Quick Answer
Last verified:
High confidence

Freshdesk costs $23 to $107 per agent/month as of November 2026, with 3 plans available. Plans: Growth at $23/user/month, Pro at $66/user/month, and Enterprise at $107/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Freshdesk offers 3 pricing tiers: Growth, Pro, Enterprise. Paid plans include Growth at $23/user/month, Pro at $66/user/month, Enterprise at $107/user/month. The Pro plan is growing teams (most popular).

Last verified: | Sources: 8 pricing pages and reviews
Trial Only no free tier

No, Freshdesk does not offer a free plan as of November 2026. Paid plans start at $23/agent/month. Pricing verified from 8 sources by CostBench.

No Free Tier Available

Freshdesk does not offer a forever-free plan. We couldn't confirm whether Freshdesk offers a free trial; check the vendor's site.

Looking for Free Alternatives?

If a free tier is essential for your needs, consider exploring other help desk/support tools that offer generous free plans. Many competitors provide forever-free options suitable for individuals and small teams.

Browse Help Desk/Support Software →

Frequently Asked Questions

01 Does Freshdesk have a free plan?

No, Freshdesk does not offer a free tier. We couldn't confirm whether Freshdesk offers a free trial; check the vendor's site. Paid plans start at $23/agent/month.

02 What are free alternatives to Freshdesk?

If you need a free help desk/support solution, consider alternatives that offer generous free tiers. Many competitors in this space provide forever-free plans with basic features suitable for individuals and small teams.

03 How can I get the best deal on Freshdesk?

Without a free tier, maximize value by: asking about discounts, comparing monthly and annual billing, and starting with the lowest tier that meets your needs.

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