Yellow.ai vs Chatbase
AI Chatbot Platforms pricing comparison · 2026
Yellow.ai pricing ranges from $0–$5000/month, while Chatbase ranges from $0–$500/month. Chatbase is typically 90% more affordable, though your actual cost depends on tier and team size.
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Yellow.ai and Chatbase both operate in the ai chatbot platforms category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Yellow.ai | Chatbase |
|---|---|---|
| Freemium | Free / | Free /month |
| Premium | Custom | $40 /month |
| Enterprise | Custom | $150 /month |
| Pro | — | $500 /month |
| Enterprise | — | Free |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Yellow.ai
3 scenarios$0/month
Small Business Getting Started (Freemium)
The Freemium plan covers 100 MTUs and 500 tickets across 2 channels at no cost. WhatsApp conversations within Meta's 1,000 free monthly conversations are also free. This is sufficient for initial testing and low-volume use cases, but scaling beyond 100 MTUs requires upgrading to a paid plan.
$450/month
Mid-Market Company with Multi-Channel Support
base (10 users x $45) + ~$200/month WhatsApp fees + MTU usage charges = ~$800-1,200/month -- Professional plan provides advanced NLP, omnichannel deployment, and custom dashboards. WhatsApp conversation fees vary by country (e.g., $0.03-0.08 per business-initiated conversation). Annual billing reduces per-user cost to ~$36/month.
$75,000
Enterprise with Global Multilingual Deployment
150,000/year enterprise contract + ~$20,000-50,000 implementation + ~$3,000-5,000/month channel fees = ~$130,000-260,000/year total -- Enterprise plan includes unlimited bots, all channels, 135+ languages, SSO, SLAs, and dedicated CSM. Implementation includes integration development, training data preparation, and multilingual bot configuration.
Chatbase
3 scenarios$40/month
Small Business FAQ Bot (Low Volume)
base -- Hobby plan includes 1,500 credits, which covers ~1,500 Claude 3.5 Sonnet responses per month. At 50 conversations/day (1,500/month), you'll use all included credits. Annual billing reduces cost to $32/month ($384/year vs $480).
$150/month
Growing Business with Multi-Channel Support
base + ~$72/month extra credits = ~$222/month -- Standard includes 10,000 credits, but GPT-4o uses 10 credits per response, so 6,000 monthly conversations consume 60,000 credits. The 50,000 overage credits at $12/1,000 = $600 extra. Alternatively, switching to Claude 3.5 Sonnet (1 credit) keeps you within the included allocation.
$500/month
Agency Managing Multiple Client Chatbots
base + $177/month add-ons = ~$677/month -- Pro plan includes 3 agents and 40,000 credits. Custom domains ($59/month) and branding removal ($39/month) add $98/month. Extra agents for additional clients ($7/agent) add $79/month for 3 more. Annual billing reduces base to $400/month.