Voiceflow vs Chatbase
AI Chatbot Platforms pricing comparison · 2026
Voiceflow has a free plan, then $60–$150/mo, while Chatbase has a free plan, then $32–$400/mo. Voiceflow is typically 13% more affordable, though your actual cost depends on tier and team size.
Voiceflow
Voiceflow is a visual collaboration platform designed for designing, prototyping, and buil
verified 3mo ago
$300
$218K
Chatbase
As of October 11, 2026, Chatbase costs $0 on Free, $40/month for Hobby, $150/month for Sta
verified 4d ago
$300
$218K
Recorded annual contract medians
Chatbase
median is
$217K
less than
Voiceflow
· different customer contracts; not a quote
Cheapest
$300
Spread
100%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Team (Business)
$45K/yr
year 1 license · $150/seat
Standard
$1.8K/yr
year 1 license · flat plan price
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$218K/yr
Vendr · n=5 · limited data
↓ Lowest median
Median annual
$300/yr
Vendr · n=4 · limited data
REF · 01
Sources & confidence
Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.
Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources
10 sourced facts
6 hidden-cost · 1 contract · Vendr median · 2 review platforms
Last verified
3mo ago
Confidence
High confidence
Sources
13 sourced facts
8 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified
4d ago
Confidence
Medium confidence
REF · 02
Plans at a glance
Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.
Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 04
Contract terms
The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.
Voiceflow
Chatbase
Auto-renewal
—
Yes
Cancellation
—
Must cancel manually through Workspace Settings > Plans before renewal date; emailing support does not stop billing
Commitment
Annual commitment available; pilot purchases can be scoped to a single editor license
✓
Monthly or annual
Price escalation
—
Long-term users report usage costs tripling and features being removed from existing plans; prices and terms changed unilaterally without equivalent feature additions
Can downgrade
—
—
REF · 05
What users say
Aggregated, with sample sizes. We use whichever review platform has data.
User reviews
TrustRadius · Trustpilot · G2
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats).
Median annual cost is from Vendr's deal flow when available — see source badges.
Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
VS
Voiceflow and Chatbase both operate in the ai chatbot platforms category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Voiceflow | Chatbase |
|---|---|---|
| Free (Sandbox) | Free /month | $40 /month |
| Pro | $60 /editor/month | $150 /month |
| Team (Business) | $150 /editor/month | Custom |
| Enterprise | Custom | $500 /month |
| Business | — | Custom |
| Enterprise | — | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Voiceflow
6 scenarios$60/month ($720/year)
Solo Product Designer Prototyping Chatbots
or $54/month annual ($648/year) -- Includes 10,000 credits, 20 agents, 1 editor, GPT-5.x and Claude access, 30-day version history, and email support. Annual billing saves $72/year.
Custom Enterprise pricing (contact sales) -- Estimated $1,500-3,000/month based on custom credit allocation, 10 editors, unlimited agents, unlimited voice calls, SSO, SCIM, SLA, and dedicated support. Team plan ($150 base + 9 × $50 = $600/month) insufficient due to 30K credit limit and only 15 voice calls.
10-Person Enterprise with Voice Assistants
$3,240/year (5 × $54/month × 12 months, annual billing)
Small Team (5 Editors, Low Usage)
Chatbase
5 scenariosAbout $80/month -- ~1,500 GPT-6 Luna responses (1 credit each) need 1,500 credits; Hobby includes 700, so the other ~800 come from auto-recharge at $40 per 1,000 (one $40 block, with ~200 non-expiring credits left over). Annual billing cuts the base to $32/month ($384/year vs $480), or about $72/month all-in.
Small Business FAQ Bot (Low Volume)
Standard has a $150/month base. 6,000 monthly conversations at 2 credits use 12,000 credits, which exceeds the plan's included credits, so extra credits are billed on top of the base. Pro ($500/month) includes more credits and leaves headroom. Switching to GPT-6 Luna (1 credit) cuts usage to 6,000 credits and reduces the extra-credit charges on Standard.
Growing Business with Multi-Channel Support
The Pro base is $500/month, or $400/month with annual billing. Branding removal and any extra agents are added on top of the base. ~500 conversations/day is ~15,000 responses/month: on 1-credit models this fits Pro's included credits, but with half on 2-credit models usage rises to ~22,500 credits, and the extra credits are billed in addition.
Agency Managing Multiple Client Chatbots
Market Intelligence
Voiceflow
- Median annual cost
- $217,500
- Based on
- 5 deals
Chatbase
- Median annual cost
- $300
- Based on
- 4 deals
Contract Terms
| Term | Voiceflow | Chatbase |
|---|---|---|
| Auto-renewal | — | Yes |
| Cancellation | — | Must cancel manually through Workspace Settings > Plans before renewal date; emailing support does not stop billing |
| Minimum commitment | Annual commitment available; pilot purchases can be scoped to a single editor license | Monthly or annual |
| Price escalation | — | Long-term users report usage costs tripling and features being removed from existing plans; prices and terms changed unilaterally without equivalent feature additions |