ManyChat vs Chatbase Pricing (2026)
Compare / ManyChat vs Chatbase
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Team size
25 seats

ManyChat vs Chatbase

AI Chatbot Platforms pricing comparison · 2026

ManyChat has a free plan, then $17–$199/mo, while Chatbase has a free plan, then $32–$400/mo. These products use different pricing models ( vs Per-seat subscription), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit ManyChat pricing Affiliate partner — does not affect ranking.
Compare
2 products · AI Chatbot Platforms
Side-by-side · live
ManyChat
ManyChat pricing starts at $14/month (Essential) and ranges up to $199/month and beyond de
verified 2d ago
$300 $697
View pricing →
Chatbase
As of October 11, 2026, Chatbase costs $0 on Free, $40/month for Hobby, $150/month for Sta
verified 4d ago
$300 $697
View pricing →
Recorded annual contract medians
Chatbase median is $397 less than ManyChat · different customer contracts; not a quote
Cheapest $300
Spread 57%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Pro
$12K/yr
year 1 license · $39/seat
Standard
$1.8K/yr
year 1 license · flat plan price
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
Median annual
$697/yr
Vendr · n=89
↓ Lowest median
Median annual
$300/yr
Vendr · n=4 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 19 sourced facts
14 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 2d ago
Confidence Medium confidence
Sources 13 sourced facts
8 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 4d ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Active Contact Overage Charges
    $20-$170+/month in overages depending on engagement volume
    4 sources
  • Automatic Plan Upgrades Without Consent
    $15-$300+/month unexpected charges
    2 sources
  • Unexpected AI Feature Billing
    $100-$300+/month if AI add-ons are not carefully monitored
    1 source
  • Cannot Export Contacts
    5-15% of license costs in sunk cost / lost data value
    1 source
  • No Meaningful Human Support
    5-20% of license costs in lost business value during outages
    4 sources
4 documented
  • Billing Continues After Cancellation Request
    $40-$500
    2 sources
  • Webhook Integrations Count Against Plan Limit
    15-30% of license costs
    1 source
  • Feature Removal and Forced Plan Upgrades for Long-Term Customers
    100-200% of license costs
    3 sources
  • No Refunds Policy Not Clearly Disclosed Pre-Purchase
    $40-$500
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

ManyChat
Chatbase
Auto-renewal
Yes
Yes
Cancellation
—
Must cancel manually through Workspace Settings > Plans before renewal date; emailing support does not stop billing
Commitment
✓ Monthly
✓ Monthly or annual
Price escalation
Overage charges scale automatically with contact volume; automatic plan upgrades reported when contact limits are exceeded
Long-term users report usage costs tripling and features being removed from existing plans; prices and terms changed unilaterally without equivalent feature additions
Can downgrade
✓ Yes
—
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
Trustpilot
1.5out of 5 (25)
Best for
Individuals and small businesses testing chatbot automation with up to 25 active contacts on Instagram and Facebook Messenger
Watch out
Opaque 'active contact' billing counts every DM including organic messages unrelated to automations
Trustpilot
1.9out of 5 (25)
G2
4.8out of 5 (45)
Best for
Individuals and small businesses deploying a single AI chatbot with moderate traffic
Watch out
Billing continues after cancellation requests sent via email
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit ManyChat pricing Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
AI Chatbot Platforms

ManyChat

Free plan; paid $17–$199
/mo
5 plans · Free tier
Full pricing breakdown →
VS
AI Chatbot Platforms

Chatbase

Free plan; paid $32–$400
/mo
6 plans
Full pricing breakdown →
⚖

Different Pricing Models

Direct price comparison isn't meaningful here — ManyChat uses pricing while Chatbase uses Per-seat subscription pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

