Folk CRM vs SugarCRM Pricing (2026)

Folk CRM vs SugarCRM

CRM pricing comparison · 2026

Folk CRM pricing ranges from $24–$100/user/month, while SugarCRM ranges from $19–$160/user/month. Folk CRM is typically 39% more affordable, though your actual cost depends on tier and team size.

CRM

Folk CRM

$24–$100
/user/month
3 plans
Full pricing breakdown →
VS
CRM

SugarCRM

$19–$160
/user/month
5 plans
Full pricing breakdown →

Folk CRM and SugarCRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Folk CRM SugarCRM
Standard $30 /user/month $19 /
Premium $60 /user/month $79 /
Custom $100 $115 /
Enterprise $115 /
Enterprise+ $160 /

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Folk CRM

3 scenarios
$288 Year 1 ($288 license)
Solo Founder (1 user, Standard)
$1,440 Year 1 ($1,440 licenses)
Small Team (5 users, Standard Annual)
$6,360 Year 1 ($5,760 licenses + $600 Zapier)
Growing Agency (10 users, Premium Annual)

SugarCRM

8 scenarios
$95/month ($19 x 5 users, billed annually)
Small Sales Team (5 users)
$885/month ($59 x 15 users, billed annually)
Growing Company (15 users)
$2,125/month ($85 x 25 users, billed annually)
Established Sales Team (25 users)
See all 8 scenarios →

Market Intelligence

Folk CRM

Median annual cost
$3,000
Based on
86 deals

SugarCRM

Median annual cost
$2,750
Based on
4 deals

What Users Say

Folk CRM

Trustpilot
2/5 (1)
Top complaints
  • Duplicate contact detection only works if contacts have exact same first and last name, causing issues with Asian names that have multiple variations

SugarCRM

Trustpilot
2.1/5 (13)
Top complaints
  • Buggy and complicated interface
  • Poor support responsiveness
  • Slow performance and system downtime

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Folk CRM 3 hidden costs

medium
Integration Limitations $20-$50/month
medium
Contact Enrichment Costs $50-$100/user/month
low
Migration and Data Import Effort $500-$2,000
See all Folk CRM hidden costs →

SugarCRM 7 hidden costs

high
Third-Party Implementation Partners Required 15-30% of license costs
medium
Marketing Automation Addon Priced Separately Variable per contact volume
high
Prolonged Implementation Timelines 10-25% of license costs
medium
Poor Support Responsiveness 5-10% of license costs
medium
Data Export Complexity $5,000-$15,000
See all SugarCRM hidden costs →