Kore.ai vs Chatbase
AI Chatbot Platforms pricing comparison · 2026
Kore.ai pricing ranges from $50–$25000/month, while Chatbase ranges from $0–$500/month. Both products are similarly priced at comparable tiers.
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Kore.ai and Chatbase both operate in the ai chatbot platforms category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Kore.ai | Chatbase |
|---|---|---|
| Essential | $60 /month | Free /month |
| Advanced | $180 /month | $40 /month |
| Enterprise | Free | $150 /month |
| Pro | — | $500 /month |
| Enterprise | — | Free |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Kore.ai
3 scenarios$50/month (annual billing)
Small Team with Basic Virtual Assistant (Essential)
Essential plan includes basic session allocation sufficient for ~3,000 monthly conversations under 15 minutes each. At 100 daily conversations averaging 10 minutes, all interactions fit within single sessions. Annual billing saves 17% compared to $60/month monthly pricing. Total annual cost: $600.
$150/month
Mid-Market with Multi-Channel Virtual Assistants (Advanced)
base (annual) + session overages ~$100-300/month = ~$250-450/month -- Advanced plan includes higher session allocation, but 20% of conversations exceeding 15 minutes creates extra session charges. Multi-channel deployment and advanced analytics justify the upgrade from Essential. Annual cost: $3,000-5,400.
$300,000/year
Enterprise with Contact Center AI and Deep Integration
platform + ~$75,000 implementation + ~$50,000/year agent seats = ~$425,000/year total -- Enterprise contract includes unlimited automation sessions, all channels, SSO, SLAs, and dedicated CSM. Contact Center AI at ~$80-100/agent seat/month for 50 agents adds ~$48,000-60,000/year. Professional services for Salesforce and ServiceNow integration run ~$75,000 one-time.
Chatbase
3 scenarios$40/month
Small Business FAQ Bot (Low Volume)
base -- Hobby plan includes 1,500 credits, which covers ~1,500 Claude 3.5 Sonnet responses per month. At 50 conversations/day (1,500/month), you'll use all included credits. Annual billing reduces cost to $32/month ($384/year vs $480).
$150/month
Growing Business with Multi-Channel Support
base + ~$72/month extra credits = ~$222/month -- Standard includes 10,000 credits, but GPT-4o uses 10 credits per response, so 6,000 monthly conversations consume 60,000 credits. The 50,000 overage credits at $12/1,000 = $600 extra. Alternatively, switching to Claude 3.5 Sonnet (1 credit) keeps you within the included allocation.
$500/month
Agency Managing Multiple Client Chatbots
base + $177/month add-ons = ~$677/month -- Pro plan includes 3 agents and 40,000 credits. Custom domains ($59/month) and branding removal ($39/month) add $98/month. Extra agents for additional clients ($7/agent) add $79/month for 3 more. Annual billing reduces base to $400/month.