Quick Answer
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Reply.io costs $89 to $500 per user/month as of November 2026, with 3 plans available. Plans: Multichannel at $89/user/month (billed annually), Email Volume at $159/month, and Hire Jason AI SDR at $500/month. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Reply.io offers 3 pricing tiers: Multichannel, Email Volume, Hire Jason AI SDR. Paid plans include Multichannel at $89/user/month (billed annually), Email Volume at $159/month, Hire Jason AI SDR at $500/month. The Email Volume plan is solo reps and small teams focused on email-only outreach.

Last verified: | Sources: 1 pricing pages and reviews
Know Before You Buy — Explore Reply.io

Reply.io lists $89-$500/user/month, but hidden costs like implementation and support add to the total as of November 2026. Key hidden costs: mailtoaster email warm-up not included — sold separately, base plan contact/email sending limit (50/month), multichannel features locked behind paid plan — no free trial. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Mailtoaster Email Warm-Up Not Included — Sold Separately

high addon

Reply.io does not include email domain or inbox warm-up in any plan. Users must subscribe to Mailtoaster—a separate service owned by the same founder, Oleg Campbell—at approximately $29/month. Without warm-up, cold email deliverability is severely impacted, making this a near-mandatory add-on for anyone doing cold outreach.

trustpilot · 2024-05-05

Reply.io don't warm up your domains or emails. You have to sign up to a different service called Mailtoaster - a separate company guess what? Yup, it's owned by the same person - Oleg Campbell. So why couldn't they just combine the MailToster service into what you get at Reply.io? Because they charge another $29 on top of the already quite high fees charged at Reply.io to squeeze more money out.

trustpilot · 2024-05-05

Discovered during the trial that Reply.io don't warm up your domains or emails. You have to sign up to a different service called Mailtoaster - a separate company guess what? Yup, it's owned by the same person - Oleg Campbell. So why couldn't they just combine the MailToster service into what you get at Reply.io? Because they charge another $29 on top of the already quite high fees charged at Reply.io to squeeze more money out.

2

Base Plan Contact/Email Sending Limit (50/month)

critical overage

At least one user reports the base paid plan includes only 50 contacts or emails per month — wholly insufficient for any meaningful outreach campaign. Additional contacts cost extra, making the platform effectively unusable at the advertised entry price without purchasing add-on contact volume.

trustpilot · 2025-10-07

The plan only included 50 contacts/emails per month, which is completely inadequate for any serious prospecting and far from the value implied at sign-up. Any additional contacts came at an extra cost, and I can only imagine how expensive it would be to acquire even 1,000.

official · 2026-10-11

Base plans include only ~50 contacts/emails per month — inadequate for real prospecting without add-on purchases

3

Multichannel Features Locked Behind Paid Plan — No Free Trial

high addon

LinkedIn automation and multi-channel sequences — core reasons users consider Reply.io — are bundled exclusively into the Multichannel plan and cannot be evaluated without paying. The advertised 'free trial' does not include multichannel functionality, forcing users to purchase the plan just to test it.

trustpilot · 2025-12-26

The Multichannel functionality—which is one of the main reasons anyone would consider this platform—is not available as a trial or add-on. It is bundled into the Multichannel plan, meaning the only way to “try” it is by paying.

trustpilot · 2025-12-26

Reply.io advertises a “free trial” that is fundamentally misleading. In reality, you cannot properly evaluate the product unless you pay upfront.

4

Unauthorized LinkedIn Add-on Charges

high addon

Multiple users report being billed for LinkedIn automation subscriptions they never explicitly authorized, with no prior invoice notification. Charges appeared without consent and refunds were refused.

trustpilot · 2024-10-04

We were charged without our prior approval, and there was no reminder or notification that an invoice had been generated or that a payment was scheduled. To make matters worse, we were billed for a LinkedIn subscription that we never signed up for, which feels deceptive and completely unacceptable.

trustpilot · 2024-10-04

we were billed for a LinkedIn subscription that we never signed up for, which feels deceptive and completely unacceptable.

5

Annual Contract Lock-in with Strict No-Refund Policy

high migration

Reply.io aggressively upsells annual contracts. Once signed, refunds are refused even for completely unused service. Users also report being auto-renewed after requesting cancellation, with Reply.io requiring the exact phrase 'non-renewal' to stop billing — general cancellation requests are reportedly ignored.

trustpilot · 2024-10-28

they'll probably convince you to purchase their annual contract because they know if you were going to pay monthly their churn would be so high they'd be out of business.

trustpilot · 2023-09-08

they renewed our annual subscription as we didn't use the specific term 'non-renewal' despite an email thread highlight we no longer used the software and didn't want any more payments to be made.

