Price checkPer mo
Growth$49/moPRO$99/mo
See all 2 plans

All Pure Chat Plans & Pricing

Plan Monthly Annual Best For
Growth Not specified
PRO Not specified
View all features by plan (compare side-by-side)

Growth

PRO

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Tier
Billing
Your projected cost$1.2Kper month · $49/unit × 25units
Year 1 license$15K12 months at this rate
At a glance

List price by tier (annualized, per unit)

Per-unit list price across Pure Chat's plans, annualized. Custom-priced tiers show a hatched bar.

Growth$588/yr
PRO$1.2K/yr
Quick Answer
Last verified:
High confidence

Pure Chat costs $39 to $99 per mo as of August 2026, with 2 plans available. Plans: Growth at $49/mo, and PRO at $99/mo. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Pure Chat offers 2 pricing tiers: Growth, PRO. Paid plans include Growth at $49/mo, PRO at $99/mo.

Compared to other live chat software, Pure Chat is positioned at the mid-market price point.

  • 6 documented hidden costs beyond list price
  • Contracts auto-renew — at any time before the next invoice date
  • G2 rating: 4.3 out of 5 from 207 reviews (as of Jul 2026)
Last verified: | Sources: 1 pricing pages and reviews

How much does Pure Chat cost?

Pure Chat pricing ranges from $39 to $99/mo across 2 plans. Plans include Growth at $49/mo, PRO at $99/mo.

Pure Chat Pricing Overview

Pure Chat has 2 pricing plans ranging from $39 to $99/mo. The Growth plan costs $49/mo. The PRO plan costs $99/mo.

Pure Chat contracts auto-renew, with a 30 days minimum commitment, requiring at any time before the next invoice date notice to cancel.

There are at least 6 documented hidden costs beyond Pure Chat's list price, including implementation, training, and add-on fees.

This pricing was last verified in June 12, 2026 from 1 independent source.

See Pure Chat Plans

Pure Chat pricing starts at $49/mo for the Growth plan.

How Pure Chat Pricing Compares

Compare Pure Chat pricing against top alternatives in Live Chat.

Crisp $0-$295/month View pricing → Freshchat $0-$79/mo View pricing → Olark $0-$99/month View pricing →

Compare Pure Chat vs Alternatives

Before committing to Pure Chat, compare pricing with these 3 alternatives in the same category.

VSCrisp
Free

Solopreneurs and entrepreneurs

Compare pricing
VSFreshchat
Free

Small teams getting started

Compare pricing
VSOlark
Free

Small businesses testing live chat

Compare pricing

All Pure Chat alternatives & migration guides

What Companies Actually Pay for Pure Chat

Review scores
G2 4.3out of 5 (207)
Third-party review aggregates, as of Jul 2026
Top pricing complaints
Unreliable Notification SystemUnresponsive Support TeamBugs and GlitchesInadequate Reporting

How Pure Chat Pricing Compares

Software Starting Price Top Price
Pure Chat $39/mo $99/mo
Crisp Free $295/month
Freshchat Free $79/month
Olark Free $99/month
tawk.to Custom Custom
Wati $59/month $279/month

Browse all Live Chat pricing →

6 Pure Chat Hidden Costs Beyond the List Price

Beyond the listed price, Pure Chat has at least 6 documented hidden costs that can significantly increase total cost of ownership.

Watch for 6 hidden costs
  • SMB Implementation $100-$500
    medium 1 source
    industry "While Pure Chat is generally considered easy to set up, with users appreciating its intuitive interface, the exact breakdown of these estimated implementation costs (e.g."
  • Software Training
    low 1 source
    industry "Additional users cost $13 per month (billed annually) or $15 per month (billed monthly)."
  • Customizations
    medium 1 source
    industry "Additional users cost $13 per month (billed annually) or $15 per month (billed monthly)."
  • Necessary Hardware
    low 1 source
    industry "These costs can include the software license, ongoing subscription fees, software training, customizations, necessary hardware, maintenance, and support."
  • Maintenance
    low 1 source
    industry "Additional users cost $13 per month (billed annually) or $15 per month (billed monthly)."
  • Support
    low 1 source
    industry "Additional users cost $13 per month (billed annually) or $15 per month (billed monthly)."
Tip

Ask your Pure Chat sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 2 independent sources
industry G2 B2B reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 7 source citations total.

Pure Chat Contract Terms

Pure Chat contracts auto-renew. Changes require at any time before the next invoice date. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice at any time before the next invoice date
Minimum Commitment 30 days
Based on 1 verified source

Pure Chat Pricing FAQ

01 Does Pure Chat have a free plan?

Pure Chat does not offer a free plan. The cheapest paid plan is Growth at $49/mo.

02 How much does Pure Chat cost?

Pure Chat's cheapest paid plan is Growth at $49/mo.

03 Is there a discount for paying Pure Chat annually?

Yes. Paying annually lowers the Growth plan to $39/mo (about 20% off the monthly rate).

Is this pricing incorrect? — we'll verify and update it.