Yellow.ai vs Chatbase
AI Chatbot Platforms pricing comparison · 2026
Yellow.ai has a free plan and quote-based paid plans, while Chatbase has a free plan, then $32–$400/mo.
Chatbase
As of October 11, 2026, Chatbase costs $0 on Free, $40/month for Hobby, $150/month for Sta
verified 4d ago
$300
$200K
Recorded annual contract medians
Chatbase
median is
$200K
less than
Yellow.ai
· different customer contracts; not a quote
Cheapest
$300
Spread
100%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pricing model unknown
Pricing model unknown
no public list price found
Standard
$1.8K/yr
year 1 license · flat plan price
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$200K/yr
Vendr · n=5 · limited data
↓ Lowest median
Median annual
$300/yr
Vendr · n=4 · limited data
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
10 sourced facts
7 hidden-cost · 1 contract · Vendr median · 1 review platform
Last verified
today
Confidence
High confidence
Sources
13 sourced facts
8 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified
4d ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Yellow.ai
Chatbase
Auto-renewal
Yes
Yes
Cancellation
at least 30 days prior to the expiration of the then-current term
Must cancel manually through Workspace Settings > Plans before renewal date; emailing support does not stop billing
Commitment
likely established during the customized plan negotiation
✓
Monthly or annual
Price escalation
—
Long-term users report usage costs tripling and features being removed from existing plans; prices and terms changed unilaterally without equivalent feature additions
Can downgrade
—
—
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Yellow.ai and Chatbase both operate in the ai chatbot platforms category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Yellow.ai | Chatbase |
|---|---|---|
| Free | Free /month | $40 /month |
| Enterprise | Custom | $150 /month |
| Basic | — | Custom |
| Pro | — | $500 /month |
| Business | — | Custom |
| Enterprise | — | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Yellow.ai
1 scenario$0/month
Small Business Getting Started (Freemium)
The Free plan is designed for small businesses testing AI chatbots at no cost. WhatsApp conversations within Meta's 1,000 free monthly conversations are also free. This is sufficient for initial testing and low-volume use cases, but production deployments at scale typically require upgrading to the Enterprise plan.
Chatbase
5 scenariosAbout $80/month -- ~1,500 GPT-6 Luna responses (1 credit each) need 1,500 credits; Hobby includes 700, so the other ~800 come from auto-recharge at $40 per 1,000 (one $40 block, with ~200 non-expiring credits left over). Annual billing cuts the base to $32/month ($384/year vs $480), or about $72/month all-in.
Small Business FAQ Bot (Low Volume)
Standard has a $150/month base. 6,000 monthly conversations at 2 credits use 12,000 credits, which exceeds the plan's included credits, so extra credits are billed on top of the base. Pro ($500/month) includes more credits and leaves headroom. Switching to GPT-6 Luna (1 credit) cuts usage to 6,000 credits and reduces the extra-credit charges on Standard.
Growing Business with Multi-Channel Support
The Pro base is $500/month, or $400/month with annual billing. Branding removal and any extra agents are added on top of the base. ~500 conversations/day is ~15,000 responses/month: on 1-credit models this fits Pro's included credits, but with half on 2-credit models usage rises to ~22,500 credits, and the extra credits are billed in addition.
Agency Managing Multiple Client Chatbots
Market Intelligence
Yellow.ai
- Median annual cost
- $200,000
- Based on
- 5 deals
Chatbase
- Median annual cost
- $300
- Based on
- 4 deals
Contract Terms
| Term | Yellow.ai | Chatbase |
|---|---|---|
| Auto-renewal | Yes | Yes |
| Cancellation | at least 30 days prior to the expiration of the then-current term | Must cancel manually through Workspace Settings > Plans before renewal date; emailing support does not stop billing |
| Minimum commitment | likely established during the customized plan negotiation | Monthly or annual |
| Price escalation | — | Long-term users report usage costs tripling and features being removed from existing plans; prices and terms changed unilaterally without equivalent feature additions |