) and adds multi-brand support, PDF reports, and client-ready analytics. The Advanced plan is $67/month ($53/month billed annually) and includes full analytics, team collaboration, and Looker Studio integration; agencies and enterprises can request Custom pricing.

How Metricool Pricing Compares

Compare Metricool pricing against top alternatives in Social Media Management.

Brand24 $249-$699/month Compare → Brandwatch $800-$5000/month Compare → Buffer $0-$10/month Compare →

Compare Metricool vs Alternatives

Before committing to Metricool, compare pricing with these 3 alternatives in the same category.

VSBrand24
From $249/month

Solo entrepreneurs and freelancers tracking a single brand

Full comparison
VSBrandwatch
From $800/month

Researchers and analysts

Full comparison
VSBuffer
Free

Individual creators testing the platform

Full comparison

All Metricool alternatives & migration guides

What Companies Actually Pay for Metricool

Review scores
TrustRadius 7.6out of 10 (1)
Trustpilot 1.8out of 5 (25)
G2 4.5out of 5 (97)
Third-party review aggregates, as of Oct 2026

Score gap reflects platform demographics — G2 surveys verified business users; Trustpilot is open to all, skewing toward support complaints.

Top pricing complaints
Posts scheduled but never published on social media platformsAI chatbot support (Bruno) loops through the same steps without resolving issuesAuto-renewal charges without notice; strict no-refund policyTwitter/X account connectivity broken or unavailable on paid plans

Metricool Cost by Company Size

Example costs for teams of different sizes. Each figure is labelled with the period it covers.

Freelancer / Solo Creator $0 per month

$0/month

Single user managing 1 brand on the Free plan with basic analytics and up to 20 posts/month.

Small Business (1 Brand, Paid) $240 per year

$240/year ($20/month billed annually)

Single brand needing more than 20 posts/month, PDF reports, and full analytics on the Starter plan billed annually.

Agency or Multi-Brand Manager $636 per year

$636/year ($53/month billed annually)

Agency managing multiple brands with advanced analytics, Looker Studio connector, and team collaboration on the Advanced plan billed annually.

Solo Creator or Single Brand (Free) $0 per month

$0/month (Free plan, no time limit)

Individual managing one brand with up to 20 posts per month, no PDF reporting needs, and no team collaboration

Freelancer or Small Agency (Starter, Annual) $20 per month

$20/month billed annually ($240/year)

Social media manager handling a handful of client brands with standard scheduling and analytics

Growing Agency (Advanced, Annual) $53 per month

$53/month billed annually ($636/year)

Agency with multiple brands, team collaboration, advanced analytics, and client PDF reporting needs

Solo Creator — Free Plan $0 per year

$0/year

Single brand, up to 20 posts per month, basic analytics, no team members or client PDF reports needed

Small Business — Starter Plan (Annual) $240 per year

$240/year ($20/month billed annually)

One user managing brands on the Starter plan with scheduling and basic analytics. Annual billing required for lowest rate.

Month-to-Month Flexibility — Advanced Plan $804 per year

$804/year ($67/month billed monthly)

Advanced plan on monthly billing for users who want flexibility without an annual commitment — at a 26% premium over annual pricing.

Current tier data — Free plan

How Metricool Pricing Compares

Software Starting Price Top Price
Metricool Free $67/month
Agorapulse $99/user/month $199/user/month
Brand24 $249/month $1499/month
Brandwatch Custom Custom
Buffer Free $12/month
ContentStudio $15/month $139/month

Detailed pricing comparisons:

Browse all Social Media Management pricing →

23 Metricool Hidden Costs Beyond the List Price

Beyond the listed price, Metricool has at least 23 documented hidden costs that can significantly increase total cost of ownership.

