Kore.ai vs Yellow.ai
AI Chatbot Platforms pricing comparison · 2026
Kore.ai pricing ranges from $50–$25000/month, while Yellow.ai ranges from $0–$5000/month. Kore.ai is typically 90% more affordable, though your actual cost depends on tier and team size.
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Kore.ai and Yellow.ai both operate in the ai chatbot platforms category. This page compares their list pricing.
Plan-by-Plan Pricing
| Plan | Kore.ai | Yellow.ai |
|---|---|---|
| Essential | $60 /month | Free / |
| Advanced | $180 /month | Custom |
| Enterprise | Free | Custom |
Cost at Scale
Total cost of ownership — licenses, implementation, and hidden costs included.
Kore.ai
3 scenarios$50/month (annual billing)
Small Team with Basic Virtual Assistant (Essential)
Essential plan includes basic session allocation sufficient for ~3,000 monthly conversations under 15 minutes each. At 100 daily conversations averaging 10 minutes, all interactions fit within single sessions. Annual billing saves 17% compared to $60/month monthly pricing. Total annual cost: $600.
$150/month
Mid-Market with Multi-Channel Virtual Assistants (Advanced)
base (annual) + session overages ~$100-300/month = ~$250-450/month -- Advanced plan includes higher session allocation, but 20% of conversations exceeding 15 minutes creates extra session charges. Multi-channel deployment and advanced analytics justify the upgrade from Essential. Annual cost: $3,000-5,400.
$300,000/year
Enterprise with Contact Center AI and Deep Integration
platform + ~$75,000 implementation + ~$50,000/year agent seats = ~$425,000/year total -- Enterprise contract includes unlimited automation sessions, all channels, SSO, SLAs, and dedicated CSM. Contact Center AI at ~$80-100/agent seat/month for 50 agents adds ~$48,000-60,000/year. Professional services for Salesforce and ServiceNow integration run ~$75,000 one-time.
Yellow.ai
3 scenarios$0/month
Small Business Getting Started (Freemium)
The Freemium plan covers 100 MTUs and 500 tickets across 2 channels at no cost. WhatsApp conversations within Meta's 1,000 free monthly conversations are also free. This is sufficient for initial testing and low-volume use cases, but scaling beyond 100 MTUs requires upgrading to a paid plan.
$450/month
Mid-Market Company with Multi-Channel Support
base (10 users x $45) + ~$200/month WhatsApp fees + MTU usage charges = ~$800-1,200/month -- Professional plan provides advanced NLP, omnichannel deployment, and custom dashboards. WhatsApp conversation fees vary by country (e.g., $0.03-0.08 per business-initiated conversation). Annual billing reduces per-user cost to ~$36/month.
$75,000
Enterprise with Global Multilingual Deployment
150,000/year enterprise contract + ~$20,000-50,000 implementation + ~$3,000-5,000/month channel fees = ~$130,000-260,000/year total -- Enterprise plan includes unlimited bots, all channels, 135+ languages, SSO, SLAs, and dedicated CSM. Implementation includes integration development, training data preparation, and multilingual bot configuration.