Front Hidden Costs 2026
What they don't show you on the pricing page
Front costs $33 to $138 per user/month as of June 2026, with 3 plans available. Plans: Starter at $33/user/month, Professional at $86/user/month, and Enterprise at $138/user/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.
Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.
- Free tier: No free tier available
Front offers 3 pricing tiers: Starter, Professional, Enterprise. Paid plans include Starter at $33/user/month, Professional at $86/user/month, Enterprise at $138/user/month. The Professional plan is growing teams needing advanced automation.
Front true cost runs -100% above the listed $33-$138/user/month price as of June 2026. For a 25-person team, expect ~$78 in year-one costs vs the $25,800 base license. Key hidden costs: ai copilot add-on: $20/user/month for response drafting, smart qa add-on: $20/user/month for agent performance insights, smart csat add-on: $10/user/month for satisfaction analytics. Verified from 5 sources by CostBench.
Example: True Cost for 25 Users
| License (25 × $86 × 12) | $25,800/yr |
| Implementation (one-time) | +$15,000–$50,000 |
| Premium Support (20%) | +$5,160/yr |
| Training (25 × $500) | +$12,500 |
| Admin (part-time) | +$15,000–$25,000/yr |
| Estimated Year 1 Total | ~$78 |