Watch for 23 hidden costs
  • LinkedIn Add-on No extra charge for LinkedIn; only the Twitter/X add-on costs extra
    medium 1 source
    Grounded summary Twitter/X Add-on: Connecting a Twitter/X account is a paid add-on across all plans, including Custom, at a cost of $5 per connected Premium account per month (or €5 per month).
  • Twitter/X Add-on Paid monthly add-on for each connected Twitter/X account
    medium 1 source
    Grounded summary Twitter/X Add-on: Connecting a Twitter/X account is a paid add-on across all plans, including Custom, at a cost of $5 per connected Premium account per month (or €5 per month).
  • Team Management and Approval Workflows
    high 1 source
    Grounded summary Twitter/X Add-on: Connecting a Twitter/X account is a paid add-on across all plans, including Custom, at a cost of $5 per connected Premium account per month (or €5 per month).
  • Advanced Integrations
    medium 1 source
    Grounded summary Advanced Integrations: Integrations with tools like Looker Studio and Zapier are also restricted to the Advanced and Custom plans.
  • White-label Reporting
    high 1 source
    Grounded summary White-label Reporting: For agencies requiring reports with their own branding rather than Metricool's, white-label reporting is only available on the Custom/Enterprise tier, which requires contacting sales for pricing.
  • Hashtag Tracking €25 per day
    high 1 source
    Grounded summary Hashtag Tracking: One source mentions Metricool charging €25 per day for hashtag tracking, which could amount to €750 per month for continuous use.
  • Auto-Renewal Without Clear Notice $240-$804/year
    high 5 sources
    Trustpilot “The service limits reach/engagement and renews without approval. I cancelled my service but was still charged the full amount. I contacted requesting a refund and they pointed me to their return policy where they do not provide refunds.”
    Trustpilot “I didn't know they charge me until next yearly payment came. I see that as fraud and don't recommend them! I just subscribed for free plan and didn't use it, just tried. It is not ok!”
    Trustpilot “The product is decent, but when I canceled they didn't process the cancel, then charged my card and won't refund. I tried to delete my credit card from their system and they wouldn't allow me to remove it. So plan on a fight to get out.”
    Trustpilot “12 months later we got charged again. Honestly it's on the edge of being a scam I wouldn't touch it.”
    Trustpilot “We tried to leave, there was no refund option. 12 months later we got charged again. Honestly it's on the edge of being a scam I wouldn't touch it.”
  • No Refunds Policy $240-$804/year
    high 3 sources
    Trustpilot “I find their returns to be very predatory, as they only allow a 15 day return window on a yearly subscription. So once you'd realized the drastic reduction in your engagement, it's already too late to get a refund.”
    Trustpilot “even though my subscription renewed only 2 days ago, they will not give me a refund for this period and they will also not return any difference considering the fact I'm paying 250% for this tier still..”
    Trustpilot “We tried to leave, there was no refund option.”
  • Price Increases Without Grandfathering 10-150% above current plan pricing
    medium 3 sources
    Trustpilot “I wanted to unsubscribe after this persisted for 2 weeks now and I just found out that they lowered the price in the last two years and I am paying... more than double comparing how much they are currently charging for this tier. For more than 1 year.”
    Trustpilot “They significantly increased their pricing whilst my company was on what we were misled to believe was a trial, and that price increase killed the edge they had on other providers”
    Trustpilot “Not only was this product massively overpriced giving me 15 brands to post when i only have 1 - when I asked for any refund due to now they have changed that massively overpriced plan they basically said "TOO BAD SUCKER"”
  • Looker Studio Connector Requires Advanced Plan $33-$47/user/month upgrade cost
    low 1 source
    Reddit “I also use alot the Looker Studio Conector to create my own dashbords, but this is in the advance plan.”
  • Twitter/X and social account connectivity failures on paid plans 5-20% of license costs
    medium 2 sources
    Trustpilot “They ask for 54$ but you can't even add a twitter account”
    Trustpilot “randomly disconnects your accounts after you have scheduled weeks in advance (you wont get that back) + incredibly poor customer service - no help whatsoever”
  • Auto-Renewal Charges with No-Refund Policy $240-$636
    high 5 sources
    Trustpilot “The service limits reach/engagement and renews without approval. I cancelled my service but was still charged the full amount. I contacted requesting a refund and they pointed me to their return policy where they do not provide refunds.”
    Trustpilot “The product is decent, but when I canceled they didn't process the cancel, then charged my card and won't refund. I tried to delete my credit card from their system and they wouldn't allow me to remove it. So plan on a fight to get out.”
    Trustpilot “I find their returns to be very predatory, as they only allow a 15 day return window on a yearly subscription. So once you'd realized the drastic reduction in your engagement, it's already too late to get a refund.”
    Trustpilot “I didn't know they charge me until next yearly payment came. I see that as fraud and don't recommend them! I just subscribed for free plan and didn't use it, just tried. It is not ok!”
    Trustpilot “The technology was really buggy, just didn't work. We gave up after using it for few weeks. Support was meh and you just get lost in their system. We ended up with a clawcode solution running in house. We tried to leave, there was no refund option.”
  • No Price Adjustment for Legacy Subscribers 100-150% of license costs
    medium 2 sources
