Slack vs Webex Pricing (2026)

Slack vs Webex

Communication pricing comparison · 2026

Slack pricing ranges from $0–$18/user/month, while Webex ranges from $0–$27/user/month. Slack is typically 65% more affordable, though your actual cost depends on tier and team size.

Communication

Slack

$0–$18
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
Communication

Webex

$0–$27
/user/month
4 plans · Free tier
Full pricing breakdown →

Slack and Webex both operate in the communication category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Slack Webex
Free Free /user/month Free /user/month
Pro $8.75 /user/month $14.50 /user/month
Business+ $18 /user/month $27 /user/month
Enterprise Grid Custom Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Slack

6 scenarios
$1,550 Year 1 ($1,050 licenses + $500 onboarding)
Small Team (10 users, Pro)
$14,000 Year 1 ($10,800 licenses + $2,000 onboarding + $1,200 integrations)
Mid-Market (50 users, Business+)
$52,000 Year 1 ($43,200 licenses + $5,000 implementation + $3,800 training)
Enterprise (200 users, Business+)
See all 6 scenarios →

Webex

6 scenarios
$240/month ($2,880/year)
20-Person Startup
20 users x $12/user/month
$1,125/month ($13,500/year)
50-Person Company
50 users x $22.50/user/month
$2,319/month ($27,825/year)
100-Person Mid-Size Company
Suite $22.50/user + Webinars $68.75
See all 6 scenarios →

Market Intelligence

Slack

Median annual cost
$4,200
Average negotiated discount
14%
Based on
150 deals

Webex

Median annual cost
$6,600
0
Based on
15 deals

What Users Say

Slack

Trustpilot
2.3/5 (24)
Top complaints
  • Expensive pricing for growing teams
  • Poor customer support responsiveness
  • Notification overload and distraction

Webex

Trustpilot
1.05/5 (22)
Top complaints
  • Poor customer service and support responsiveness
  • Extremely difficult to cancel subscriptions
  • Service reliability issues after TextLocal acquisition

Contract Terms

Term Slack Webex
Auto-renewal Yes Yes
Cancellation Difficult to cancel - no clear cancellation window documented
Minimum commitment