Front vs Help Scout
Help Desk pricing comparison · 2026
Front pricing ranges from $33–$138/user/month, while Help Scout ranges from $0–$75/user/month. Help Scout is typically 48% more affordable, though your actual cost depends on tier and team size.
VS
Front and Help Scout both operate in the help desk category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Front | Help Scout |
|---|---|---|
| Starter | $33 /user/month | Free /month |
| Professional | $86 /user/month | $25 /user/month |
| Enterprise | $138 /user/month | $45 /user/month |
| Pro | — | $75 /user/month |
| AI Answers | — | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Front
3 scenarios$125/month (Starter plan, annual billing)
Small Support Team
$1,275/month (Professional + AI Copilot add-ons)
Growing Business
$5,250/month (Enterprise with included AI features)
Enterprise Support Center
Help Scout
3 scenarios$25/month
Starter Setup
$50/month
Growing Business
$65/month
Enterprise Setup
Market Intelligence
Front
- Median annual cost
- $497
- Based on
- 327 deals
Help Scout
- Median annual cost
- $588
- Based on
- 137 deals