Microsoft Teams vs Webex Pricing (2026)

Microsoft Teams vs Webex

Communication pricing comparison · 2026

Microsoft Teams pricing ranges from $0–$22/user/month, while Webex ranges from $0–$27/user/month. Microsoft Teams is typically 71% more affordable, though your actual cost depends on tier and team size.

Communication

Microsoft Teams

$0–$22
/user/month
6 plans · Free tier
Full pricing breakdown →
VS
Communication

Webex

$0–$27
/user/month
4 plans · Free tier
Full pricing breakdown →

Microsoft Teams and Webex both operate in the communication category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Microsoft Teams Webex
Microsoft Teams (Free) Free /user/month Free /user/month
Microsoft Teams Essentials $4 /user/month $14.50 /user/month
Microsoft 365 Business Basic $6 /user/month $27 /user/month
Microsoft 365 Business Standard $12.50 /user/month Custom
Microsoft 365 Business Premium $22 /user/month
Microsoft Teams Enterprise (E3/E5) Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Microsoft Teams

3 scenarios
$40/month ($480/year)
10-Person Startup
$300/month ($3,600/year)
50-Person Business
$2,100/month ($25,200/year)
100-Person Company with Phone
$6 Basic + $15 Phone per user

Webex

6 scenarios
$240/month ($2,880/year)
20-Person Startup
20 users x $12/user/month
$1,125/month ($13,500/year)
50-Person Company
50 users x $22.50/user/month
$2,319/month ($27,825/year)
100-Person Mid-Size Company
Suite $22.50/user + Webinars $68.75
See all 6 scenarios →

Market Intelligence

Microsoft Teams

Median annual cost
$399
Based on
344 deals

Webex

Median annual cost
$6,600
0
Based on
15 deals

What Users Say

Microsoft Teams

Trustpilot
1.5/5 (25)
Top complaints
  • Billing and account access issues - unable to resolve charges or login problems
  • Poor customer support - difficult to reach human agents, AI chat unhelpful
  • Subscription complexity - hard to cancel or manage subscriptions

Webex

Trustpilot
1.05/5 (22)
Top complaints
  • Poor customer service and support responsiveness
  • Extremely difficult to cancel subscriptions
  • Service reliability issues after TextLocal acquisition