Mojo Helpdesk vs Freshdesk (2026): $14 vs $0 — Which Wins?
Compare / Mojo Helpdesk vs Freshdesk
Shortlist
Team size
25 seats

Mojo Helpdesk vs Freshdesk

Help Desk/Support pricing comparison · 2026

Mojo Helpdesk pricing ranges from $14–$34/agent/month, while Freshdesk ranges from $0–$89/agent/month. Mojo Helpdesk is typically 35% more affordable, though your actual cost depends on tier and team size.

Visit
See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Mojo pricing
Free plan limits → Discount programs →
Visit Freshdesk pricing
Free plan limits → Discount programs →
Compare
2 products · Help Desk/Support
Side-by-side · live
Mojo Helpdesk
Mojo Helpdesk targets SMB IT, education, and healthcare teams that want predictable per-ag
verified 3d ago
$324 $7.2K
View pricing →
Freshdesk
Freshdesk is a cloud-based customer support software from Freshworks, serving over 60,000
verified 27d ago
$324 $7.2K
View pricing →
Verdict · list-price math · year 1
Mojo saves $9.3K vs Freshdesk · 25 seats
Cheapest $7.2K
Spread 56%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Business
$7.2K/yr
year 1 license · $24/seat
Pro
$17K/yr
year 1 license · $55/seat
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$324/yr
Vendr · n=74
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources No structured sources
Last verified 3d ago
Confidence Limited confidence
Sources 16 sourced facts
10 hidden-cost · 3 contract · Vendr median · 2 review platforms
Last verified 3w ago
Confidence High confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
No hidden costs documented
5 documented
  • Seat Management Charges
    $19-$89/seat/month
    3 sources
  • 60-Day Cancellation Window
    2 months of subscription costs
    2 sources
  • Additional Integration Costs
    15-30% of base license costs
    2 sources
  • Tier Upgrade for Essential Features
    $36-$70/agent/month
    2 sources
  • Mid-Contract Price Increases
    20-30% price increase
    1 source
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
No public ratings yet
TrustRadius
8.4/5 (637)
Trustpilot
1.6/5 (18)
Best for
Small teams starting out
Watch out
Poor customer support with slow response times and off-topic replies
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Mojo pricing
Free plan limits → Discount programs →
Visit Freshdesk pricing
Free plan limits → Discount programs →
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Help Desk/Support

Mojo Helpdesk

$14–$34
/agent/month
3 plans
Full pricing breakdown →
VS
Help Desk/Support

Freshdesk

$0–$89
/agent/month
4 plans · Free tier
Full pricing breakdown →

Plan-by-Plan Pricing

Plan Mojo Helpdesk Freshdesk
Team $14 /agent/month Free /month
Business $24 /agent/month $19 /agent/month
Enterprise $34 /agent/month $55 /agent/month
Enterprise — $89 /agent/month

Continue researching

Mojo Helpdesk

Freshdesk

Related Comparisons