Front vs Pylon
Help Desk pricing comparison · 2026
Front pricing ranges from $33–$138/user/month, while Pylon ranges from $59–$139/seat/month. Both products are similarly priced at comparable tiers.
VS
Front and Pylon both operate in the help desk category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Front | Pylon |
|---|---|---|
| Starter | $33 /user/month | $70 /seat/month |
| Professional | $86 /user/month | $118 /seat/month |
| Enterprise | $138 /user/month | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Front
3 scenarios$125/month (Starter plan, annual billing)
Small Support Team
$1,275/month (Professional + AI Copilot add-ons)
Growing Business
$5,250/month (Enterprise with included AI features)
Enterprise Support Center
Pylon
5 scenarios$2,124/year ($177/month)
Small B2B Team on Starter
$5,340/year ($445/month base)
Growing Team on Professional
$16,680/year ($1,390/month base)
Enterprise Team
Market Intelligence
Front
- Median annual cost
- $497
- Based on
- 327 deals
Pylon
- Median annual cost
- $100,800 0 0