Help Scout vs Zoho Desk
Help Desk/Support pricing comparison · 2026
Help Scout pricing ranges from $0–$75/user/month, while Zoho Desk ranges from $0–$40/user/month. Zoho Desk is typically 56% more affordable, though your actual cost depends on tier and team size.
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Help Scout and Zoho Desk both operate in the help desk/support category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Help Scout | Zoho Desk |
|---|---|---|
| Free | Free /month | Free /user/month |
| Standard | $25 /user/month | $7 /user/month |
| Plus | $45 /user/month | $14 /user/month |
| Pro | $75 /user/month | $23 /user/month |
| AI Answers | Custom | $40 /user/month |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Help Scout
3 scenarios$25/month
Starter Setup
$50/month
Growing Business
$65/month
Enterprise Setup
Zoho Desk
3 scenarios$0/month (free tier with basic features)
Solo / Getting Started
$23/month
Growing Business
$40/month
Enterprise Setup
Market Intelligence
Help Scout
- Median annual cost
- $588
- Based on
- 137 deals
Zoho Desk
- Median annual cost
- $420
- Based on
- 35 deals