Front vs Freshdesk
Help Desk pricing comparison · 2026
Front pricing ranges from $33–$138/user/month, while Freshdesk ranges from $0–$89/agent/month. Freshdesk is typically 57% more affordable, though your actual cost depends on tier and team size.
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Front and Freshdesk both operate in the help desk category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Front | Freshdesk |
|---|---|---|
| Starter | $33 /user/month | Free /month |
| Professional | $86 /user/month | $19 /agent/month |
| Enterprise | $138 /user/month | $55 /agent/month |
| Enterprise | — | $89 /agent/month |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Front
3 scenarios$125/month (Starter plan, annual billing)
Small Support Team
$1,275/month (Professional + AI Copilot add-ons)
Growing Business
$5,250/month (Enterprise with included AI features)
Enterprise Support Center
Freshdesk
7 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$59/month
Growing Business
$95/month
Enterprise Setup
Market Intelligence
Front
- Median annual cost
- $497
- Based on
- 327 deals
Freshdesk
- Median annual cost
- $324
- Based on
- 74 deals