Quick Answer
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Salesforce Service Cloud Voice costs $25 to $550 per User/Month as of October 2026, with 5 plans available. Plans: Starter Suite at $25/User/Month, Pro Suite at $100/User/Month (billed annually), Enterprise at $175/User/Month (billed annually), Unlimited at $350/User/Month (billed annually), and Agentforce 1 Service at $550/User/Month (billed annually). Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Salesforce Service Cloud Voice offers 5 pricing tiers: Starter Suite, Pro Suite, Enterprise, Unlimited, Agentforce 1 Service. Paid plans include Starter Suite at $25/User/Month, Pro Suite at $100/User/Month (billed annually), Enterprise at $175/User/Month (billed annually).

Last verified: | Sources: 1 pricing pages and reviews
Trial Only no free tier

No, Salesforce Service Cloud Voice does not offer a free plan as of October 2026. Paid plans start at $25/User/Month. Pricing verified from 1 sources by CostBench.

No Free Tier Available

Salesforce Service Cloud Voice does not offer a forever-free plan. We couldn't confirm whether Salesforce Service Cloud Voice offers a free trial; check the vendor's site.

Looking for Free Alternatives?

If a free tier is essential for your needs, consider exploring other contact center / ccaas tools that offer generous free plans. Many competitors provide forever-free options suitable for individuals and small teams.

Browse Contact Center / CCaaS Software →

Frequently Asked Questions

01 Does Salesforce Service Cloud Voice have a free plan?

No, Salesforce Service Cloud Voice does not offer a free tier. We couldn't confirm whether Salesforce Service Cloud Voice offers a free trial; check the vendor's site. Paid plans start at $25/User/Month.

02 What are free alternatives to Salesforce Service Cloud Voice?

If you need a free contact center / ccaas solution, consider alternatives that offer generous free tiers. Many competitors in this space provide forever-free plans with basic features suitable for individuals and small teams.

03 How can I get the best deal on Salesforce Service Cloud Voice?

Without a free tier, maximize value by: asking about discounts, comparing monthly and annual billing, and starting with the lowest tier that meets your needs.

See Salesforce Service Cloud Voice Plans
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