Price checkPer seat
Business$15/user/moBusiness Plus$25/user/moEnterprise$35/user/mo
See all 5 plans

All Box Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Business

  • Minimum 3 users
  • Unlimited storage
  • 5 GB file upload
  • External collaborators (pay per each)
  • Integrated Box AI
  • Unlimited e-sign requests
  • 1,500+ integrations
  • Built-in security and SOC 1/2/3 compliance support
  • 50K API calls per month

Business Plus

  • Minimum 3 users
  • Unlimited storage
  • 15 GB file upload
  • Unlimited external collaborators
  • Integrated Box AI
  • Unlimited e-sign requests
  • 1,500+ integrations
  • Built-in security and SOC 1/2/3 compliance support
  • Advanced admin controls
  • 50K API calls per month

Enterprise

  • Minimum 3 users
  • Unlimited storage
  • 50 GB file upload
  • Unlimited external collaborators
  • Integrated Box AI
  • Content portals with Box Hubs
  • 1K AI Units per month
  • Unlimited e-sign requests
  • Advanced workflows
  • Advanced security
  • FedRAMP Moderate, HIPAA, SOC 1/2/3 compliance support
  • 100K API calls per month

Enterprise Plus

  • Minimum 3 users
  • Unlimited storage
  • 150 GB file upload
  • Unlimited external collaborators
  • Integrated Box Agent
  • Content portals with Box Hubs
  • 2K AI Units per month
  • Unlimited e-sign requests
  • FedRAMP Moderate, HIPAA, SOC 1/2/3 compliance support
  • Advanced workflows
  • Advanced security
  • Threat detection rules and alerts
  • 100K API calls per month
  • Enhanced support 24-hour coverage

Enterprise Advanced

  • 500 GB file upload
  • Pro Mode for Box Agent
  • Custom AI agents
  • Connected forms with Box Forms
  • Automated document generation
  • Agentic metadata extraction
  • Higher API allowances
  • Compliant long-term data preservation with Box Archive
  • Agentic workflows
  • All Enterprise Plus capabilities included
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What does Box actually cost you?

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Tier
Billing
Your projected cost$500per month · $20/seat × 25seats
Year 1 license$6.0K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across Box's plans, annualized. Custom-priced tiers show a hatched bar.

Business$180/yr
Business Plus$300/yr
Enterprise$420/yr
Enterprise Plus$600/yr
Enterprise AdvancedCustom
Real-world benchmark

Buyers actually pay a median of $36K/yr for Box contracts (Vendr deal flow, n=254). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
Medium confidence

Box pricing: Business $15, Business Plus $25, Enterprise $35, Enterprise Plus $50/user/mo, billed annually. Enterprise Advanced is quote-based. Plans: Business at $15/user/month (billed annually), Business Plus at $25/user/month (billed annually), Enterprise at $35/user/month (billed annually), and Enterprise Plus at $50/user/month (billed annually). Custom pricing is available on request. The median contract is $35,617/year based on 254 buyer-reported purchases (Vendr).

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Box offers 5 pricing tiers: Business, Business Plus, Enterprise, Enterprise Plus, Enterprise Advanced. Paid plans include Business at $15/user/month (billed annually), Business Plus at $25/user/month (billed annually), Enterprise at $35/user/month (billed annually). The Business Plus plan is teams needing unlimited external collaboration with advanced admin controls.

Compared to other document management software, Box is positioned at the budget-friendly price point.

  • Median contract: $35,617/yr from 254 purchases Precise
  • Average negotiated discount: 15%
  • 8 documented hidden costs beyond list price
  • Contracts auto-renew — Not clearly disclosed; cancellation UI widely reported as confusing and difficult; errors during the cancellation flow have been reported
Last verified: | Sources: 2 pricing pages and reviews

How much does Box cost?

Box has 4 paid plans costing $15–$50/user/mo, billed annually. Enterprise Advanced is quote-based. Plans include Business at $15/user/month (billed annually), Business Plus at $25/user/month (billed annually), Enterprise at $35/user/month (billed annually), Enterprise Plus at $50/user/month (billed annually), Enterprise Advanced (custom pricing).