    Trustpilot “I just found out that they lowered the price in the last two years and I am paying... more than double comparing how much they are currently charging for this tier. For more than 1 year..”
    Trustpilot “They significantly increased their pricing whilst my company was on what we were misled to believe was a trial, and that price increase killed the edge they had on other providers that were previously similarly priced and suddenly became much cheaper.”
  • Twitter/X Integration May Not Function 5-15% of license costs
    medium 1 source
    Trustpilot “They ask for 54$ but you can't even add a twitter account”
  • Possible Social Media Engagement Drop After Switching to Scheduled Posting 5-10% of license costs
    low 2 sources
    Trustpilot “After I started scheduling posts with Metricool, the engagement across all of my accounts completely dropped. It was as if my accounts were now shadowbanned for scheduling content through Metricool.”
    Trustpilot “The service limits reach/engagement and renews without approval.”
  • Legacy Subscribers Paying Inflated Rates Without Notification 10-150% of license costs
    medium 2 sources
    Trustpilot “I just found out that they lowered the price in the last two years and I am paying... more than double comparing how much they are currently charging for this tier. For more than 1 year..”
    Trustpilot “even though my subscription renewed only 2 days ago, they will not give me a refund for this period and they will also not return any difference considering the fact I'm paying 250% for this tier still..”
    Trustpilot “They significantly increased their pricing whilst my company was on what we were misled to believe was a trial, and that price increase killed the edge they had on other providers”
  • Social Platform Connectivity Failures on Paid Plans 5-15% of license costs
    medium 3 sources
    Trustpilot “They ask for 54$ but you can't even add a twitter account”
    Trustpilot “This product NO LONGER WORKS for my INSTAGRAM POSTS due to me changing my handle, I am losing time and money and they don't want to hear anything about a concession for repurchasing the product.”
    Trustpilot “randomly disconnects your accounts after you have scheduled weeks in advance (you wont get that back)”
  • WordPress Plugin Degrades Site Performance 5-10% of license costs
    low 1 source
    TrustRadius “Cons: I wish their code didn't lower my lighthouse speed score”
  • Auto-Renewal Charges After Cancellation $240-$636/year
    high 5 sources
    Trustpilot “The service limited my reach and engagement, then renewed without my approval. I had already cancelled the service, but I was still charged the full amount.”
    Trustpilot “The service limits reach/engagement and renews without approval. I cancelled my service but was still charged the full amount. I contacted requesting a refund and they pointed me to their return policy where they do not provide refunds.”
    Trustpilot “12 months later we got charged again. Honestly it's on the edge of being a scam I wouldn't touch it.”
    Trustpilot “I didn't know they charge me until next yearly payment came. I see that as fraud and don't recommend them! I just subscribed for free plan and didn't use it, just tried.”
    Trustpilot “bad trustpilot review, haven't used the platform in 2 months. Not satisfied that you guys still took my money when I costed you literally ZERO, but ok!”
  • Legacy Pricing Trap — No Proactive Rate Adjustment 10-150% of license costs
    medium 2 sources
    Trustpilot “I just found out that they lowered the price in the last two years and I am paying... more than double comparing how much they are currently charging for this tier. For more than 1 year..”
    Trustpilot “They significantly increased their pricing whilst my company was on what we were misled to believe was a trial, and that price increase killed the edge they had on other providers that were previously similarly priced and suddenly became much cheaper.”
  • Legacy subscribers charged above current published pricing with no adjustment 50-150% of license costs
    high 2 sources
    Trustpilot “I just found out that they lowered the price in the last two years and I am paying... more than double comparing how much they are currently charging for this tier. For more than 1 year..”
    Trustpilot “They significantly increased their pricing whilst my company was on what we were misled to believe was a trial, and that price increase killed the edge they had on other providers that were previously similarly priced and suddenly became much cheaper.”
  • Publishing reliability failures causing business disruption 5-15% of license costs
    medium 3 sources
    Trustpilot “metricool is SO BUGGY. It double posted my content and not when I scheduled it, but one was 4h after i scheduled it.. which was really not the intended time for my audience and then AGAIN 12h later.”
    Trustpilot “I have decided to cancel my Metricool subscription because, after 14 days of unresolved technical issues, lost website analytics data, and ongoing publishing failures, Metricool has become unreliable for my business.”
    Trustpilot “All my clients shared that they had issues using the platform, whether that be videos not loading multiple times or approvals not showing properly.”
  • Support escalation delays increase resolution time cost 5-10% of license costs
    medium 3 sources
    Trustpilot “I worked with Bruno for what felt like an hour. Then Bruno says, Oh, let me transfer you to a human who can help. Human helped in about 10 minutes and solved by problem.”
    Trustpilot “I have been on chat for almost 40 minutes and no response as to whether there is actually someone working today. I got a response from an AI bot that my case was being transferred to a human but so far crickets.”
    Trustpilot “We have explained the issue clearly multiple times, provided detailed information, and repeated the same tests over and over again. Yet every response simply repeats the same troubleshooting steps we have already completed.”
Tip

