Price checkMonthly
Express$15/moX2 (8x8 Work)$24/moX4 (8x8 Work)$44/mo
See all 6 plans

All 8x8 Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

Express

  • Unlimited calling in US and Canada
  • Team messaging and SMS
  • Mobile and desktop apps
  • Voicemail with transcription
  • Auto-attendant
  • Basic analytics

X2 (8x8 Work)

  • Everything in Express
  • Unlimited video meetings (up to 500 participants)
  • Unlimited calling in 14 countries
  • Call recording
  • CRM integrations (Salesforce, HubSpot, Zendesk)
  • Advanced analytics

X4 (8x8 Work)

  • Everything in X2
  • Unlimited calling in 48 countries
  • Supervisor analytics and coaching
  • Call quality reporting
  • Multi-level auto-attendant
  • Hot desking

X6 (Contact Center Voice)

  • Everything in X4
  • Inbound and outbound voice contact center
  • Advanced IVR and call routing
  • Real-time and historical reporting
  • Supervisor dashboards
  • Quality management

X7 (Contact Center Voice+Digital)

  • Everything in X6
  • Omnichannel contact center (voice, email, chat)
  • Digital channel routing
  • Workforce management tools
  • AI-powered analytics
  • CRM screen pops

X8 (Contact Center Multichannel)

  • Everything in X7
  • Full multichannel contact center (voice, email, chat, SMS, social)
  • Speech analytics
  • Advanced quality management and call scoring
  • Custom call flows
  • Enterprise-grade reporting
See 8x8 Plans
Compare 8x8 with alternativesAdjust seats, lock a tier, add up to 2 more products side-by-side. Shareable URL.
Live calculator

What does 8x8 actually cost you?

Drag the slider. Pick a tier. Watch your projected spend update live.

Tier
Billing
Your projected cost$375per month · $15/seat × 25 seats
Year 1 license$4.5K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across 8x8's plans, annualized. Custom-priced tiers show a hatched bar.

Express$180/yr
X2 (8x8 Work)$288/yr
X4 (8x8 Work)$528/yr
X6 (Contact Center Voice)$1.0K/yr
X7 (Contact Center Voice+Digital)$1.3K/yr
X8 (Contact Center Multichannel)$1.7K/yr
Real-world benchmark

Buyers actually pay a median of $16K/yr for 8x8 contracts (Vendr deal flow, n=3). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
Medium confidence

8x8 costs $15 to $140 per month as of June 2026, with 6 plans available. Plans: Express at $15/month, X2 (8x8 Work) at $24/month, X4 (8x8 Work) at $44/month, X6 (Contact Center Voice) at $85/month, X7 (Contact Center Voice+Digital) at $110/month, and X8 (Contact Center Multichannel) at $140/month. The median contract is $16,462/year based on 3 verified purchases.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

8x8 offers 6 pricing tiers: Express, X2 (8x8 Work), X4 (8x8 Work), X6 (Contact Center Voice), X7 (Contact Center Voice+Digital), X8 (Contact Center Multichannel). Paid plans include Express at $15/user/month, X2 (8x8 Work) at $24/user/month, X4 (8x8 Work) at $44/user/month. The X2 (8x8 Work) plan is growing teams needing video meetings and multi-country calling.

Compared to other business phone / voip software, 8x8 is positioned at the mid-market price point.

  • Median contract: $16,462/yr from 3 purchases
    • 0 0
Last verified: | Sources: 1 pricing pages and reviews

How much does 8x8 cost?

8x8 pricing ranges from $15 to $140/month across 6 plans. Plans include Express at $15/month, X2 (8x8 Work) at $24/month, X4 (8x8 Work) at $44/month, X6 (Contact Center Voice) at $85/month, X7 (Contact Center Voice+Digital) at $110/month, X8 (Contact Center Multichannel) at $140/month.

8x8 Pricing Overview

8x8 has 6 pricing plans ranging from $15 to $140/month. The Express plan costs $15/month, best for small businesses needing basic voip phone service and messaging. The X2 (8x8 Work) plan costs $24/month, best for growing teams needing video meetings and multi-country calling. The X4 (8x8 Work) plan costs $44/month, best for businesses needing broader international calling and supervisor tools. The X6 (Contact Center Voice) plan costs $85/month, best for contact centers focused on voice interactions. The X7 (Contact Center Voice+Digital) plan costs $110/month, best for contact centers handling voice plus digital channels like chat and email. The X8 (Contact Center Multichannel) plan costs $140/month, best for large contact centers requiring full multichannel support and advanced analytics.

The median 8x8 customer pays $16,462/year based on 3 verified purchases.

This pricing was last verified in June 9, 2026 from 1 independent source.

See 8x8 Plans

8x8 costs $24–$140 per user/month as of 2026, billed annually. The 8x8 Work plans range from $24/user/month (X2) to $44/user/month (X4), while Contact Center plans run $85–$140/user/month. A lighter Express plan is also available at $15/user/month for basic VoIP needs.

