Price checkMonthly
FreeFreeStarter$29/moGrowth$59/mo
See all 7 plans

All Tidio Plans & Pricing

Some prices not re-verified — only plans marked “checked” were confirmed on the vendor’s pricing page

Plan Monthly Annual Best For
Starter checked Nov 5, 2026 Not specified
Growth checked Nov 5, 2026 Not specified
Plus checked Nov 5, 2026 Not published Not specified
Premium checked Nov 5, 2026 Contact Sales Contact Sales Not specified
Lyro AI Agent not re-verified Not published Not specified
Flows not re-verified Not published Not specified
View all features by plan (compare side-by-side)

Free

  • 50 billable conversations/month
  • First 50 Lyro AI Agent conversations free (lifetime)
  • First 100 visitors reached via Flows free

Starter

Growth

Plus

Premium

Lyro AI Agent

Flows

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At a glance

List price by tier (annualized, per license)

Per-license list price across Tidio's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$290.04/yr
Growth$590.04/yr
Plus$3.6K/yr
PremiumCustom
Lyro AI Agent$390/yr
Flows$290.04/yr
Quick Answer
Last verified:
High confidence

Tidio has a free plan; its 5 paid plans cost $24.17–$300/mo. Premium is quote-based. Plans: Free (free), Starter at $29/month, Growth at $59/month, Plus at $300/month, Lyro AI Agent at $32.50/mo., and Flows at $24.17/mo.. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Try Tidio Free

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Tidio offers 7 pricing tiers: Free, Starter, Growth, Plus, Premium, Lyro AI Agent, Flows. A free plan is available. Paid plans include Starter at $29/month, Growth at $59/month, Plus at $300/month.

Compared to other live chat software, Tidio is positioned at the budget-friendly price point.

  • 5 documented hidden costs beyond list price
  • Contracts auto-renew
  • G2 rating: 4.6 out of 5 from 1,880 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Tidio cost?

Tidio has a free plan; its 5 paid plans cost $24.17–$300/mo. Premium is quote-based. Plans include Free (free), Starter at $29/month, Growth at $59/month, Plus at $300/month, Premium (custom pricing), Lyro AI Agent at $32.50/mo., Flows at $24.17/mo..

Tidio Pricing Overview

Tidio has a free plan; its 5 paid plans cost $24.17–$300/mo. Premium is quote-based. The Free plan is free and is best for small sites starting with live chat. The Starter plan costs $29/month. The Growth plan costs $59/month. The Plus plan costs $300/month. The Premium plan requires contacting sales for a custom quote. The Lyro AI Agent plan costs $32.50/mo.. The Flows plan costs $24.17/mo..

Tidio contracts auto-renew.

There are at least 5 documented hidden costs beyond Tidio's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

Try Tidio Free

Tidio offers several pricing tiers to meet different needs. Plans include Starter, Growth, Plus, Premium, Lyro AI Agent, and Flows. Pricing is available on a monthly or annual basis for some plans.

How Tidio Pricing Compares

Compare Tidio pricing against top alternatives in Live Chat.

Crisp $0-$295/month View pricing → Freshchat $0-$79/mo View pricing → Olark $0-$99/month View pricing →

Compare Tidio vs Alternatives

Before committing to Tidio, compare pricing with these 3 alternatives in the same category.

VSCrisp
Free

Solopreneurs and entrepreneurs

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VSFreshchat
Free

Small teams getting started

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VSOlark
Free

Small businesses testing live chat

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All Tidio alternatives & migration guides

What Companies Actually Pay for Tidio

Review scores
TrustRadius 9.4out of 10 (16)
Trustpilot 3.8out of 5 (224)
G2 4.6out of 5 (1,880)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Auto-renewal frustration and surprise billingPricing for advanced featuresInterface and desktop app issuesLimited customization and performance

How Tidio Pricing Compares

Software Starting Price Top Price
Tidio Free $300/month
Crisp Free $295/month
Freshchat Free $95/user/month
Olark Free $400/month
tawk.to Custom Custom
Wati $69/month $349/month

Browse all Live Chat pricing →

5 Tidio Hidden Costs Beyond the List Price

Beyond the listed price, Tidio has at least 5 documented hidden costs that can significantly increase total cost of ownership.

Watch for 5 hidden costs
  • Internal Labor for Implementation
    medium 1 source
    Grounded summary While Tidio advertises $0 for setup, onboarding, or implementation across all tiers, users often encounter additional expenses and restrictive contract clauses.
  • Lyro AI Add-on $32.50/month
    high 1 source
    Grounded summary Lyro AI: The Lyro AI add-on starts at $32.50/month for 50 AI conversations when billed annually, or $39/month for monthly billing.
  • Usage Spikes and Overages $10–$30
    high 1 source
    Grounded summary Branding Removal: Removing the "Powered by Tidio" branding costs an additional $16.67 to $20 per month on the Growth plan, but is included in the Plus and Premium plans.
  • Branding Removal $16.67 to $20 per month
    low 1 source
    Grounded summary Branding Removal: Removing the "Powered by Tidio" branding costs an additional $16.67 to $20 per month on the Growth plan, but is included in the Plus and Premium plans.
  • Significant Plan Jumps
    high 1 source
    Grounded summary Branding Removal: Removing the "Powered by Tidio" branding costs an additional $16.67 to $20 per month on the Growth plan, but is included in the Plus and Premium plans.
Tip

Ask your Tidio sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 6 source citations total.

Tidio Contract Terms

Tidio contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Based on 1 verified source

Tidio Pricing FAQ

01 What is the cheapest paid plan?

The Starter and Flows plans are the cheapest paid plans at $24.17 per month.

02 Does Tidio offer custom pricing?

Yes, Tidio offers custom pricing for its Premium plan.

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