Price checkPer mo.
Starter$24.17/mo./moGrowth$49.17/mo./moPlusCustom
See all 6 plans

All Tidio Plans & Pricing

Plan Monthly Annual Best For
Starter Not published Not specified
Growth Not published Not specified
Plus Custom Not specified
Premium Contact Sales Contact Sales Not specified
Lyro AI Agent Not published Not specified
Flows Not published Not specified
View all features by plan (compare side-by-side)

Starter

Growth

Plus

Premium

Lyro AI Agent

Flows

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What does Tidio actually cost you?

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Tier
Billing
Your projected cost$604.25per month · $24.17/unit × 25units
Year 1 license$7.3K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Tidio's plans, annualized. Custom-priced tiers show a hatched bar.

Starter$290.04/yr
Growth$590.04/yr
PlusCustom
PremiumCustom
Lyro AI Agent$390/yr
Flows$290.04/yr
Quick Answer
Last verified:
High confidence

Tidio costs $24.17 to $49.17 per mo. as of August 2026, with 6 plans available. Plans: Starter at $24.17/mo., Growth at $49.17/mo., Lyro AI Agent at $32.5/mo., and Flows at $24.17/mo.. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Tidio offers 6 pricing tiers: Starter, Growth, Plus, Premium, Lyro AI Agent, Flows. Paid plans include Starter at $24.17/mo., Growth at $49.17/mo., Lyro AI Agent at $32.5/mo..

Compared to other live chat software, Tidio is positioned at the budget-friendly price point.

  • 5 documented hidden costs beyond list price
  • Contracts auto-renew
  • G2 rating: 4.6 out of 5 from 1,880 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Tidio cost?

Tidio pricing starts at $24.17/mo. across 6 plans, with enterprise pricing available on request. Plans include Starter at $24.17/mo., Growth at $49.17/mo., Plus (custom pricing), Premium (custom pricing), Lyro AI Agent at $32.50/mo., Flows at $24.17/mo..

Tidio Pricing Overview

Tidio has 6 pricing plans ranging from $24.17 to $49.17/mo.. The Starter plan costs $24.17/mo.. The Growth plan costs $49.17/mo.. The Plus plan requires contacting sales for a custom quote. The Premium plan requires contacting sales for a custom quote. The Lyro AI Agent plan costs $32.50/mo.. The Flows plan costs $24.17/mo..

Tidio contracts auto-renew.

There are at least 5 documented hidden costs beyond Tidio's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 13, 2026 from 1 independent source.

See Tidio Plans

Tidio offers several pricing tiers to meet different needs. Plans include Starter, Growth, Plus, Premium, Lyro AI Agent, and Flows. Pricing is available on a monthly or annual basis for some plans.

How Tidio Pricing Compares

Compare Tidio pricing against top alternatives in Live Chat.

Crisp $0-$295/month View pricing → Freshchat $0-$79/mo View pricing → Olark $0-$99/month View pricing →

Compare Tidio vs Alternatives

Before committing to Tidio, compare pricing with these 3 alternatives in the same category.

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Free

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What Companies Actually Pay for Tidio

Review scores
TrustRadius 9.4out of 10 (16)
Trustpilot 3.8out of 5 (224)
G2 4.6out of 5 (1,880)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Auto-renewal frustration and surprise billingPricing for advanced featuresInterface and desktop app issuesLimited customization and performance

How Tidio Pricing Compares

Software Starting Price Top Price
Tidio $24.17/mo. $49.17/mo.
Crisp Free $295/month
Freshchat Free $79/month
Olark Free $99/month
tawk.to Custom Custom
Wati $59/month $279/month

Browse all Live Chat pricing →

5 Tidio Hidden Costs Beyond the List Price

Beyond the listed price, Tidio has at least 5 documented hidden costs that can significantly increase total cost of ownership.

Watch for 5 hidden costs
  • Internal Labor for Implementation
    medium 1 source
    industry "While Tidio advertises $0 for setup, onboarding, or implementation across all tiers, users often encounter additional expenses and restrictive contract clauses."
  • Lyro AI Add-on $32.50/month
    high 1 source
    industry "Lyro AI: The Lyro AI add-on starts at $32.50/month for 50 AI conversations when billed annually, or $39/month for monthly billing."
  • Usage Spikes and Overages $10–$30
    high 1 source
    industry "Branding Removal: Removing the "Powered by Tidio" branding costs an additional $16.67 to $20 per month on the Growth plan, but is included in the Plus and Premium plans."
  • Branding Removal $16.67 to $20 per month
    low 1 source
    industry "Branding Removal: Removing the "Powered by Tidio" branding costs an additional $16.67 to $20 per month on the Growth plan, but is included in the Plus and Premium plans."
  • Significant Plan Jumps
    high 1 source
    industry "Branding Removal: Removing the "Powered by Tidio" branding costs an additional $16.67 to $20 per month on the Growth plan, but is included in the Plus and Premium plans."
Tip

Ask your Tidio sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
industry TrustRadius Enterprise reviews Trustpilot Consumer reviews G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 6 source citations total.

Tidio Contract Terms

Tidio contracts auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Based on 1 verified source

Tidio Pricing FAQ

01 What is the cheapest paid plan?

The Starter and Flows plans are the cheapest paid plans at $24.17 per month.

02 What are the pricing options for the Plus plan?

The Plus plan is priced at $749.0 annually.

03 Does Tidio offer custom pricing?

Yes, Tidio offers custom pricing for its Premium plan.

Is this pricing incorrect? — we'll verify and update it.