Box Pricing Overview

Box pricing: Business $15, Business Plus $25, Enterprise $35, Enterprise Plus $50/user/mo, billed annually. Enterprise Advanced is quote-based. The Business plan costs $15/user/month (billed annually), best for teams needing collaboration with box ai and broad integrations. The Business Plus plan costs $25/user/month (billed annually), best for teams needing unlimited external collaboration with advanced admin controls. The Enterprise plan costs $35/user/month (billed annually), best for organizations needing advanced compliance, security, and box ai capabilities. The Enterprise Plus plan costs $50/user/month (billed annually), best for enterprises requiring advanced ai agents, extended compliance, and premium support. The Enterprise Advanced plan requires contacting sales for a custom quote and is designed for large enterprises requiring fully custom ai agents, automation, and maximum scale.

Box contracts auto-renew, with a 1 year minimum commitment.

The median Box customer pays $35,617/year based on 254 buyer-reported purchases (Vendr), with an average 15% discount available through negotiation.

There are at least 8 documented hidden costs beyond Box's list price, including implementation, training, and add-on fees.

This pricing was last verified in November 4, 2026 from 2 independent sources.

Try Box Free

Box prices its plans per user. Business is $15/user/month billed annually or $20/user/month billed monthly, Business Plus is $25/user/month billed annually or $33/user/month billed monthly, and Enterprise is $35/user/month billed annually or $47/user/month billed monthly. Enterprise Plus is $50/user/month billed annually, and Enterprise Advanced is custom-quoted.

How Box Pricing Compares

Compare Box pricing against top alternatives in Document Management.

Dropbox Business $18-$30/user/mo Compare → Egnyte $10-$55/user/mo Compare → Google Drive Enterprise $0-$22/user/mo Compare →

Compare Box vs Alternatives

Before committing to Box, compare pricing with these 3 alternatives in the same category.

VSDropbox Business
From $18/user/mo

Small teams needing shared storage and basic collaboration features

Full comparison
VSEgnyte
From $10/user/mo

Small teams needing basic cloud storage and file sharing

Full comparison
VSGoogle Drive Enterprise
Free

Personal use

Full comparison

All Box alternatives & migration guides

What Companies Actually Pay for Box

The median Box buyer pays $35,617/year based on 254 buyer-reported purchases (Vendr), with an average 15% savings through negotiation.

What companies actually pay $35,617/yr Median across 254 buyer-reported purchases (Vendr) Precise
15% avg. savings
with negotiation
Review scores
TrustRadius 8.5out of 10 (10)
Trustpilot 1.1out of 5 (24)
Third-party review aggregates, as of Oct 2026
Top pricing complaints
Auto-renewal charges after failed or ignored cancellation attemptsStrict no-refund policy applied even to unused accounts renewed over multiple yearsCustomer support inaccessible on lower-tier plans, with chatbots providing unresolvable loopsUnexpected account lockouts disrupting workflow with no resolution path
Source: Vendr buyer data — median of 254 purchases reported to Vendr. Buyer-reported estimates, not verified by CostBench or the vendor; savings reflect discounts buyers reported.

Box Cost by Company Size

Example costs for teams of different sizes. Each figure is labelled with the period it covers.

Mid-market enterprise team $35,617 per year

$35,617/year

Typical enterprise buyer profile based on Vendr deal flow data from 254 documented Box purchases across varying team sizes and plan types.

Vendr (deal flow, 254 purchases)

How Box Pricing Compares

Software Starting Price Top Price
Box $15/user/month $50/user/month
Confluence Free $11.16/user/month
Dokmee $59/user/month $59/user/month
Dropbox Business $18/user/month $30/user/month
Egnyte $22/user/month $48/user/month
FileCenter $97/user $297/user

Detailed pricing comparisons:

Browse all Document Management pricing →

8 Box Hidden Costs Beyond the List Price

Beyond the listed price, Box has at least 8 documented hidden costs that can significantly increase total cost of ownership.

