Quick Answer
Last verified:
Medium confidence

Weave costs $249 to $249 per per month as of July 2026, with 4 plans available. Plan: Pro at $249/per month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Weave offers 4 pricing tiers: Pro, Elite, Ultimate, Enterprise. Paid plans include Pro at $249/per month. The Elite plan is growing practices wanting online scheduling, digital forms, and expanded patient engagement.

Weave true cost runs 70% above the listed $249-$249/per month price as of July 2026. For a 25-person team, expect ~$126,990 in year-one costs vs the $74,700 base license. Key hidden costs: implementation & setup fee, contract lock-in & early termination fees, onboarding and phone number porting issues. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Implementation & Setup Fee

high onboarding

Weave charges a one-time setup fee of $500-$750 for implementation, onboarding, and phone configuration. Some users report being charged more than initially quoted for service initiation.

bbb

Pulling money from my account greater than what was specified in the contract for service initiation costs

2

Contract Lock-In & Early Termination Fees

high contract

Despite marketing month-to-month billing, multiple users report being locked into multi-year contracts with financial penalties for cancellation. Weave may bind customers to contracts through specific dates with termination fees.

bbb

Weave considers me bound to a contract through December 30, 2026, and that cancellation would carry financial penalties

trustpilot

There is no direct or clear way on how to cancel your subscription - you have to call CS and they will tell you that someone will call you back

3

Onboarding and Phone Number Porting Issues

high implementation

Customers report costly disruptions during onboarding, including weeks without working phone lines, caller ID showing as spam, and incomplete phone number porting. These disruptions directly impact business revenue and require significant time to remediate.

trustpilot

I would strongly caution people about this company. They took over a week to get our phone lines transfered. I run a large business and we were without a working phone for over a week and a half... I lost thousands of dollars because of the incompetency of this company not knowing how to switch over a phone number.

trustpilot

when our primary business number was ported, it was not configured correctly. As a result, for nearly two weeks, callers received a message stating that our number was not assigned.

4

Feature Unbundling & Price Increases

medium add-on

Users report features being separated from existing plans and moved to higher tiers, resulting in higher bills than originally agreed. Prices may exceed initial quotes once fully onboarded.

bbb

I'm paying for so many features that we don't and will never need, and the bill is higher than what I had initially agreed to

5

Unclear and Repeated Billing Charges

high addon

Multiple customers report confusing billing practices, repeated charges after cancellation, and charges continuing after service termination. Customers have difficulty understanding what was billed, credited, or corrected.

trustpilot

During the first months, we were promised three free months of service, but that was not honored as expected. Some charges were later removed, but because of the repeated and confusing charges, it has still been difficult to clearly understand what was billed, credited, or corrected.

trustpilot

Weave has made communication with our patients so much easier... After porting our phone number to another provider and being informed that our account would be closed, we are continuing to be billed for services we are no longer using.

6

Early Cancellation Fees and Contract Lock-In

critical compliance

Weave locks customers into contracts with significant early cancellation fees. One practice reported a $1,600 credit was promised to cover an early cancellation fee from a prior provider but was never issued. Cancellation requires calling customer support with no online option.

trustpilot

Prior to the transfer, I was assured that a credit of $1,600 would be provided to cover the early cancellation fee incurred with our previous provider; however, this credit has not been issued.

trustpilot

There is no direct or clear way on how to cancel your subscription - you have to call CS and they will tell you that someone will call you back.

7

Paying for Dual Phone Services During Transition

medium migration

Customers report that Weave only ports the main phone number and fax but not all lines, resulting in having to pay both Weave and their original phone company simultaneously during the transition period.

trustpilot

They lie and tell you that they are porting all your telephone numbers but they only port your main telephone number and fax. So now you are paying Weave and your original phone company.

8

Integration Failures with EMR Systems

high integration

Weave promises EMR integration but customers report it either doesn't work as advertised or breaks after working for an extended period, requiring costly workarounds and support escalations.

trustpilot

Lied about integration of systems and took our money and said it was not their responsibility to verify systems

trustpilot

The medical history autofill into our digital forms (integrated with Open Dental) was functioning perfectly for over a year and a half, and then it simply stopped.

9

Hardware VoIP Phone Requirements

medium implementation

Weave requires VoIP hardware phones as part of the service, adding equipment costs and potential faxing workflow changes since documents must go through the app rather than directly from copiers.

trustpilot

You can't just go to your copier and fax documents without going through the app.

Example: True Cost for 25 Users

License (25 × $249 × 12) $74,700/yr
Implementation & Setup Fee +$500-$750 one-time
Contract Lock-In & Early Termination Fees +Varies by contract length
Onboarding and Phone Number Porting Issues +5-20% of license costs
Feature Unbundling & Price Increases +10-30% above quoted price
Unclear and Repeated Billing Charges +5-15% of license costs
Early Cancellation Fees and Contract Lock-In +$1,000-$5,000
Paying for Dual Phone Services During Transition +$100-$500/month
Integration Failures with EMR Systems +10-25% of license costs
Hardware VoIP Phone Requirements +$200-$1,000
Estimated Year 1 Total ~$126,990
That's roughly 1.7× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with Weave?

Beyond the license fee, budget for: Implementation & Setup Fee ($500-$750 one-time); Contract Lock-In & Early Termination Fees (Varies by contract length); Onboarding and Phone Number Porting Issues (5-20% of license costs); Feature Unbundling & Price Increases (10-30% above quoted price); Unclear and Repeated Billing Charges (5-15% of license costs); Early Cancellation Fees and Contract Lock-In ($1,000-$5,000); Paying for Dual Phone Services During Transition ($100-$500/month); Integration Failures with EMR Systems (10-25% of license costs); Hardware VoIP Phone Requirements ($200-$1,000). Total ownership typically runs 70% higher than the listed price.

02 Does Weave charge for implementation?

Weave implementation is not included in the license cost. Customers report costly disruptions during onboarding, including weeks without working phone lines, caller ID showing as spam, and incomplete phone number porting. These disruptions directly impact business revenue and require significant time to remediate. Estimated impact: 5-20% of license costs.

03 How much does Weave support cost?

Premium support pricing for Weave depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with Weave?

Overage and storage policies for Weave depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Weave?

Key add-on costs include: Feature Unbundling & Price Increases (10-30% above quoted price).

Check current Weave pricing

Prices and terms change; verify against the live pricing page.

See Weave Pricing