Box vs Dropbox Business Pricing (2026)
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Team size
25 seats

Box vs Dropbox Business

Document Management pricing comparison · 2026

Box pricing ranges from $0–$47/user/month, while Dropbox Business ranges from $18–$30/user/month. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
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2 products · Document Management
Side-by-side · live
Box
Box pricing starts at $5/user/month (billed annually) for the Business Starter plan and ra
verified 4d ago
$396 $600
View pricing →
Dropbox Business
Dropbox Business is a cloud storage and collaboration platform used by 700,000+ businesses
verified 7w ago
$396 $600
View pricing →
Verdict · Vendr median · year 1
Box saves $204 vs Dropbox · 25 seats
Cheapest $396
Spread 34%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Business
$4.5K/yr
year 1 license · $15/seat
Advanced
$9.0K/yr
year 1 license · $30/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
↓ Lowest median
Median annual
$396/yr
Vendr · n=0 · limited data avg 38% negotiated
Median annual
$600/yr
Vendr · n=236
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 5 sourced facts
2 contract · Vendr median · 2 review platforms
Last verified 4d ago
Confidence Medium confidence
Sources 4 sourced facts
1 contract · Vendr median · 2 review platforms
Last verified 1mo ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
No hidden costs documented
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Box
Dropbox
Auto-renewal
Yes
Yes
Cancellation
Must notify before annual renewal date; 29 days' notice before renewal was reported as insufficient by at least one user
Commitment
1 year (annual plans)
Price escalation
No published schedule; users report difficulty obtaining pricing flexibility or refunds at renewal
Can downgrade
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.5/5 (714)
Trustpilot
1.2/5 (24)
Best for
Individuals needing basic free cloud storage
Watch out
No phone support and unresponsive customer service
TrustRadius
8.6/5 (5)
Trustpilot
1.6/5 (25)
Best for
Small teams needing shared storage and basic collaboration features
Watch out
Poor customer support - difficult to contact, slow email responses, no phone support
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Document Management

Box

$0–$47
/user/month
7 plans · Free tier
Full pricing breakdown →
VS
Document Management

Dropbox Business

$18–$30
/user/month
3 plans
Full pricing breakdown →

Different Pricing Models

Direct price comparison isn't meaningful here — Box uses pricing while Dropbox Business uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Box

$0–$47 / user/month
See full Box pricing →
vs
Per-seat subscription

Dropbox Business

$18–$30 / user/month
See full Dropbox Business pricing →

Box and Dropbox Business both operate in the document management category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Box Dropbox Business
Individual Free /user/month $18 /user/month
Business Starter $5 /user/month $30 /user/month
Business $15 /user/month Custom
Business Plus $25 /user/month
Enterprise $35 /user/month
Enterprise Plus Custom
Enterprise Advanced Custom

Market Intelligence

Box

Median annual cost
$396
Average negotiated discount
38%

Dropbox Business

Median annual cost
$600
Based on
236 deals

What Users Say

Box

Trustpilot
1.2/5 (24)
TrustRadius
8.5/10 (714)
Top complaints
  • No phone support and unresponsive customer service
  • Extremely difficult to cancel subscriptions; users resort to cancelling credit cards
  • Charges imposed when reducing seat count at renewal

Dropbox Business

Trustpilot
1.6/5 (25)
TrustRadius
8.6/10 (5)
Top complaints
  • Poor customer support - difficult to contact, slow email responses, no phone support
  • Billing issues - unauthorized charges, difficult cancellation process, unexpected plan changes
  • Technical problems - file syncing failures, file deletion, corruption of files

Contract Terms

Term Box Dropbox Business
Auto-renewal Yes Yes
Cancellation Must notify before annual renewal date; 29 days' notice before renewal was reported as insufficient by at least one user
Minimum commitment 1 year (annual plans)
Price escalation No published schedule; users report difficulty obtaining pricing flexibility or refunds at renewal
Can downgrade No

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