HubSpot CRM vs SugarCRM Pricing (2026)

HubSpot CRM vs SugarCRM

CRM pricing comparison · 2026

HubSpot CRM pricing ranges from $0–$150/user/month, while SugarCRM ranges from $19–$160/user/month. HubSpot CRM is typically 24% more affordable, though your actual cost depends on tier and team size.

CRM

HubSpot CRM

$0–$150
/user/month
4 plans · Free tier
Full pricing breakdown →
VS
CRM

SugarCRM

$19–$160
/user/month
5 plans
Full pricing breakdown →

HubSpot CRM and SugarCRM both operate in the crm category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan HubSpot CRM SugarCRM
Free Free /user/month $19 /
Starter $20 /seat/month $79 /
Professional $100 /seat/month $115 /
Enterprise $150 /seat/month $115 /
Enterprise+ $160 /

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

HubSpot CRM

6 scenarios
$10,500 Year 1 ($6,000 licenses + $1,500 onboarding + $3,000 integrations)
Small Team (5 users, Professional)
$54,300 Year 1 ($30,000 Sales Hub + $10,800 Marketing Hub + $1,500 onboarding + $12,000 implementation)
Mid-Market (25 users, Professional)
$121,500 Year 1 ($90,000 Sales Hub + $18,000 Marketing Hub + $3,500 onboarding + $10,000 implementation)
Enterprise (50 users, Enterprise)
See all 6 scenarios →

SugarCRM

8 scenarios
$95/month ($19 x 5 users, billed annually)
Small Sales Team (5 users)
$885/month ($59 x 15 users, billed annually)
Growing Company (15 users)
$2,125/month ($85 x 25 users, billed annually)
Established Sales Team (25 users)
See all 8 scenarios →

Market Intelligence

HubSpot CRM

Median annual cost
$26,275
Average negotiated discount
18%
Based on
804 deals

SugarCRM

Median annual cost
$2,750
Based on
4 deals

What Users Say

HubSpot CRM

G2
4.4/5 (12,400)
Trustpilot
1.8/5 (1,040)
Top complaints
  • Feature paywalls and expensive tier pricing
  • Restrictive annual contracts with no flexibility
  • Email deliverability issues and spam problems

SugarCRM

Trustpilot
2.1/5 (13)
Top complaints
  • Buggy and complicated interface
  • Poor support responsiveness
  • Slow performance and system downtime

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

HubSpot CRM 6 hidden costs

high
Tiered Feature Paywalls and Rapid Price Escalation $3,000-$10,000+ annually in forced upgrades
medium
Mandatory Onboarding and Implementation Fees $5,000-$15,000 in implementation costs
high
Email Deliverability and Technical Issues 5-10% of license costs
critical
Restrictive Annual Contract Terms $3,000-$50,000 depending on plan
critical
Free Tier Data Lockout $240-$1,800 annual forced upgrade cost
See all HubSpot CRM hidden costs →

SugarCRM 7 hidden costs

high
Third-Party Implementation Partners Required 15-30% of license costs
medium
Marketing Automation Addon Priced Separately Variable per contact volume
high
Prolonged Implementation Timelines 10-25% of license costs
medium
Poor Support Responsiveness 5-10% of license costs
medium
Data Export Complexity $5,000-$15,000
See all SugarCRM hidden costs →

Contract Terms

Term HubSpot CRM SugarCRM
Auto-renewal Yes
Cancellation Must provide notice before annual renewal; difficult to cancel mid-contract
Minimum commitment 1 year Annual billing required
Can downgrade No