Help Scout Beacon Pricing 2026
Complete pricing guide with plans, and cost analysis
Help Scout Beacon costs $0.75/per user/mo for AI Answers. Plans range from $0.75 to $45/per user/mo.
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All Help Scout Beacon Plans & Pricing
| Plan | Monthly | Annual | Best For |
|---|---|---|---|
| Standard | $25 /per user/mo | — | — |
| What's included at Standard Feature details not yet documented for this tier. | |||
| Plus | $45 /per user/mo | — | — |
| What's included at Plus Feature details not yet documented for this tier. | |||
| Pro | Contact Sales | Contact Sales | — |
| What's included at Pro Feature details not yet documented for this tier. | |||
| AI Answers | $0.75 /resolution | — | — |
| What's included at AI Answers Feature details not yet documented for this tier. | |||
View all features by plan (compare side-by-side)
Standard
Plus
Pro
AI Answers
What does Help Scout Beacon actually cost you?
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List price by tier (annualized, per seat)
Per-seat list price across Help Scout Beacon's plans, annualized. Custom-priced tiers show a hatched bar.
Help Scout Beacon costs $0.75 to $45 per per user/mo as of June 2026, with 4 plans available. Plans: Standard at $25/per user/mo, Plus at $45/per user/mo, and AI Answers at $0.75/per user/mo. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Help Scout Beacon offers 4 pricing tiers: Standard, Plus, Pro, AI Answers. Paid plans include Standard at $25/per user/mo, Plus at $45/per user/mo, AI Answers at $0.75/resolution.
Compared to other live chat software, Help Scout Beacon is positioned at the budget-friendly price point.
How much does Help Scout Beacon cost?
Help Scout Beacon Pricing Overview
Help Scout Beacon has 4 pricing plans ranging from $0.75 to $45/per user/mo. The Standard plan costs $25/per user/mo. The Plus plan costs $45/per user/mo. The Pro plan requires contacting sales for a custom quote. The AI Answers plan costs $0.75/per user/mo.
This pricing was last verified in June 13, 2026 from 1 independent source.
Help Scout Beacon offers several pricing tiers to suit different needs. Plans include Standard and Plus, with AI Answers available as a separate add-on.
How Help Scout Beacon Pricing Compares
Help Scout Beacon Pricing FAQ
01 What is the cheapest paid plan?
The Standard plan is the cheapest paid plan at $25.0 per user/mo.
02 What are the monthly prices for Help Scout Beacon?
The Standard plan costs $25.0 per user/mo, and the Plus plan costs $45.0 per user/mo. AI Answers are priced at $0.75 per resolution.
03 Is there a custom pricing option?
Yes, the Pro plan offers custom pricing.
Is this pricing incorrect? — we'll verify and update it.