Ask your Metricool sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 5 independent sources
industry Trustpilot Consumer reviews Reddit User discussions TrustRadius Enterprise reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 71 source citations total.

Metricool Contract Terms

Metricool contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Mid-Term Downgrade Not allowed
Based on 3 verified sources

How to Negotiate Metricool Pricing

Metricool contracts are negotiable. These 16 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 16 tactics
Opt for Annual Billing high success

Opting for annual billing provides a significant discount (20-24%) over monthly payments.

https://metricool.com
Start on Free Plan to Evaluate high success

Metricool's free plan supports 1 brand with basic analytics. Use it to thoroughly test functionality before committing to an annual subscription, given the strict 15-day refund window.

Reddit community discussions
Choose Annual Billing for Savings high success

Annual billing offers meaningful savings vs. monthly: Starter drops from $25/month to $20/month (20% off), and Advanced drops from $67/month to $53/month (approximately 21% off).

Current tier data
Thoroughly Test Free Plan Before Committing Annually high success

Metricool's free plan (1 brand, 20 posts/month) lets you evaluate core features at no cost. Given multiple user reports of posting bugs, Twitter/X connectivity failures, and platform instability, use the free tier to stress-test the exact workflows you need — especially third-party integrations — before committing to an annual subscription.

Trustpilot review pattern (2026)
Exhaust the Free Plan Before Committing high success

The Free plan (1 brand, 20 posts/month) gives you full access to the scheduling workflow at no cost. Multiple users report purchasing paid plans only to discover persistent bugs on their required platforms. Validate that all social accounts — especially Twitter/X — connect and publish correctly on Free before upgrading.

Trustpilot review patterns
Set a Cancellation Reminder Before Annual Renewal high success

Metricool auto-renews annual plans with no refund on renewal charges. Set a calendar reminder at least 30 days before your renewal date to decide whether to continue, downgrade, or cancel. Multiple users report being surprised by annual charges they believed they had avoided.

Trustpilot review patterns
Apply for the NGO / nonprofit program high success

Metricool has a confirmed NGO program for nonprofits and charitable organizations. A verified nonprofit user described it as 'incredibly generous' and noted it allowed redirecting more budget to their mission. Contact Metricool support directly to apply — exact discount amount is not publicly disclosed.

Trustpilot review (Sep 2026)
Calculate True Cost with Add-ons medium success

Buyers should calculate their 'real total cost' by factoring in necessary add-ons like LinkedIn and Twitter/X, especially for Starter plans, to assess if a higher-tier plan might be more cost-effective.

https://schedpilot.com
Use Trial Discount Codes medium success

Metricool has offered extended free trials via discount codes (e.g., SME23 mentioned in community discussions for a 45-day trial). Search for current promo codes before committing to a paid plan.

Reddit (r/SocialMediaMarketing)
Calendar Your Cancellation Deadline medium success

Metricool enforces a 15-day refund window on annual plans. Set a calendar reminder at least 30 days before your renewal date to evaluate whether to continue. Do not rely on cancellation confirmation emails — at least one user reports that a cancellation was not processed and they were charged anyway. Follow up to confirm.

Trustpilot reviews (2026)
Verify Social Platform Connectivity Before Upgrading medium success

Before paying for Starter ($20/month) or Advanced ($53/month), confirm that every social account you need — particularly Twitter/X and Instagram — successfully connects and publishes test posts. If connectivity fails on the Free plan, do not assume a paid upgrade will resolve it; contact support first.