ManyChat

Free plan; paid $17–$199/mo
See full ManyChat pricing →
vs
Per-seat subscription

Chatbase

Free plan; paid $32–$400/mo
See full Chatbase pricing →

ManyChat and Chatbase both operate in the ai chatbot platforms category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan ManyChat Chatbase
Free Free /month $40 /month
Essential $17 /month $150 /month
Pro $39 /month Custom
Business $99 /month $500 /month
Advanced $199 /month Custom
Enterprise — Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

ManyChat

3 scenarios
$14/month (Essential plan)
Small Creator: Single Instagram Automation
if contact volume stays under 250 active contacts
$14
Growing Small Business: Viral Post Overage Scenario
base + $25 overage = $39/month
$85
Active Business: High-Engagement Month
+/month reported by users on the $14 Essential plan during high-engagement periods

Chatbase

5 scenarios
About $80/month -- ~1,500 GPT-6 Luna responses (1 credit each) need 1,500 credits; Hobby includes 700, so the other ~800 come from auto-recharge at $40 per 1,000 (one $40 block, with ~200 non-expiring credits left over). Annual billing cuts the base to $32/month ($384/year vs $480), or about $72/month all-in.
Small Business FAQ Bot (Low Volume)
Standard has a $150/month base. 6,000 monthly conversations at 2 credits use 12,000 credits, which exceeds the plan's included credits, so extra credits are billed on top of the base. Pro ($500/month) includes more credits and leaves headroom. Switching to GPT-6 Luna (1 credit) cuts usage to 6,000 credits and reduces the extra-credit charges on Standard.
Growing Business with Multi-Channel Support
The Pro base is $500/month, or $400/month with annual billing. Branding removal and any extra agents are added on top of the base. ~500 conversations/day is ~15,000 responses/month: on 1-credit models this fits Pro's included credits, but with half on 2-credit models usage rises to ~22,500 credits, and the extra credits are billed in addition.
Agency Managing Multiple Client Chatbots
See all 5 scenarios →

Market Intelligence

ManyChat

Median annual cost
$697
Based on
89 deals

Chatbase

Median annual cost
$300
Based on
4 deals

What Users Say

ManyChat

Trustpilot
1.5out of 5 (25)
Top complaints
  • Opaque 'active contact' billing counts every DM including organic messages unrelated to automations
  • No effective human customer support — only bots or no response
  • Automatic plan upgrades and unexpected charges without clear notification

Chatbase

G2
4.8out of 5 (45)
Trustpilot
1.9out of 5 (25)
Top complaints
  • Billing continues after cancellation requests sent via email
  • No refund policy for unused service, even when reported immediately
  • Features removed from existing plans to force migration to more expensive tiers

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

ManyChat 6 hidden costs

critical
Active Contact Overage Charges $20-$170+/month in overages depending on engagement volume
critical
Automatic Plan Upgrades Without Consent $15-$300+/month unexpected charges
high
Unexpected AI Feature Billing $100-$300+/month if AI add-ons are not carefully monitored
high
Cannot Export Contacts 5-15% of license costs in sunk cost / lost data value
high
No Meaningful Human Support 5-20% of license costs in lost business value during outages
See all ManyChat hidden costs →

Chatbase 4 hidden costs

critical
Billing Continues After Cancellation Request $40-$500
medium
Webhook Integrations Count Against Plan Limit 15-30% of license costs
high
Feature Removal and Forced Plan Upgrades for Long-Term Customers 100-200% of license costs
medium
No Refunds Policy Not Clearly Disclosed Pre-Purchase $40-$500
See all Chatbase hidden costs →

Contract Terms

Term ManyChat Chatbase
Auto-renewal Yes Yes
Cancellation — Must cancel manually through Workspace Settings > Plans before renewal date; emailing support does not stop billing
Minimum commitment Monthly Monthly or annual
Price escalation Overage charges scale automatically with contact volume; automatic plan upgrades reported when contact limits are exceeded Long-term users report usage costs tripling and features being removed from existing plans; prices and terms changed unilaterally without equivalent feature additions
Can downgrade Yes —

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