Zoho Desk vs Pylon
Help Desk/Support pricing comparison · 2026
Zoho Desk pricing ranges from $0–$40/user/month, while Pylon ranges from $59–$139/seat/month. Zoho Desk is typically 78% more affordable, though your actual cost depends on tier and team size.
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Zoho Desk and Pylon both operate in the help desk/support category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Zoho Desk | Pylon |
|---|---|---|
| Free | Free /user/month | $70 /seat/month |
| Express | $7 /user/month | $118 /seat/month |
| Standard | $14 /user/month | Custom |
| Professional | $23 /user/month | — |
| Enterprise | $40 /user/month | — |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Zoho Desk
3 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$23/month
Growing Business
$40/month
Enterprise Setup
Pylon
5 scenarios$2,124/year ($177/month)
Small B2B Team on Starter
$5,340/year ($445/month base)
Growing Team on Professional
$16,680/year ($1,390/month base)
Enterprise Team
Market Intelligence
Zoho Desk
- Median annual cost
- $420
- Based on
- 35 deals
Pylon
- Median annual cost
- $100,800 0 0