Watch for 8 hidden costs
  • Bandwidth Fair-Use Policy
    medium 1 source
    Grounded summary Bandwidth Fair-Use Policy: Box's Fair Use Policy, as of April 2026, sets a bandwidth limit of 1 TB per purchased user license per month, encompassing shared-link downloads, uploads, previews, and access.
  • Premium Support 10–20%
    high 1 source
    Grounded summary Premium Support: Premium support services can add 10–20% of the Annual Contract Value (ACV) to the overall cost.
  • Professional Services
    high 1 source
    Grounded summary Professional Services: Implementation, migration, and custom integration services are typically quoted separately, and their costs can vary widely based on complexity and scope.
  • Training and Onboarding
    medium 1 source
    Grounded summary Training and Onboarding: Box offers paid training programs and onboarding packages, which can be an additional cost.
  • Auto-renewal trap with difficult cancellation UI $180-$3,920
    critical 4 sources
    Trustpilot “They suck you in with a 14 day free trial, that you do,so you can open a document that was sent to you, the monthly charge is then $17, you cant get into your file because it doesnt recognise your email, you get a confirmation email for an annual ...”
    Trustpilot “Box refused to consider a refund despite no account usage We briefly evaluated Box and then did not use the account for approximately three years.”
    Trustpilot “Do not provide your credit card information to this company. I canceled my account on 3/29 and received confirmation of the cancellation on the screen.”
    Trustpilot “Canceling this product is extremely difficult. They do not do refunds. I personally hit an error message after clicking through several required cancellation screens.”
  • Strict no-refund policy on annual subscriptions $180-$3,920
    high 3 sources
    Trustpilot “Our refund request was denied, and our requests for escalation were also declined. We received the same response citing the annual renewal policy, with no indication that our specific circumstances had been reviewed.”
    Trustpilot “TERRIBLE site!!! Received a document, had to create an account to view it. A month later, they started charging me $60 a month, refuse to refund it!!!”
    Trustpilot “Whilst a relatively good system, their customer service is woeful and their subscription a complete scam. If you pay in advance for a year any other company would treat you better than monthly s...”
  • Bandwidth and download restrictions on paid plans 5-15% of license costs
    high 2 sources
    Trustpilot “Box began imposing severe traffic/bandwidth restrictions without any clear transparency; - Uploads started failing constantly; - Then my downloads also became limited/blocked; - I currently have around 2.”
    Trustpilot “total scam! even with no upload traffic and just some data being deleted accounts get limited and finally locked. - most likely short after the monthly payment has been processed.”
  • Meaningful customer support locked behind expensive tiers $20-$35/user/month
    medium 2 sources
    Trustpilot “We are ditching BOX after 12 years for our team of 10. It used to work quite well. Well enough to stick with it anyway.”
    Trustpilot “What a joke of a company I've tried to resolve an account access issue for seven day , four phone calls from people who can't help me , eight emails directing to file a support claim from my logged in plat form ,.”
    Trustpilot “I can't even open a service ticket unless my issues fits their very limited drop down menu of options, Which it doesn't.”
Tip

Ask your Box sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 4 independent sources
grounded summary Trustpilot Consumer reviews Vendr Verified buyer transactions TrustRadius Enterprise reviews
Key claims include inline source attribution. Data verified against multiple independent sources. 30 source citations total.

Box Contract Terms

Box contracts auto-renew. Changes require Not clearly disclosed; cancellation UI widely reported as confusing and difficult; errors during the cancellation flow have been reported. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice Not clearly disclosed; cancellation UI widely reported as confusing and difficult; errors during the cancellation flow have been reported
Minimum Commitment 1 year
Mid-Term Downgrade Not allowed
Payment Terms Annual upfront
Price Escalation No published schedule; users report accounts reactivated and charged after cancellation with no explanation
Note

No source data available on downgrade policies

Based on 3 verified sources

How to Negotiate Box Pricing

Box contracts are negotiable — buyers save an average of 15% off list price. These 10 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 10 tactics
Cite Vendr Benchmark Savings high success

Vendr data shows Box buyers save an average of 38% off list pricing. Use this as a negotiation anchor by telling your Box rep you are aware that typical buyers pay significantly less than list price and that you expect comparable savings before signing.