Trustpilot review patterns
Check Current Tier Pricing Against Your Invoice medium success

Metricool has changed its pricing structure over time without proactively adjusting existing subscribers. If you have been a subscriber for more than 6 months, compare your current invoice amount against the live pricing page. At least one user discovered they were paying 250% of the current rate for over a year.

Trustpilot reviews
Document Cancellation Confirmation Before Renewal Date medium success

Given multiple reports of auto-renewal charges firing after attempted cancellations, cancel well ahead of your renewal date, save the cancellation confirmation email or screenshot, and monitor your payment method for unexpected charges. This documentation is essential if you need to dispute a charge with your bank.

trustpilot
Escalate Billing Disputes to Your Payment Provider medium success

Metricool's internal refund policy is strict and consistently enforced. Users who have been charged after cancellation or on significantly outdated rates may have better luck filing a chargeback with their credit card issuer or PayPal dispute — especially when they can demonstrate a cancellation was completed prior to the renewal charge.

trustpilot
Verify Your Rate Against Current List Prices Before Renewal low success

If you have been a subscriber for more than one year, compare your current billing rate to the published list prices before your next renewal. At least one user reports paying 250% of the current list price for over a year. The company does not proactively adjust legacy rates, so you must initiate the request — ideally before the renewal processes, as post-renewal refunds are refused.

Trustpilot reviews (Feb 2026)
Audit your current billing rate before renewing low success

Multiple users on legacy plans discovered they were paying substantially more than the current published price for the same tier, with Metricool declining to adjust. Before any renewal, compare your current invoice rate to the published plan prices. If you are over-paying, raise it with support at renewal time — evidence of proactive refunds is limited but escalation at renewal is the best window.

Trustpilot reviews (Feb 2026)
High success Medium Low / difficult

Full negotiation guide →

Metricool Price History

Pricing changes CostBench has tracked for Metricool, verified across 3 snapshots going back to 2026Q2.

  1. Metricool price decrease

    Highest tier decreased from $210 to $67/month

    -68.1%

Price stable over 0.4 years

View Metricool's full price history →

Metricool Pricing FAQ

01 How much does Metricool cost per month?

Free for 1 brand. Starter is $25/month for 5 brands ($20/month billed annually). Advanced is $67/month for 15 brands ($53/month billed annually). Custom enterprise pricing available. Annual billing saves up to about 24%.

02 What's a 'brand' in Metricool?

A brand is a workspace containing all the social profiles (Facebook, Instagram, etc.) for a single client or business. Each brand on a paid tier covers all major networks.

03 Does Metricool include TikTok and YouTube analytics?

Yes. All paid tiers include TikTok, YouTube, Instagram, Facebook, LinkedIn, X, Twitch, Pinterest, Threads, Bluesky, and Google Business Profile analytics and scheduling.

04 Does Metricool have a free plan?

Yes. Metricool's Free plan supports 1 brand, up to 20 scheduled posts per month, 1 user, and basic analytics — forever, with no credit card required. It's a genuine free tier, not a trial.

05 What is included in the Starter plan?

The Starter plan costs $25/month (or $20/month billed annually). It unlocks more brands, removes the 20-post-per-month cap from the free plan, and adds PDF report downloads. Twitter/X connectivity has been reported as unreliable by some users.

06 What does the Advanced plan add over Starter?

The Advanced plan costs $67/month (or $53/month billed annually) and adds the Looker Studio connector for custom dashboards, along with expanded brand and user limits and deeper analytics features.

07 Can I get a refund if the software doesn't work for me?

Metricool enforces a 15-day return window on annual subscriptions. Multiple users report being denied refunds after this window even when experiencing persistent bugs or posting failures. Review carefully before committing to an annual plan.

08 Does Metricool pricing use brands or social profiles?

Metricool prices by brand (client account), not by individual social profile. Each brand can have multiple social channels connected beneath it, which is more cost-effective than per-profile tools like Buffer when managing multiple platforms per client.

09 How does Metricool compare in price to Hootsuite?

Metricool is typically cheaper than Hootsuite for social media management. Metricool offers a Free tier, while paid plans start with Starter at $25/month or $20/month annually, and Advanced at $67/month or $53/month annually for growing teams and agencies.

