Botpress vs Chatbase Pricing (2026)
Compare / Botpress vs Chatbase
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Team size
25 seats

Botpress vs Chatbase

AI Chatbot Platforms pricing comparison · 2026

Botpress has a free plan, then $189–$939/mo, while Chatbase has a free plan, then $32–$400/mo. Chatbase is typically 79% more affordable, though your actual cost depends on tier and team size.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Compare
2 products · AI Chatbot Platforms
Side-by-side · live
Botpress
As of October 11, 2026, Botpress costs $0 on Free (100 conversations), $150/month for Plus
verified 10d ago
$300 $11K
View pricing →
Chatbase
As of October 11, 2026, Chatbase costs $0 on Free, $40/month for Hobby, $150/month for Sta
verified 4d ago
$300 $11K
View pricing →
Annual license estimate
Chatbase costs $9.5K less than Botpress · 25 seats where applicable
Cheapest $1.8K
Spread 84%
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Team
$11K/yr
year 1 license · flat plan price
Standard
$1.8K/yr
year 1 license · flat plan price
What buyers actually pay
median, annual
Vendr deal-flow data. The real benchmark, not list price.
No Vendr data
—
Not in Vendr's deal flow
Median annual
$300/yr
Vendr · n=4 · limited data
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 6 sourced facts
4 hidden-cost · 1 contract · 1 review platform
Last verified 1w ago
Confidence High confidence
Sources 13 sourced facts
8 hidden-cost · 2 contract · Vendr median · 2 review platforms
Last verified 4d ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
2 documented
  • Automatic AI credit grants and conversation packs
    10-30% of license costs
    2 sources
  • Implementation and setup complexity
    5-15% of license costs
    2 sources
4 documented
  • Billing Continues After Cancellation Request
    $40-$500
    2 sources
  • Webhook Integrations Count Against Plan Limit
    15-30% of license costs
    1 source
  • Feature Removal and Forced Plan Upgrades for Long-Term Customers
    100-200% of license costs
    3 sources
  • No Refunds Policy Not Clearly Disclosed Pre-Purchase
    $40-$500
    2 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Botpress
Chatbase
Auto-renewal
Yes
Yes
Cancellation
30 days prior to the renewal date for Enterprise plans; annual billing locks in for a year.
Must cancel manually through Workspace Settings > Plans before renewal date; emailing support does not stop billing
Commitment
—
✓ Monthly or annual
Price escalation
—
Long-term users report usage costs tripling and features being removed from existing plans; prices and terms changed unilaterally without equivalent feature additions
Can downgrade
—
—
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8out of 5 (1)
Best for
Hobbyists and solo builders testing an AI agent at zero cost
Trustpilot
1.9out of 5 (25)
G2
4.8out of 5 (45)
Best for
Individuals and small businesses deploying a single AI chatbot with moderate traffic
Watch out
Billing continues after cancellation requests sent via email
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
AI Chatbot Platforms

Botpress

Free plan; paid $189–$939
/mo
4 plans · Free tier
Full pricing breakdown →
VS
AI Chatbot Platforms

Chatbase

Free plan; paid $32–$400
/mo
6 plans
Full pricing breakdown →

Botpress and Chatbase both operate in the ai chatbot platforms category. This page compares their list pricing.

Plan-by-Plan Pricing

Plan Botpress Chatbase
Free Free /month $40 /month
Plus $189 /month $150 /month
Team $939 /month Custom
Enterprise Custom $500 /month
Business — Custom
Enterprise — Custom

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Botpress

2 scenarios
$0/month
Small Business Website Chatbot (Low Volume)
Free includes 100 conversations (hard cap, no top-ups or overages), 3 seats, 3 AI agents and included AI usage. Once the bot needs more than 100 conversations it must move to Plus at $150/month billed annually ($189 month-to-month).
$410/month
Growing Startup with Customer Support Bot
billed annually ($150 + $260) or $449/month month-to-month ($189 + $260) -- Plus includes 250 conversations, so the extra 350 round up to 4 packs of 100 at $65 = $260. $25 of AI usage is included; AI spend beyond that is auto-topped-up in $10 grants at cost. Team ($750/month) would cost more at this volume.

Chatbase

5 scenarios
About $80/month -- ~1,500 GPT-6 Luna responses (1 credit each) need 1,500 credits; Hobby includes 700, so the other ~800 come from auto-recharge at $40 per 1,000 (one $40 block, with ~200 non-expiring credits left over). Annual billing cuts the base to $32/month ($384/year vs $480), or about $72/month all-in.
Small Business FAQ Bot (Low Volume)
Standard has a $150/month base. 6,000 monthly conversations at 2 credits use 12,000 credits, which exceeds the plan's included credits, so extra credits are billed on top of the base. Pro ($500/month) includes more credits and leaves headroom. Switching to GPT-6 Luna (1 credit) cuts usage to 6,000 credits and reduces the extra-credit charges on Standard.
Growing Business with Multi-Channel Support
The Pro base is $500/month, or $400/month with annual billing. Branding removal and any extra agents are added on top of the base. ~500 conversations/day is ~15,000 responses/month: on 1-credit models this fits Pro's included credits, but with half on 2-credit models usage rises to ~22,500 credits, and the extra credits are billed in addition.
Agency Managing Multiple Client Chatbots
See all 5 scenarios →

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Botpress 2 hidden costs

medium
Automatic AI credit grants and conversation packs 10-30% of license costs
low
Implementation and setup complexity 5-15% of license costs
See all Botpress hidden costs →

Chatbase 4 hidden costs

critical
Billing Continues After Cancellation Request $40-$500
medium
Webhook Integrations Count Against Plan Limit 15-30% of license costs
high
Feature Removal and Forced Plan Upgrades for Long-Term Customers 100-200% of license costs
medium
No Refunds Policy Not Clearly Disclosed Pre-Purchase $40-$500
See all Chatbase hidden costs →

Contract Terms

Term Botpress Chatbase
Auto-renewal Yes Yes
Cancellation 30 days prior to the renewal date for Enterprise plans; annual billing locks in for a year. Must cancel manually through Workspace Settings > Plans before renewal date; emailing support does not stop billing
Minimum commitment — Monthly or annual
Price escalation — Long-term users report usage costs tripling and features being removed from existing plans; prices and terms changed unilaterally without equivalent feature additions

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