Chatbase Hidden Costs 2026
What they don't show you on the pricing page
Chatbase costs Free to $500 per month as of June 2026, with 5 plans available including a free tier. Plans: Free (free), Hobby at $40/month, Standard at $150/month, Pro at $500/month, and Enterprise (free). Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: Yes
Chatbase offers 5 pricing tiers: Free, Hobby, Standard, Pro, Enterprise. A free plan is available. Paid plans include Hobby at $40/month, Standard at $150/month, Pro at $500/month. The Hobby plan is individuals and small businesses deploying a single ai chatbot with moderate traffic.
Chatbase true cost runs 70% above the listed $0-$500/month price as of June 2026. For a 25-person team, expect ~$76,500 in year-one costs vs the $45,000 base license. Key hidden costs: credit-based pricing creates unpredictable costs: advanced ai models like gpt-4 consume 20 credits per response while gpt-4o mini uses 10 credits -- a high-traffic bot using gpt-4 will exhaust the pro plan's 40,000 credits in just 2,000 conversations, forcing expensive overages at $12-14 per 1,000 credits, remove branding costs $39-199/month: the 'powered by chatbase' badge appears on all plans -- removing it costs $39/month on standard and pro, or up to $199/month depending on tier, nearly the price of an entire standard plan subscription, custom domain is a paid add-on at $59/month: even on the standard plan ($150/month), using a custom domain for your chatbot costs an additional $59/month, bringing the effective cost to $209/month -- competitors like botpress include this in their plans. Verified from 2 sources by CostBench.
Example: True Cost for 25 Users
| License (25 × $150 × 12) | $45,000/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$9,000/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Estimated Year 1 Total | ~$76,500 |