Vendr pricing_summary (38% avg savings)
Switch from Monthly to Annual Billing high success

Annual billing saves 24-26% vs. monthly on Business, Business Plus, and Enterprise plans. If currently on monthly billing, switching to annual is an immediate savings lever that does not require sales negotiation: Business drops from $20 to $15/user/month, Business Plus from $33 to $25, Enterprise from $47 to $35.

CURRENT TIER DATA
Obtain competitive quotes before renewal high success

Box competes with Google Drive, Microsoft OneDrive, and Dropbox for enterprise storage. Bringing quotes from competitors to Box sales conversations before renewal — especially for enterprise contracts — creates meaningful leverage. Vendr data shows buyers achieve an average 15% discount across 254 deals.

Vendr (deal flow, 254 purchases, 15% average savings)
Engage sales 60–90 days before renewal high success

Box has a strict no-refund policy once annual subscriptions renew. Negotiation leverage disappears after renewal. Start discussions with Box sales or your account manager at least 60–90 days before the renewal date to negotiate lower per-user pricing, additional seats, or support tier inclusions before the contract locks in.

Trustpilot user reviews documenting post-renewal refund denials
Negotiate Seat Flexibility Before Signing medium success

User reviews show that reducing seats at renewal triggers charges for both old and new seat counts. Before signing, negotiate an explicit contract clause allowing seat reduction at renewal without penalty, or commit to a lower seat count than your current headcount to leave room.

Trustpilot user reviews
Invoke Microsoft SharePoint as Alternative medium success

G2 reviewers frequently compare Box to SharePoint, which is often bundled with existing Microsoft 365 licenses at no incremental cost. Mentioning you are evaluating SharePoint gives meaningful leverage since it represents a zero-incremental-cost alternative for many organizations.

G2 reviews comparing Box to SharePoint and Google Drive
Request Multi-Year Price Lock medium success

Propose a 2-3 year contract in exchange for a steeper upfront discount and a contractual price freeze. Multi-year commitments typically unlock better discounts and protect against future price increases.

Vendr marketplace data
Negotiate multi-year commitment for lower per-user rate medium success

Box enterprise contracts can include multi-year commitments in exchange for reduced per-user pricing. If your organization's storage needs are stable, a two- or three-year deal may yield savings beyond the typical 15% single-year discount observed in Vendr data.

Vendr (deal flow)
Request enhanced support inclusion in base contract medium success

Multiple users report that meaningful customer support is gated behind expensive plan tiers. When negotiating, explicitly ask to have enterprise-level support included in the base contract pricing rather than paying for it as a tier upgrade. The gap between Business ($15/user/month) and Enterprise ($35/user/month) is largely driven by support and compliance features.

Trustpilot user reviews; current tier data
Negotiate seat count at signing rather than scaling later medium success

Box's per-user pricing means adding seats later often happens at list price. If your organization expects to grow, negotiate a forward-looking seat commitment at signing to lock in lower per-user rates before headcount increases.

Vendr (deal flow)
High success Medium Low / difficult

Full negotiation guide →

Box Price History

Pricing changes CostBench has tracked for Box, verified across 3 snapshots going back to 2026Q1.

