Zendesk Sell vs SugarCRM
CRM pricing comparison · 2026
Zendesk Sell pricing ranges from $25–$219/user/month, while SugarCRM ranges from $19–$160/user/month. SugarCRM is typically 28% more affordable, though your actual cost depends on tier and team size.
VS
Zendesk Sell and SugarCRM both operate in the crm category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Zendesk Sell | SugarCRM |
|---|---|---|
| Sell Team | $25 / | $19 / |
| Sell Growth | $69 / | $79 / |
| Sell Professional | $149 / | $115 / |
| Sell Enterprise | $219 / | $115 / |
| Enterprise+ | — | $160 / |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Zendesk Sell
4 scenarios$95/month ($19/user/month with annual billing)
Small Sales Team (5 users)
$825/month ($55/user/month with annual billing)
Growing Business (15 users)
$5,750/month ($115/user/month with annual billing)
Scaling Enterprise (50 users)
SugarCRM
8 scenarios$95/month ($19 x 5 users, billed annually)
Small Sales Team (5 users)
$885/month ($59 x 15 users, billed annually)
Growing Company (15 users)
$2,125/month ($85 x 25 users, billed annually)
Established Sales Team (25 users)
Market Intelligence
Zendesk Sell
- Median annual cost
- $690
- Based on
- 107 deals
SugarCRM
- Median annual cost
- $2,750
- Based on
- 4 deals
Contract Terms
| Term | Zendesk Sell | SugarCRM |
|---|---|---|
| Auto-renewal | Yes | — |
| Cancellation | Must cancel via software login interface only | — |
| Minimum commitment | Annual billing standard | Annual billing required |
| Price escalation | No published schedule | — |
| Can downgrade | No | — |