Kore.ai vs Chatbase Pricing (2026)
Compare / Kore.ai vs Chatbase
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Team size
25 seats

Kore.ai vs Chatbase

AI Chatbot Platforms pricing comparison · 2026

Kore.ai costs $50–$180/mo, while Chatbase has a free plan, then $32–$400/mo. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Kore.ai pricing
Discount programs →
Visit Chatbase pricing
Free plan limits → Discount programs →
Compare
2 products · AI Chatbot Platforms
Side-by-side · live
Kore.ai
Kore.
verified 9w ago
$300 $18K
View pricing →
Chatbase
As of October 11, 2026, Chatbase costs $0 on Free, $40/month for Hobby, $150/month for Sta
verified 4d ago
$300 $18K
View pricing →
Annual license estimate
Chatbase costs $16K less than Kore.ai · 25 seats where applicable
Cheapest $1.8K
Spread 90%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Essential (month-to-month)
$18K/yr
year 1 license · $60/seat
Standard
$1.8K/yr
year 1 license · flat plan price
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$300/yr
Vendr · n=4 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 23 sourced facts
20 hidden-cost · 1 contract · 2 review platforms
Last verified 2mo ago
Confidence Medium confidence
Sources 13 sourced facts
8 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 4d ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Implementation Services
    $1,000 to over $10,000
    1 source
  • Voice Capabilities
    $15,000 to $40,000 annually
    1 source
  • Premium Support Plans
    15-20% of the annual contract value
    1 source
  • Add-on Subscriptions
    double or triple the base subscription costs
    1 source
  • Session-Based Billing
    40-60% higher
    1 source
4 documented
  • Billing Continues After Cancellation Request
    $40-$500
    2 sources
  • Webhook Integrations Count Against Plan Limit
    15-30% of license costs
    1 source
  • Feature Removal and Forced Plan Upgrades for Long-Term Customers
    100-200% of license costs
    3 sources
  • No Refunds Policy Not Clearly Disclosed Pre-Purchase
    $40-$500
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Kore.ai
Chatbase
Auto-renewal
—
Yes
Cancellation
—
Must cancel manually through Workspace Settings > Plans before renewal date; emailing support does not stop billing
Commitment
$300,000 annually
✓ Monthly or annual
Price escalation
—
Long-term users report usage costs tripling and features being removed from existing plans; prices and terms changed unilaterally without equivalent feature additions
Can downgrade
—
—
Based on 3 verified sources (Vendr · TrustRadius · BBB)
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.3out of 5 (10)
G2
4.6out of 5 (476)
Best for
Small teams getting started with AI-powered virtual assistants for basic customer support automation
Watch out
Steep Learning Curve
Trustpilot
1.9out of 5 (25)
G2
4.8out of 5 (45)
Best for
Individuals and small businesses deploying a single AI chatbot with moderate traffic
Watch out
Billing continues after cancellation requests sent via email
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Kore.ai pricing
Discount programs →
Visit Chatbase pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
AI Chatbot Platforms

Kore.ai

$50–$180
/mo
5 plans
Full pricing breakdown →
VS
AI Chatbot Platforms

Chatbase

Free plan; paid $32–$400
/mo
6 plans
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — Kore.ai uses pricing while Chatbase uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Kore.ai

$50–$180/mo
See full Kore.ai pricing →
vs
Per-seat subscription

Chatbase

Free plan; paid $32–$400/mo
See full Chatbase pricing →

Kore.ai and Chatbase both operate in the ai chatbot platforms category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Kore.ai Chatbase
Essential (annual) $50 /month $40 /month
Essential (month-to-month) $60 /month $150 /month
Advanced (annual) $150 /month Custom
Advanced (month-to-month) $180 /month $500 /month
Enterprise Custom Custom
Enterprise — Custom

What Users Say

Kore.ai

G2
4.6out of 5 (476)
TrustRadius
8.3out of 10 (10)
Top complaints
  • Steep Learning Curve
  • Performance and Latency Issues
  • Usage Limitations and Complexity in Integrations

Chatbase

G2
4.8out of 5 (45)
Trustpilot
1.9out of 5 (25)
Top complaints
  • Billing continues after cancellation requests sent via email
  • No refund policy for unused service, even when reported immediately
  • Features removed from existing plans to force migration to more expensive tiers

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Kore.ai 20 hidden costs

high
Implementation Services $1,000 to over $10,000
high
Voice Capabilities $15,000 to $40,000 annually
high
Premium Support Plans 15-20% of the annual contract value
critical
Add-on Subscriptions double or triple the base subscription costs
high
Session-Based Billing 40-60% higher
See all Kore.ai hidden costs →

Chatbase 4 hidden costs

critical
Billing Continues After Cancellation Request $40-$500
medium
Webhook Integrations Count Against Plan Limit 15-30% of license costs
high
Feature Removal and Forced Plan Upgrades for Long-Term Customers 100-200% of license costs
medium
No Refunds Policy Not Clearly Disclosed Pre-Purchase $40-$500
See all Chatbase hidden costs →

Contract Terms

Term Kore.ai Chatbase
Auto-renewal — Yes
Cancellation — Must cancel manually through Workspace Settings > Plans before renewal date; emailing support does not stop billing
Minimum commitment $300,000 annually Monthly or annual
Price escalation — Long-term users report usage costs tripling and features being removed from existing plans; prices and terms changed unilaterally without equivalent feature additions

Continue researching

Kore.ai

Chatbase

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