Freshdesk vs HubSpot Service Hub
Help Desk/Support pricing comparison · 2026
Freshdesk pricing ranges from $0–$89/agent/month, while HubSpot Service Hub ranges from $0–$20/seat/month. HubSpot Service Hub is typically 59% more affordable, though your actual cost depends on tier and team size.
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Freshdesk and HubSpot Service Hub both operate in the help desk/support category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Freshdesk | HubSpot Service Hub |
|---|---|---|
| Free | Free /month | Free /month |
| Growth | $19 /agent/month | $9 /month |
| Pro | $55 /agent/month | $15 /month |
| Enterprise | $89 /agent/month | $20 /month |
| Enterprise | — | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Freshdesk
7 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$59/month
Growing Business
$95/month
Enterprise Setup
HubSpot Service Hub
3 scenarios$60/month ($720/year)
Small Support Team (3 Agents)
Starter plan at $20/seat/month for 3 seats. No onboarding fee, no annual commitment required. Includes branding removal, basic automation, and ticket pipelines.
$11,100 Year 1 ($9,600 Professional plan + $1,500 onboarding)
Growing Support Operation (8 Agents)
Professional plan at $100/seat/month for 8 seats. Annual commitment required. Includes help center, custom workflows, SLA management, and analytics.
$30,500 Year 1 ($27,000 Enterprise plan + $3,500 onboarding)
Enterprise Service Team (15 Agents)
Enterprise plan at $150/seat/month for 15 seats. Annual upfront payment required. Includes Breeze AI agents, success forecasting, sandboxes, and SSO.
Market Intelligence
Freshdesk
- Median annual cost
- $324
- Based on
- 74 deals
HubSpot Service Hub
- Median annual cost
- $348
- Based on
- 71 deals