Price checkMonthly
FreeFreeMini$45/moEssentials$95/mo
See all 4 plans
Quick Answer
Last verified:
High confidence

Crisp costs Free to $295 per month as of April 2026, with 4 plans available including a free tier. Plans: Free (free), Mini at $45/month, Essentials at $95/month, and Plus at $295/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Crisp offers 4 pricing tiers: Free, Mini, Essentials, Plus. A free plan is available. Paid plans include Mini at $45/month, Essentials at $95/month, Plus at $295/month. The Mini plan is early-stage companies.

Compared to other live chat software, Crisp is positioned at the mid-market price point.

  • 4 documented hidden costs beyond list price
Last verified: | Sources: 8 pricing pages and reviews

How much does Crisp cost?

Crisp offers a free plan with 3 paid tiers from $45 to $295/month. Plans include Free (free), Mini at $45/month, Essentials at $95/month, Plus at $295/month.

Crisp Pricing Overview

Crisp has 4 pricing plans, including a free tier. Paid plans range from $0 to $295/month. The Free plan is free and is best for solopreneurs and entrepreneurs. The Mini plan costs $45/month, best for early-stage companies. The Essentials plan costs $95/month, best for small companies requiring full features. The Plus plan costs $295/month, best for medium-sized businesses looking for ai-powered support.

There are at least 4 documented hidden costs beyond Crisp's list price, including implementation, training, and add-on fees.

This pricing was last verified in April 1, 2026 from 8 independent sources.

Try Crisp Free

Crisp pricing starts at $45/month for the Mini plan. For teams needing more features, the Essentials plan runs $95/month, while the Plus plan is $295/month. A Free plan is also available at $0/month.

How Crisp Pricing Compares

Compare Crisp pricing against top alternatives in Live Chat.

Freshchat $0-$79/user/mo View pricing → Olark $0-$99/user/mo View pricing → Zendesk Chat $55-$169/user/mo View pricing →

All Crisp Plans & Pricing

Plan Monthly Annual Best For
Free seats: 2aiCredits: 0 Free Free Solopreneurs and entrepreneurs
Mini seats: 4aiCredits: 5 $45 /month $540 /year Early-stage companies
Essentials seats: 10aiCredits: 25 $95 /month $1140 /year Small companies requiring full features
Plus seats: 20aiCredits: 75 $295 /month $3540 /year Medium-sized businesses looking for AI-powered support
View all features by plan

Free

  • Website chat widget
  • 2 seats included
  • Shared inbox
  • Mobile applications
  • Chat SDKs
  • Contact form
  • E-Commerce integrations
  • Push notifications

Mini

  • Shared email inbox
  • 4 seats included
  • $5 included AI credits
  • Shortcuts
  • Chat triggers
  • Private notes
  • Custom email domain
  • Unlimited data retention

Essentials

  • Customer data management
  • 10 seats included
  • $25 included AI credits
  • Omnichannel inbox
  • Workflow automation
  • Omnichannel AI Chatbot
  • Knowledge base
  • Analytics

Plus

  • AI-First Support Suite
  • 20+ seats
  • $75 included AI credits
  • All Essentials features
Try Crisp Free

Compare Crisp vs Alternatives

Before committing to Crisp, compare pricing with these 3 alternatives in the same category.

VSFreshchat
Free

Small teams getting started

Compare pricing
VSOlark
Free

Small businesses testing live chat

Compare pricing
VSZendesk Chat
From $55/user/mo

Small teams getting started

Compare pricing

All Crisp alternatives & migration guides

What Companies Actually Pay for Crisp

Review scores

How Crisp Pricing Compares

Software Starting Price Top Price
Crisp Free $295/month
Freshchat Free $79
Olark Free $99/month
Wati $59/month $349/month
Zendesk Chat $55 $169

Detailed pricing comparisons:

Browse all Live Chat pricing →

4 Crisp Hidden Costs Beyond the List Price

Beyond the listed price, Crisp has at least 4 documented hidden costs that can significantly increase total cost of ownership.

Watch for 4 hidden costs
  • AI usage limited to 50 uses per month on Essentials plan
  • Extra seats only available on Plus plan at €10/agent/month
  • Advanced AI features require Plus plan ($295/month)
  • Contact limits vary by plan (2K free, 50K Essentials, 200K Plus)
Tip

Ask your Crisp sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Crisp Pricing FAQ

01 How much does Crisp cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does Crisp have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of Crisp?

Key features include the items listed in the pricing tiers above.

04 Is Crisp worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 Is Crisp expensive compared to alternatives like Intercom?

Crisp is generally perceived as more affordable than competitors like Intercom while still offering valuable features like CRM integration. Pricing starts at $45/month for the Mini plan, with a free tier also available.

Is this pricing incorrect? — we'll verify and update it.