Salesforce Service Cloud Voice Pricing Calculator 2026
Estimate your total cost including hidden fees
The Salesforce Service Cloud Voice calculator estimates the cost of your selected plan. Change the team size where pricing is per person, choose an available billing period, and add reported extras that apply to your contract.
Enter your requirements below to see the recurring cost and first-year total. Unverified extras are excluded.
- Plans: 5 tiers; $25–$550/User/Month
- Core Salesforce Licenses: $175-$350 per user per month
- Partner Telephony Add-on: $50 per user per month
- Amazon Connect Add-on (Bundled Minutes): $75-$200 per user per month
Reported extras may depend on your usage and contract. Confirm the final quote with Salesforce Service Cloud Voice.
Salesforce Service Cloud Voice pricing ranges from $25 to $550 per User/Month as of September 2026. Salesforce Service Cloud Voice offers 5 pricing tiers. Reported extras are shown below. Only costs with a clear amount and billing basis can be added to the estimate. Pricing verified from 1 sources by CostBench.
Your Estimate
Cost Breakdown
Includes one-time costs (implementation, training)
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Salesforce Service Cloud Voice Pricing by Team Size
Here's what Salesforce Service Cloud Voice costs for different team sizes, based on the Starter Suite plan:
| Team Size | Monthly Cost | Annual Cost |
|---|---|---|
| 5 users | $125/mo | $1,500/yr |
| 10 users | $250/mo | $3,000/yr |
| 25 users | $625/mo | $7,500/yr |
| 50 users | $1,250/mo | $15,000/yr |
| 100 users | $2,500/mo | $30,000/yr |
| 250 users | $6,250/mo | $75,000/yr |
| 500 users | $12,500/mo | $150,000/yr |
Prices based on Salesforce Service Cloud Voice Starter Suite plan at $25/User/Month. Verified June 2026.
Compare at This Team Size
Frequently Asked Questions
01 How accurate is this Salesforce Service Cloud Voice pricing calculator?
This calculator uses official Salesforce Service Cloud Voice pricing data verified as of 2026-06-14. Hidden cost estimates are based on 33 verified cost categories from real user reports. Actual costs may vary based on negotiated discounts, specific feature requirements, and implementation complexity.
02 What hidden costs should I include in my Salesforce Service Cloud Voice budget?
Our calculator includes 14 verified hidden cost categories for Salesforce Service Cloud Voice: Core Salesforce Licenses, Partner Telephony Add-on, Amazon Connect Add-on (Bundled Minutes), SCV with Amazon Connect (750 min), and 10 more. Toggle each to see how they affect your total cost.
03 Should I choose monthly or annual billing for Salesforce Service Cloud Voice?
Compare the published annual total with twelve monthly payments when both are available. An annual commitment may reduce flexibility; confirm cancellation terms and whether the quoted plan fits your needs.
04 How do I know which Salesforce Service Cloud Voice tier I need?
Start with your must-have features. Salesforce Service Cloud Voice offers 5 tiers ranging from $25 to $550/User/Month. Entry tiers work for basic needs, while enterprise tiers add advanced security, customization, and support.
05 Can I negotiate Salesforce Service Cloud Voice pricing below calculator estimates?
Negotiated pricing depends on the vendor, plan and contract. We do not assume a discount in this estimate. See our negotiation guide for tactics.