  1. Box price increase

    Highest tier increased from $47 to $50/month

    +6.38%

  2. Box tier restructure

    Changed from 5 to 6 pricing tiers

  3. Box Business decrease

    Business tier decreased from $20 to $15/month

    -25%

  4. Box Business Plus decrease

    Business Plus tier decreased from $33 to $25/month

    -24.2%

  5. Box Enterprise decrease

    Enterprise tier decreased from $47 to $35/month

    -25.5%

Price decreased 25% over 0.6 years

View Box's full price history →

Box Pricing FAQ

01 How much does Box cost?

Business is $15/user/month billed annually or $20/user/month billed monthly. Business Plus is $25/user/month billed annually or $33/user/month billed monthly. Enterprise is $35/user/month billed annually or $47/user/month billed monthly. Enterprise Plus is $50/user/month billed annually, and Enterprise Advanced is custom-quoted.

02 Does Box have a free plan?

Yes — Box offers a free Individual plan with 10 GB of storage and a 250 MB file upload limit for single users. There is no free business or team plan. The lowest-priced business tier is Business Starter at $5/user/month (annual), with a minimum of 3 users.

03 What are Box's pricing tiers?

Box's paid tiers are Business ($15/user/month billed annually, $20/user/month billed monthly), Business Plus ($25/user/month billed annually, $33/user/month billed monthly), Enterprise ($35/user/month billed annually, $47/user/month billed monthly), Enterprise Plus ($50/user/month billed annually), and Enterprise Advanced (custom-quoted).

04 How much does Box save with annual vs. monthly billing?

Annual billing saves about 25–30% versus monthly. Business Starter drops from $7 to $5/user/month, Business from $20 to $15, Business Plus from $33 to $25, and Enterprise from $47 to $35. Enterprise Plus is only sold on annual billing, at $50/user/month.

05 What compliance certifications does Box support?

Box Enterprise and above support HIPAA, FedRAMP Moderate, SOC 1/2/3, ISO 27001, and FINRA. Basic tiers (Business Starter and Business) include SOC 1/2/3 support but lack HIPAA and FedRAMP certifications, which are Enterprise-tier features.

06 How does Box pricing compare to Dropbox?

Box Business () is slightly cheaper than Dropbox Business (), and both offer unlimited storage at that tier. Box has stronger compliance options (HIPAA, FedRAMP) and native AI features on Enterprise plans, while Dropbox is generally simpler to set up and more suited to smaller teams without strict compliance requirements.

07 What are the hidden costs with Box?

Key extra costs include: all business plans require a 3-user minimum (so a 1–2 person team pays for 3 seats); AI Units, extra API calls, document generation, and Sign APIs are add-ons priced separately; Box AI capabilities are only available on Business and above; and reducing seat counts at renewal has been reported to trigger unexpected billing charges by some users.

08 What is the cheapest Box business plan?

The Business plan starts at $15/user/month (billed annually). Business Plus is $25/user/month, Enterprise is $35/user/month, Enterprise Plus is $50/user/month, and Enterprise Advanced is custom-quoted. The Individual plan is $0 but is limited to personal, non-business use.

09 Can I cancel Box and get a refund?

Box maintains a strict no-refund policy on annual subscriptions. Multiple users report being denied refunds even when they cancelled shortly after auto-renewal or had not meaningfully used the account. Requests to escalate to someone with discretionary authority are also routinely declined. Cancellation must happen before the annual renewal to avoid being charged for the next term.

10 Is Box billed monthly or annually?

Box sells business plans on both monthly and annual billing; the pricing page shows a monthly price and a lower annual price for each plan except Enterprise Plus, which is annual only. Check which billing term you select at checkout, because users report unexpected annual renewals.

11 What customer support do you get with Box?

Customer support access varies significantly by plan tier. Users on lower-cost plans (Business at $15/user/month, Business Plus at $25/user/month) report that meaningful support is effectively unavailable — interactions involve chatbots, limited issue dropdowns, and no path to speak with a human. Dedicated support appears to be a feature of the higher Enterprise and Enterprise Plus tiers.

12 How long does Box's free trial last?

Yes. Box offers a free trial on its business plans (the pricing page does not state the trial length). Users report that trials can convert to paid subscriptions if not cancelled in time, so note the end date when you start.

Is this pricing incorrect? — we'll verify and update it.