Box vs Google Drive Enterprise Pricing (2026)

Box vs Google Drive Enterprise

Document Management pricing comparison · 2026

Box pricing ranges from $5–$50/user/month, while Google Drive Enterprise ranges from $0–$22/user/month. Google Drive Enterprise is typically 49% more affordable, though your actual cost depends on tier and team size.

Document Management

Box

$5–$50
/user/month
6 plans
Full pricing breakdown →
VS
Document Management

Google Drive Enterprise

$0–$22
/user/month
5 plans · Free tier
Full pricing breakdown →

Box and Google Drive Enterprise both operate in the document management category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Box Google Drive Enterprise
Business Starter $5 /user/month Free /user/month
Business $20 /user/month $7 /user/month
Business Plus $33 /user/month $14 /user/month
Enterprise $47 /user/month $22 /user/month
Enterprise Plus $50 /user/month Custom
Enterprise Advanced Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Box

7 scenarios
$75
Small Design Agency (5 users)
100/month ($900-1,200/year) - Business Starter at $5/month (100 GB may be tight for media files) or Business at $15/month annually for unlimited storage
$625/month ($7,500/year)
Mid-Size Marketing Team (25 users)
Business Plus at $25/month annually with unlimited external collaborators and advanced automation
$3,500/month ($42,000/year)
Healthcare Organization (100 users)
Enterprise at $35/month annually with HIPAA compliance, malware detection, data residency controls, dedicated CSM
See all 7 scenarios →

Google Drive Enterprise

8 scenarios
$48
Startup Team (8 users)
96/month ($576-1,152/year) - Business Starter at $6/month for basic needs, or Business Standard at $12/month for 2 TB storage and meeting recording
$360/month ($4,320/year)
Marketing Agency (30 users)
Business Standard at $12/month with 2 TB pooled storage, Meet recording, Vault for client communications retention
$2,700/month ($32,400/year)
Technology Company (150 users)
Business Plus at $18/month with 5 TB storage, DLP, S/MIME encryption, 500-participant Meet
See all 8 scenarios →

Market Intelligence

Box

Median annual cost
$396
Average negotiated discount
38%

Google Drive Enterprise

Median annual cost
$250
Based on
61 deals

What Users Say

Box

Trustpilot
1.2/5 (24)
TrustRadius
8.5/10 (714)
Top complaints
  • No phone support and unresponsive customer service
  • Extremely difficult to cancel subscriptions; users resort to cancelling credit cards
  • Charges imposed when reducing seat count at renewal

Google Drive Enterprise

Trustpilot
1/5 (22)
Top complaints
  • Cancellation is extremely difficult with hidden cancel buttons and no human customer support
  • Continued billing after cancellation with no support path to resolve disputes
  • Annual auto-renewal with no advance warning or reminders

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Box 5 hidden costs

critical
Seat Reduction Penalty at Renewal $180-$3,600
high
No Effective Cancellation Path $180-$840
high
Free Trial Auto-Converts to Annual Paid Plan $180-$840
medium
AI Features Locked to Highest Pricing Tiers $10-$20/user/month
medium
Billing Duplication During Account Setup $360-$1,680
See all Box hidden costs →

Google Drive Enterprise 5 hidden costs

medium
Storage Cap on New Accounts Despite Higher-Tier Advertising 5-10% of license costs
medium
AI Features Not Included in Standard Plans 15-30% of license costs
high
Closeout and Cancellation Fees $50-$100
critical
Continued Billing After Cancellation $71-$200
high
Annual Price Escalation 20-100% of license costs
See all Google Drive Enterprise hidden costs →

Contract Terms

Term Box Google Drive Enterprise
Auto-renewal Yes Yes
Cancellation Must notify before annual renewal date; 29 days' notice before renewal was reported as insufficient by at least one user Not clearly communicated; users report no advance reminders before annual auto-renewal
Minimum commitment 1 year (annual plans) 1 year (annual contracts are standard)
Price escalation No published schedule; users report difficulty obtaining pricing flexibility or refunds at renewal Users report significant price increases; one user cited a 100% increase over 2 years with no advance warning
Can downgrade No Yes