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SimpleTexting costs $39 to $909 per month as of July 2026, with 9 plans available. Plans: 500 Credits at $39/month, 1,000 Credits at $59/month, 2,000 Credits at $89/month, 3,000 Credits at $119/month, 7,500 Credits at $239/month, 15,000 Credits at $409/month, 25,000 Credits at $559/month, and 50,000 Credits at $909/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

SimpleTexting offers 9 pricing tiers: 500 Credits, 1,000 Credits, 2,000 Credits, 3,000 Credits, 7,500 Credits, 15,000 Credits, 25,000 Credits, 50,000 Credits, Custom. Paid plans include 500 Credits at $39/month, 1,000 Credits at $59/month, 2,000 Credits at $89/month. The 1,000 Credits plan is growing businesses with moderate texting volume.

Last verified: | Sources: 3 pricing pages and reviews
−98% above list price
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SimpleTexting true cost runs -98% above the listed $39-$909/month price as of July 2026. For a 25-person team, expect ~$1,434 in year-one costs vs the $71,700 base license. Key hidden costs: compliance setup and 10dlc registration complexity, carrier surcharges on outbound messages, service suspension risk for compliance violations. Verified from 3 sources by CostBench.

Hidden Costs Breakdown

1

Compliance Setup and 10DLC Registration Complexity

high compliance

SMS senders must register their brand and campaigns under A2P 10DLC regulations with carriers. This process requires business legitimacy documentation (EIN, privacy policy, sample messages) and may result in account denial if requirements aren't met upfront. One user was denied after 4 days and charged for a service never rendered because they lacked a business website.

trustpilot

SimpleText did not disclose that having a business website was a mandatory requirement for approval or continued use of your monthly service... It took four (4) days for SimpleText to deny our account, during which time the subscription fee was charged.

reddit

You have to: 1. Pick a campaign service provider base on the feature capacity you are looking for, beyond just sending texts. 2. Go through a brand registration process where you not only provide your campaign use cases and sample messages campaigns, but also submit business legitimacy.

2

Carrier Surcharges on Outbound Messages

official

Carrier fees vary by carrier and message type, typically $0.003-$0.015 per message.

3

Service Suspension Risk for Compliance Violations

official

Accounts violating TCPA or carrier guidelines may face temporary service suspension.

4

Overage Charges for Exceeding Credit Limits

critical overage

SimpleTexting allows users to exceed their monthly credit allotment and bills for overages, sometimes without clear real-time warnings. One user reported being billed $2,900 total on a plan they thought was $29/month after overages accumulated unnoticed for a year.

trustpilot

Completely unethical business practices. They sign you up for a certain amount and allow you to go over. I had this working in my business, and my receptionist was sending the texts. I had no idea we had exceeded our allotted number of texts. They didn't bill me for a year for the overages, and I ended up paying $2900 FOR A $29/month plan.

trustpilot

I was extremely surprised to see my bank account being debited TWICE a month, even when a month I didn't use it, I was being charged some kind of usage fee. The plan I was on was the $49 a month plan but for one month I was charged a total of $80+ (due to fees and add-ons)

5

Account Suspension Without Refund for Unused Credits

high compliance

Users have had accounts suspended for compliance violations or eligibility issues and been denied refunds for unused prepaid credits. One user reported losing over 1,500 credits with no refund after service suspension.

trustpilot

They cut our service due to high opt out rates, never gave us a warning that we needed to have a lower number. And once they suspended their service we still had more than 1.5K in credits that we already paid. They denied a refund.

trustpilot

For a service that cost us over $10,000 a year, you would expect a reasonable amount of service, especially where their own company set us up for failure in the beginning.

6

Unexpected Price Increases Under Threat of Cancellation

high addon

Existing customers have reported being forced into higher-priced plans for the same service with little warning or explanation, and under threat of immediate account cancellation.

trustpilot

We used their service for years and they suddenly tried forcing us into paying significantly more for the exact same service under threat of immediate cancellation. They offered no support or details & dealing with their sales team was horrendous.

7

Non-Refundable Prepaid Annual Plans

medium migration

Users who cancel early after paying for annual plans report partial or no refunds, even within short windows. One customer canceled 21 minutes after signup but was told they were outside the cancellation window 29 days later, losing 36.58% of their payment.

trustpilot

Our company signed up and gave a CC for the year's subscription... we cancelled 21 minutes later and received an email confirmation to prove it... 29 days later we still didn't see the refund. Emailed them and they said we cancelled outside of the 30 day cancellation period... They are keeping 36.58% of our money!

trustpilot

their 30-day money back guarantee if you don't like the APP is bluff they are horrible! once you request the refund they tell you that you have to meet certain criteria.

8

Number Type Migrations and Marketing Material Costs

medium migration

SimpleTexting has forced migrations between number types (short code → local number → toll-free number) with little notice, rendering existing marketing materials (business cards, flyers, banners) obsolete. These compliance-driven migrations are outside the platform cost but represent real business expense.

trustpilot

I was issued a short code and put it on my marketing materials (business cards, flyers, post cards, magnets, banners). Shortly after that I was informed I could no longer use a short code and would get a local number. Yep, all that money for marketing materials was flushed down the drain... After getting the local number, there was soon another change, I would now have to get a toll free number

Example: True Cost for 25 Users

License (25 × $239 × 12) $71,700/yr
Compliance Setup and 10DLC Registration Complexity +5-15% of license costs
Carrier Surcharges on Outbound Messages +$0.003-$0.015 per SMS depending on carrier
Service Suspension Risk for Compliance Violations +Operational disruption + $15-$50 re-registration
Overage Charges for Exceeding Credit Limits +10-100% of license costs
Account Suspension Without Refund for Unused Credits +5-100% of license costs
Unexpected Price Increases Under Threat of Cancellation +20-100% of license costs
Non-Refundable Prepaid Annual Plans +20-40% of license costs
Number Type Migrations and Marketing Material Costs +$500-$5,000
Estimated Year 1 Total ~$1,434
That's roughly 0.0× the advertised license price.

Frequently Asked Questions

01 What hidden costs should I budget for with SimpleTexting?

Beyond the license fee, budget for: Compliance Setup and 10DLC Registration Complexity (5-15% of license costs); Carrier Surcharges on Outbound Messages ($0.003-$0.015 per SMS depending on carrier); Service Suspension Risk for Compliance Violations (Operational disruption + $15-$50 re-registration); Overage Charges for Exceeding Credit Limits (10-100% of license costs); Account Suspension Without Refund for Unused Credits (5-100% of license costs); Unexpected Price Increases Under Threat of Cancellation (20-100% of license costs); Non-Refundable Prepaid Annual Plans (20-40% of license costs); Number Type Migrations and Marketing Material Costs ($500-$5,000). Total ownership typically runs -98% higher than the listed price.

02 Does SimpleTexting charge for implementation?

Implementation costs for SimpleTexting vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does SimpleTexting support cost?

Premium support pricing for SimpleTexting depends on your tier and contract terms. See the sourced cost breakdown above for any verified figures we have.

04 Are there overage or storage costs with SimpleTexting?

SimpleTexting allows users to exceed their monthly credit allotment and bills for overages, sometimes without clear real-time warnings. One user reported being billed $2,900 total on a plan they thought was $29/month after overages accumulated unnoticed for a year. Estimated impact: 10-100% of license costs.

05 What add-ons cost extra with SimpleTexting?

Add-on pricing for SimpleTexting varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

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Check current SimpleTexting pricing

Prices and terms change; verify against the live pricing page.

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