Front vs Intercom
Help Desk pricing comparison · 2026
Front pricing ranges from $33–$138/user/month, while Intercom ranges from $29–$132/month. Both products are similarly priced at comparable tiers.
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Front and Intercom both operate in the help desk category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Front | Intercom |
|---|---|---|
| Starter | $33 /user/month | $29 /user/month |
| Professional | $86 /user/month | $85 /user/month |
| Enterprise | $138 /user/month | $132 /user/month |
| Fin AI Agent (Standalone) | — | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Front
3 scenarios$125/month (Starter plan, annual billing)
Small Support Team
$1,275/month (Professional + AI Copilot add-ons)
Growing Business
$5,250/month (Enterprise with included AI features)
Enterprise Support Center
Intercom
9 scenarios$39/month
Starter Setup
$99/month
Growing Business
Custom pricing — typically negotiated annually, contact sales for quote
Enterprise (100+ users)
Market Intelligence
Front
- Median annual cost
- $497
- Based on
- 327 deals
Intercom
- Median annual cost
- $1,020
- Average negotiated discount
- 25% 0