Box Free Plan 2026: What's Included & What's Not
Honest breakdown of the free tier limits and features
Box costs Free to $47 per user/month as of June 2026, with 7 plans available including a free tier. Plans: Individual (free), Business Starter at $5/user/month, Business at $15/user/month, Business Plus at $25/user/month, and Enterprise at $35/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
Box offers 7 pricing tiers: Individual, Business Starter, Business, Business Plus, Enterprise, Enterprise Plus, Enterprise Advanced. A free plan is available. Paid plans include Business Starter at $5/user/month, Business at $15/user/month, Business Plus at $25/user/month. The Business Starter plan is small teams needing basic secure file sharing and storage.
Yes, Box offers a free trial plan as of June 2026. The free tier includes 5 features with limits on usage. Paid plans start at $5/user/month (Business Starter). Pricing verified from 1 sources by CostBench.
Box's free offering is a time-limited trial to test the full product.
What's Included in the Free Plan
- 10 GB storage
- 250 MB file upload limit
- Secure file sharing
- Box Drive
- 5 Box Sign requests/month
What's NOT Included (Paid Only)
- 100 GB storage
- 2 GB file upload limit
- 25 file versions
- Box Drive and Box Notes
- 10 Box Sign requests/month
- Microsoft 365 and Google Workspace integrations
- Business hours support
- Two-factor authentication
You'll Need to Upgrade When...
- You exceed the user limit
- You need features like 100 GB storage or 2 GB file upload limit
- You require premium support or SLA guarantees
- You need to remove branding or watermarks
- You need advanced integrations or API access
Hidden Restrictions on Free Plan
- Auto-converts to paid annual subscription if not cancelled before trial end
- Multiple users report difficulty cancelling before auto-charge triggers
Free vs Paid: Which Do You Need?
Free Plan is Enough If...
- You're an individual or very small team
- You need only basic features
- You don't mind usage limits
- Branding on output is acceptable
- Community support is sufficient
You Need Paid If...
- Your team is growing beyond limits
- You need advanced features
- Professional branding is required
- You need priority support
- Integrations/API access is critical
Free vs Business Starter Plan Comparison
| Individual $0 | Business Starter $5/user/month | |
|---|---|---|
| Features | 5 included | 8+ included |
| Support | Community/Email | Priority Support |
| Branding | Box branding | Your branding |
| Best For | Individuals needing basic free cloud storage | Small teams needing basic secure file sharing and storage |
Frequently Asked Questions
01 Is Box free?
Yes, Box offers a free trial plan with 5 core features included. However, there are limits on users and features that may require upgrading.
02 What's included in Box's free plan?
Box's free plan includes: 10 GB storage, 250 MB file upload limit, Secure file sharing, Box Drive, 5 Box Sign requests/month. Key limits include basic usage caps.
03 What's NOT included in Box's free plan?
The free plan excludes: 100 GB storage, 2 GB file upload limit, 25 file versions, Box Drive and Box Notes, 10 Box Sign requests/month. You'll also have Box branding and limited support options.
04 When should I upgrade from Box's free plan?
Consider upgrading when: you hit user or storage limits, need features like 100 GB storage or 2 GB file upload limit, require premium support, or want to remove branding. The cheapest paid plan starts at $5/user/month.
05 Is Box's free plan really free forever?
Box's free offering is actually a time-limited trial, not a forever-free plan. After the trial period, you'll need to subscribe to a paid plan to continue using the service.