8x8 is a unified communications and contact center platform combining VoIP calling, video meetings, team messaging, and omnichannel contact center capabilities. It serves businesses from small teams to large enterprises, with international calling included in 14–48 countries depending on the plan.

Pricing shown reflects annual billing rates. Month-to-month rates are higher. 8x8 no longer publishes pricing directly on its website and requires a quote for new purchases, though third-party data sources consistently report the figures above as the current list prices.

How 8x8 Pricing Compares

Compare 8x8 pricing against top alternatives in Business Phone / VoIP.

Dialpad $15-$25/user/mo Compare → Nextiva $15.0-$75.0/user/mo Compare → Ooma Office $19.95-$29.95/user/mo Compare →

Compare 8x8 vs Alternatives

Before committing to 8x8, compare pricing with these 3 alternatives in the same category.

VSDialpad
From $15/user/mo

Small businesses and teams needing basic VoIP service with messaging and workspace integrations without AI features

Full comparison
VSNextiva
From $15.0/user/mo

Small to medium businesses needing reliable VoIP service with video conferencing and essential phone features

Full comparison
VSOoma Office
From $19.95/user/mo

Small businesses and startups needing reliable VoIP service with essential features at an affordable price point

Full comparison

All 8x8 alternatives & migration guides

What Companies Actually Pay for 8x8

The median 8x8 buyer pays $16,462/year based on 3 verified purchase transactions.

What companies actually pay $16,462/yr Median across 3 purchases
0
Review scores
Top pricing complaints
Forced migration from affordable Meet Pro to expensive X Series plansX Series plans too expensive for small users and individualsPricing geared heavily toward large-scale enterprise
Source: Vendr buyer database — median calculated from 3 real purchase transactions. Savings figure reflects negotiated discounts reported by buyers.

How 8x8 Pricing Compares

Software Starting Price Top Price
8x8 $15/month $140/month
CallHippo Free $45/user/month
Dialpad $15/month $25/month
KrispCall $15/user/month $40/user/month
Ooma Office $19.95/month $29.95/month
Nextiva $18.95/month $75/month

Detailed pricing comparisons:

Browse all Business Phone / VoIP pricing →

Intelligence sourced from 1 independent sources
Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 9 source citations total.

8x8 Contract Terms

8x8 contracts do not auto-renew. Changes require advance notice. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal No
Mid-Term Downgrade Not allowed
Price Escalation Price increases observed year-over-year. Vendr reports 5% uplift proposed for 12-month renewals, with price for X2 license having risen from previous year.
Based on 2 verified sources

How to Negotiate 8x8 Pricing

8x8 contracts are negotiable. These 6 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 6 tactics
Leverage supplier transition high success

When migrating from another VoIP provider, request free months of service to offset transition costs. 8x8's standard offer is 1 month free per year of contract term.

vendr
Negotiate license discounts medium success

Request percentage discounts on X Series licenses. One buyer secured a 10% discount on X Series licenses during new purchase negotiations.

vendr
Bundle additional services for concessions medium success

When adding products like SecurePay or Interact to your agreement, negotiate for free months of service. One buyer received 2 months free when expanding services.

vendr
Show underutilization data medium success

Use usage reports to highlight areas of underutilization and justify lower pricing or descoping. One buyer secured flat pricing by leveraging these insights.

vendr
Counter annual uplift with flat renewal medium success

When 8x8 proposes annual price increases (typically 5%), counter with request for flat pricing. Leverage growth and economies of scale as justification.

vendr
Request bonus months medium success

Negotiate 13 months of service for the price of 12, effectively providing one free month without reducing list prices.

vendr
High success Medium Low / difficult

Full negotiation guide →

8x8 Pricing FAQ

01 How much does 8x8 cost?

8x8 plans range from $15/user/month (Express) to $140/user/month (X8 Contact Center), billed annually. The main business communication plans start at $24/user/month (X2) and go to $44/user/month (X4). Contact center plans cost $85–$140/user/month.

02 What is the cheapest 8x8 plan?

The cheapest 8x8 plan is Express at $15/user/month, which covers basic VoIP calling, team messaging, and voicemail. For teams that need video meetings and international calling, the entry point is X2 at $24/user/month.

03 Does 8x8 have a free plan?

No. 8x8 does not offer a free plan. The lowest-cost paid option is Express at $15/user/month.

04 How does 8x8 pricing compare to competitors?

8x8's X2 plan at $24/user/month is in a similar range to RingCentral Core and Zoom Phone. Its Contact Center plans ($85–$140/user/month) are positioned for mid-market and enterprise buyers. Smaller businesses often find alternatives like Nextiva or Dialpad more affordable for basic needs.

05 Is 8x8 pricing negotiable?

Yes. Buyers frequently negotiate discounts, free implementation months, and flat renewals — especially for multi-year terms or larger seat counts. Demonstrating underutilization during renewal discussions tends to produce better outcomes.

06 Does 8x8 publish its pricing publicly?

As of late 2023, 8x8 removed public pricing from its website and now requires a quote for all plans. The prices listed here reflect third-party data consistently reported across multiple sources and represent annual billing rates.

Is this pricing incorrect? — we'll verify and update it.