CRM Pricing Benchmarks 2026: 22 Products Compared
Statistics / CRM Pricing Benchmarks 2026
Shortlist
Statistic · 3 sections · Updated Oct 20, 2026

Market Median (22 products)

CRM pricing varies across per-seat, per-usage, and enterprise-quoted tiers. Published list prices on vendor pricing pages form the basis of this benchmark; quote-only products are listed but left out of the medians.

Entry-tier median is $16, top-tier median $112 (products with published prices only).

Per-Product Pricing

Product Entry Median Top Unit
Apptivo CRM $15 $30 $50 month
Bitrix24 CRM $0 $186 $499 month
Capsule CRM $0 $27 $54 month
Clarify $0 $25 $50 month
Close $19 $79 $149 month
Copper $29 $69 $134 month
Folk CRM $30 $60 $100 month
Freshsales $11 $47 $71 month
HubSpot CRM $0 $100 $150 month
Insightly CRM $0 $49 $99 month
Keap $299 $299 $299 month
Less Annoying CRM $15 $15 $15 month
Microsoft Dynamics 365 $50 $105 $150 month
monday CRM $18 $25 $41 month
Nutshell $19 $49 $89 month
Pipedrive $24 $64 $99 month
Salesflare $29 $64 $124 month
Salesforce $0 $275 $550 month
Streak $0 $89 $159 month
SugarCRM $59 $110 $1,000 month
Zendesk Sell $25 $109 $219 annual
Zoho CRM $0 $35 $50 month

What this table shows

Low is the entry-tier price (often a free or starter plan). Median is the middle price across published tiers. High is the top published tier. Custom means the vendor publishes no list price (quote only); those rows are left out of the medians.

Frequently Asked Questions

01 What do crm actually cost?

Across 22 tracked products, the entry-tier median is $16 and the top-tier median is $112. Individual products vary significantly — see the per-product table above.

02 Which CRM product is cheapest?

Bitrix24 CRM has the lowest entry-tier price in our tracked set.

03 Which CRM product is most premium?

SugarCRM has the highest top-tier list price among tracked products.

04 How accurate is this pricing data?

Prices are sourced from vendor pricing pages and automatically re-checked. Any tier marked 'custom' has no public list price; negotiated deals aren't shown here.