SnapEngage Pricing 2026
Complete pricing guide with plans, and cost analysis
SnapEngage costs $15/month for Other professional service inquiries. Plans range from $15 to $175/month.
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All SnapEngage Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Support Chat Starter | Custom | $45 /year | — |
| What's included at Support Chat Starter Feature details not yet documented for this tier. | |||
| Professional | Custom | $65 /year | — |
| What's included at Professional Feature details not yet documented for this tier. | |||
| Scale | Custom | $85 /year | — |
| What's included at Scale Feature details not yet documented for this tier. | |||
| Ticketing | Custom | $15 /year/agent | — |
| What's included at Ticketing Feature details not yet documented for this tier. | |||
| Insights | Custom | — | — |
| What's included at Insights Feature details not yet documented for this tier. | |||
| Basic Training | Custom | — | — |
| What's included at Basic Training Feature details not yet documented for this tier. | |||
| Data Import (TS assisted) | Custom | — | — |
| What's included at Data Import (TS assisted) Feature details not yet documented for this tier. | |||
| MLC basic training | Custom | — | — |
| What's included at MLC basic training Feature details not yet documented for this tier. | |||
| Other professional service inquiries | $175 /hr | — | — |
| What's included at Other professional service inquiries Feature details not yet documented for this tier. | |||
View all features by plan (compare side-by-side)
Support Chat Starter
Professional
Scale
Ticketing
Insights
Basic Training
Data Import (TS assisted)
MLC basic training
Other professional service inquiries
What does SnapEngage actually cost you?
Drag the slider. Pick a tier. Watch your projected spend update live.
List price by tier (annualized, per seat)
Per-seat list price across SnapEngage's plans, annualized. Custom-priced tiers show a hatched bar.
SnapEngage costs $15 to $175 per month as of June 2026, with 9 plans available. Plan: Other professional service inquiries at $175/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
SnapEngage offers 9 pricing tiers: Support Chat Starter, Professional, Scale, Ticketing, Insights, Basic Training, Data Import (TS assisted), MLC basic training, Other professional service inquiries. Paid plans include Other professional service inquiries at $175/hr.
Compared to other live chat software, SnapEngage is positioned at the mid-market price point.
How much does SnapEngage cost?
SnapEngage Pricing Overview
SnapEngage has 9 pricing plans ranging from $15 to $175/month. The Support Chat Starter plan requires contacting sales for a custom quote. The Professional plan requires contacting sales for a custom quote. The Scale plan requires contacting sales for a custom quote. The Ticketing plan requires contacting sales for a custom quote. The Insights plan requires contacting sales for a custom quote. The Basic Training plan requires contacting sales for a custom quote. The Data Import (TS assisted) plan requires contacting sales for a custom quote. The MLC basic training plan requires contacting sales for a custom quote. The Other professional service inquiries plan costs $175/month.
This pricing was last verified in June 13, 2026 from 1 independent source.
SnapEngage offers various plans for chat and professional services. Pricing is available on an annual basis for most plans, with some services priced as a one-time total or hourly rate.
The Ticketing plan is priced per agent per month.
How SnapEngage Pricing Compares
SnapEngage Pricing FAQ
01 What is the cheapest paid plan?
The Ticketing plan is the cheapest paid plan at $15.0 per month per agent.
02 Are there any plans with a one-time total price?
Yes, Insights is $270.0 total, Basic Training is $2000.0 total, Data Import (TS assisted) is $1000.0 for every 5,000 records, and MLC basic training is $750.0.
03 What is the hourly rate for professional services?
Other professional service inquiries are priced at $175.0 per hour.
Is this pricing incorrect? — we'll verify and update it.