Brand24 vs Metricool Pricing | Costbench
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25 seats

Brand24 vs Metricool

Social Media Management pricing comparison · 2026

Brand24 pricing ranges from $199–$1499/month, while Metricool ranges from $0–$210/month. Metricool is typically 74% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Brand24 pricing Affiliate partner — does not affect ranking.
Compare
2 products · Social Media Management
Side-by-side · live
Brand24
Brand24 is a social media monitoring and brand tracking platform that tracks mentions acro
verified 8w ago
$399 $20K
View pricing →
M
Metricool
Metricool pricing starts at $0 for the Free plan (1 brand, 100 posts/month, 1 user) and $2
verified 5d ago
$399 $20K
View pricing →
Verdict · list-price math · year 1
Metricool saves $70K vs Brand24 · 25 seats
Cheapest $20K
Spread 78%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Team
$90K/yr
year 1 license · $299/seat
Advanced
$20K/yr
year 1 license · $67/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$399/yr
Vendr · n=20
No Vendr data
Not in Vendr's deal flow
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 6 sourced facts
3 hidden-cost · Vendr median · 2 review platforms
Last verified 1mo ago
Confidence Medium confidence
Sources 35 sourced facts
28 hidden-cost · 4 contract · 3 review platforms
Last verified 5d ago
Confidence Limited confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
2 documented
  • Platform Credit Exhaustion and Upsells
    10-30% of license costs
    1 source
  • Limited Features in Lower Tiers
    20-40% of license costs
    2 sources
5 documented
  • LinkedIn Add-on
    $5 per connected account per month
    1 source
  • Twitter/X Add-on
    $5 per connected Premium account per month
    1 source
  • Team Management and Approval Workflows
    1 source
  • Advanced Integrations
    1 source
  • White-label Reporting
    1 source
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
6.3out of 5 (6)
Trustpilot
1out of 5 (2)
Best for
Solo entrepreneurs and freelancers tracking a single brand
Watch out
High pricing and forced upsells
TrustRadius
7.6out of 5 (22)
Trustpilot
1.7out of 5 (24)
G2
4.5out of 5 (97)
Best for
Solo creators testing the platform
Watch out
Auto-renewal charges without adequate notice and a no-refund or 15-day-only refund policy
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Brand24 pricing Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Social Media Management

Brand24

$199–$1499
/month
5 plans
Full pricing breakdown →
VS
Social Media Management

Metricool

$0–$210
/month
4 plans · Free tier
Full pricing breakdown →

Plan-by-Plan Pricing

Plan Brand24 Metricool
Individual $199 /per month Free /user/month
Team $299 /per month $25 /user/month
Pro $399 /per month $67 /user/month
Business $599 /per month Custom
Enterprise $1.5K

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Brand24

3 scenarios
$2,388/year ($199/month x 12)
Solo Brand Monitor (Individual plan, annual billing)
$4,788/year ($399/month x 12)
Marketing Team (Pro plan, annual billing)
$7,188/year ($599/month x 12)
Agency Multi-Brand (Business plan, annual billing)

Metricool

6 scenarios
$0/month
Freelancer / Solo Creator
$240/year ($20/month billed annually)
Small Business (1 Brand, Paid)
$636/year ($53/month billed annually)
Agency or Multi-Brand Manager
See all 6 scenarios →

What Users Say

Brand24

Trustpilot
1out of 5 (2)
TrustRadius
6.3out of 10 (6)
Top complaints
  • High pricing and forced upsells
  • Overwhelming and difficult-to-navigate UI
  • Spotty customer support with slow response times

Metricool

G2
4.5out of 5 (97)
Trustpilot
1.7out of 5 (24)
TrustRadius
7.6out of 10 (22)
Top complaints
  • Auto-renewal charges without adequate notice and a no-refund or 15-day-only refund policy
  • Platform bugs including double-posting, failed posts, and accounts randomly disconnecting
  • Slow and unresponsive customer support — AI bot handoffs with no human follow-up

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Brand24 2 hidden costs

high
Platform Credit Exhaustion and Upsells 10-30% of license costs
medium
Limited Features in Lower Tiers 20-40% of license costs
See all Brand24 hidden costs →

Metricool 15 hidden costs

medium
LinkedIn Add-on $5 per connected account per month
medium
Twitter/X Add-on $5 per connected Premium account per month
high
Team Management and Approval Workflows
medium
Advanced Integrations
high
White-label Reporting
See all Metricool hidden costs →

Contract Terms

Term Brand24 Metricool
Auto-renewal Yes
Cancellation 15-day refund window from annual renewal date (based on user reports; no official policy confirmation in sources)
Minimum commitment Annual (implied by user reports of yearly billing cycles)
Price escalation Plan prices have changed over time; legacy subscribers report being billed above current list prices with no automatic adjustment or credit offered

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