Compare All Live Chat Software 2026
Side-by-side comparison of 21 live chat tools. Find the right fit for your team and budget.
Quick Answer
Live Chat software uses a mix of pricing models in 2026 — per-user, usage-based, and custom enterprise contracts — so each tool below shows its verified range in its own billing unit. 10 of 21 tools offer free tiers.
Quick Picks
Workspace
Compare 3 in workspaceCompare these 3 side-by-side
Drag the seat slider, lock a tier per product, and see Vendr median pricing and hidden costs — with a shareable URL.
Full Comparison Matrix
| Product | Starting Price | Popular Tier | Enterprise | Free Tier | Best For |
|---|---|---|---|---|---|
| HubSpot Live Chat | Free /mo | $7 /mo | $50 /mo | Yes | - |
| JivoChat | Free /agent/month | $27 /agent/month | $69 /agent/month | Yes | - |
| Intercom | $0.99 /Fin outcome | $29 /Fin outcome | $132 /Fin outcome | No | - |
| Tidio | Free /month | $32.50 /month | $300 /month | Yes | Small sites starting with live chat |
| Smartsupp | Free /month | $35 /month | $280 /month | Yes | Individuals exploring live chat |
| Help Scout Beacon | Free /per user/mo | $37.50 /per user/mo | $75 /per user/mo | Yes | Small teams needing the basics |
| LiveAgent Chat | $15 /agent/month | $49 /agent/month | $85 /agent/month | No | - |
| Freshchat | Free /user/month | $59 /user/month | $95 /user/month | Yes | Small teams getting started |
| Freshchat (standalone) | Free /agent/month | $59 /agent/month | $95 /agent/month | Yes | - |
| SnapEngage | $15 /month | $65 /month | $175 /month | No | - |
| Zendesk Chat | $19 /month | $67 /month | $115 /month | No | Very small teams needing email ticketing only |
| Zopim (Zendesk Chat legacy) | $19 /agent/month | $67 /agent/month | $115 /agent/month | No | - |
| Pure Chat | $49 /month | $74 /month | $99 /month | No | - |
| Crisp | Free /month | $95 /month | $295 /month | Yes | Solopreneurs and entrepreneurs |
| Wati | $69 /month | $149 /month | $349 /month | No | Small businesses starting with WhatsApp marketing and basic automation |
| Olark | Free /month | $214.50 /month | $400 /month | Yes | Small businesses testing live chat |
| Gorgias Chat | $10 /tickets/mo | $300 /tickets/mo | $750 /tickets/mo | No | - |
Category Summary
21
Products
10
Free Tiers
Live Chat Pricing FAQ
01 What is Live Chat software?
Live Chat software helps businesses manage and automate related tasks.
02 How much does Live Chat software cost?
Pricing varies by vendor, typically ranging from free tiers to enterprise plans.
03 What are the best Live Chat tools?
Top options include Intercom, Crisp, Tidio.