10 Will Metricool automatically charge me when my subscription renews?

Yes. Metricool auto-renews subscriptions without requiring explicit re-approval. Multiple users report being charged for renewal cycles after attempting to cancel, including cases where cancellation requests were not processed. Cancel before your renewal date and confirm the cancellation was successfully registered to avoid an unwanted charge.

11 How does the free plan's 20-post limit work?

The free plan allows 20 scheduled posts per month, but the post counter only tracks posts already sent — not scheduled posts. This means your queue can fill beyond the limit with scheduled content, and you may only discover you've exceeded the cap when posts start failing to publish.

12 Does Metricool support Twitter/X?

Twitter/X is listed as a supported platform on paid plans, but multiple users report connectivity issues. At least one user on a paid plan could not add a Twitter/X account at all. Test Twitter/X connectivity on the free plan before purchasing an annual subscription.

13 Does Metricool offer nonprofit, education, or startup discounts?

No nonprofit, education, or startup discount programs are documented in available sources. The primary savings lever is choosing annual billing, which saves approximately 20% compared to monthly rates on both the Starter and Advanced plans.

14 Can I manage multiple brands or clients on one Metricool account?

Yes, but not on the free plan, which is limited to 1 brand. Paid plans (Starter and Advanced) support multiple brands. At least one long-term user reports successfully managing over 30 brands from a single Metricool account. For larger agency volumes, Custom pricing is available.

15 Does Metricool auto-renew, and can I get a refund?

Yes, Metricool auto-renews annual subscriptions. Metricool does not issue refunds — multiple users report being denied refunds even when charged after believing they had cancelled. Set a cancellation reminder at least 30 days before your renewal date to avoid unwanted charges.

16 What are the limits on Metricool's free plan?

The Free plan is limited to 1 brand, 20 scheduled posts per month, and 1 user. There are no PDF report downloads, no team collaboration, and only basic analytics. The post counter tracks sent posts — not scheduled posts — so it is easy to approach the limit without realizing it.

17 Does Metricool's WordPress plugin slow down my site?

At least one user reports that the Metricool WordPress plugin lowers their site's Lighthouse performance score. If Core Web Vitals and page speed are priorities, consider this trade-off before installing the plugin.

18 Is Metricool good for managing multiple brands?

The platform's multi-brand structure is its primary strength — one user reports successfully managing over 30 brands. However, reliability issues (posting failures, account disconnections, double posts) are frequently cited in negative reviews, so test thoroughly on the free plan with a single brand before scaling up.

19 How do I download analytics reports from Metricool?

PDF report downloads are not available on the Free plan. You need to upgrade to the Starter plan ($20/month annually) or higher to export analytics reports for clients.

20 Does Metricool slow down my WordPress site?

At least one user reports that Metricool's WordPress plugin code negatively impacts Lighthouse performance scores. The plugin has also been criticized for injecting UI elements into the WordPress admin panel (including WooCommerce product lists) that cannot be easily dismissed.

21 Does Metricool offer refunds?

Based on multiple user reports, Metricool's policy does not provide refunds. Users who were auto-renewed after believing they had cancelled, or who experienced persistent technical issues, consistently report being directed to a no-refund policy when requesting a refund.

22 Does Metricool auto-renew subscriptions?

Yes. Multiple users report unexpected renewal charges, including cases where they believed they had already cancelled. Annual subscriptions renew automatically and Metricool's no-refund policy applies to those renewals.

23 Can I connect a Twitter/X account on a paid Metricool plan?

Twitter/X connectivity has been reported as unreliable by users on paid plans. One user on a paid plan reported being unable to add a Twitter account at all. Random disconnections of other social accounts after scheduling content in advance have also been reported.

24 How much does annual billing save versus monthly billing on Metricool?

Annual billing saves approximately 20% compared to monthly billing. The Starter plan drops from $25/month to $20/month on annual billing, and the Advanced plan drops from $67/month to $53/month. Annual plans are billed upfront for the year.

25 How much does Metricool save with annual vs monthly billing?

Annual billing saves approximately 20% compared to monthly. The Starter plan drops from $25/month to $20/month, saving $60 per year. The Advanced plan drops from $67/month to $53/month, saving $168 per year.

Is this pricing incorrect? — we'll verify and update it.