6

Free Trial Requires Upfront Payment to Properly Evaluate

medium addon

Reply.io advertises a free trial, but at least one user reports being unable to properly test the software without paying upfront. The base plans appear to restrict contact or email volume severely enough that meaningful evaluation requires purchasing a paid plan immediately.

trustpilot · 2025-12-26

🚨 SCAM ALERT 🚨 They advertise a "free trial" that is nothing but a trap. You cannot properly test the software unless you pay upfront. I paid only to evaluate it, used ZERO credits, and requ... See more

7

Non-Native HubSpot Integration — Slow Sync and Workarounds Required

medium integration

Reply.io's HubSpot integration is not natively bi-directional, meaning data sync between the two platforms is slow. Teams that depend on HubSpot as their primary CRM should budget additional setup time and may need middleware or manual workarounds to keep data in sync.

trustpilot · 2025-11-06

Reply.io is great as a stand alone but shitty when its integrated with a database like Hubspot because its not a native bi-directional integration, it takes time. Their tech support is lacking and tak... See more

8

Multichannel Features Require Purchasing the Multichannel Plan to Evaluate

high addon

LinkedIn, WhatsApp, and multi-touch automation are not available during the free trial unless you purchase the Multichannel plan ($89/month) upfront. Users who want to evaluate these core features — often the primary reason for choosing Reply.io — must pay before they can assess fit, with no refund available if the product doesn't meet expectations.

trustpilot · 2025-12-26

Reply.io advertises a "free trial" that is fundamentally misleading. In reality, you cannot properly evaluate the product unless you pay upfront. The Multichannel functionality—which is one of the main reasons anyone would consider this platform—is not available as a trial or add-on. It is bundled into the Multichannel plan, meaning the only way to "try" it is by paying.

trustpilot · 2025-12-26

I paid only to evaluate it, used ZERO credits, and requested a refund shortly after.

9

Aggressive Auto-Renewal Requiring Exact 'Non-Renewal' Language to Cancel

critical compliance

Reply.io auto-renews annual contracts and requires the specific term 'non-renewal' to cancel. General statements about no longer using the software or requesting no further payments are not honored. Multiple users report being charged for full annual renewals months or years after believing they had cancelled.

trustpilot · 2023-09-08

they renewed our annual subscription as we didn't use the specific term 'non-renewal' despite an email thread highlight we no longer used the software and didn't want any more payments to be made.

trustpilot · 2025-06-16

Reply.io is charging my credit cards after 2 years of cancellation. This is a fraudulent foreign company. Be careful with your credit cards.

10

Email Warm-Up Tool (Mailtoaster) Not Included in Any Plan

medium addon

Email deliverability warm-up is a prerequisite for effective cold outreach, but Mailtoaster — Reply.io's email warm-up product — is not bundled with any Reply.io plan. A separate ~$29/month Mailtoaster subscription is required, raising the true entry cost from $49/month to approximately $78/month on the Email Volume plan.

official · 2026-10-11

Email warm-up (Mailtoaster) is not included in any plan and requires a separate ~$29/month subscription

Reported Oct 2026; current pricing is from $89/user/mo (verified Nov 5, 2026).

11

No-Refund Policy — Free Trial Requires Paid Plan to Evaluate Properly

high support

Reply.io markets a free trial, but users report being unable to properly evaluate the platform without purchasing a paid plan upfront. Users who paid for evaluation and found the product unsuitable have reported being denied refunds. The no-refund policy applies from the first charge, making the 'free trial' effectively a non-refundable first payment for users who need to test core features.

trustpilot · 2025-12-26

🚨 SCAM ALERT 🚨 They advertise a "free trial" that is nothing but a trap. You cannot properly test the software unless you pay upfront. I paid only to evaluate it, used ZERO credits, and requ...

12

HubSpot Integration Is Not Natively Bi-Directional

medium integration

Reply.io's HubSpot integration does not sync data natively in both directions. Users report the integration is slow and unreliable for maintaining CRM data consistency. Teams relying on HubSpot as their system of record may require additional middleware tools or manual reconciliation to compensate, adding both cost and operational overhead.

trustpilot · 2025-11-06

Reply.io is great as a stand alone but shitty when its integrated with a database like Hubspot because its not a native bi-directional integration, it takes time. Their tech support is lacking and tak...

13

Multichannel Features (LinkedIn, WhatsApp, Calls) Locked Behind $89/Month Plan

medium addon

LinkedIn automation, WhatsApp messaging, and calling sequences are not available on the entry-level Email Volume plan ($49/month). Accessing these channels requires the Multichannel plan at $89/month per user, nearly doubling the base cost. Users evaluating the full platform during the free trial cannot assess these capabilities without purchasing the Multichannel plan.

official · 2026-10-11

Multichannel features (LinkedIn, WhatsApp, calls) not accessible without purchasing the Multichannel plan

Frequently Asked Questions

01 What hidden costs should I budget for with Reply.io?

Beyond the license fee, budget for: Mailtoaster Email Warm-Up Not Included — Sold Separately ($29/month); Base Plan Contact/Email Sending Limit (50/month) (15-30% of license costs); Multichannel Features Locked Behind Paid Plan — No Free Trial ($40/user/month); Unauthorized LinkedIn Add-on Charges (5-15% of license costs); Annual Contract Lock-in with Strict No-Refund Policy ($588-$1,992 (source dated Jun 2025)); Free Trial Requires Upfront Payment to Properly Evaluate ($49-$89); Non-Native HubSpot Integration — Slow Sync and Workarounds Required (5-15% of license costs); Multichannel Features Require Purchasing the Multichannel Plan to Evaluate ($89/month); Aggressive Auto-Renewal Requiring Exact 'Non-Renewal' Language to Cancel ($588-$1,992 (source dated Jun 2025)); Email Warm-Up Tool (Mailtoaster) Not Included in Any Plan ($29/month); No-Refund Policy — Free Trial Requires Paid Plan to Evaluate Properly ($49-$89); HubSpot Integration Is Not Natively Bi-Directional (5-15% of license costs); Multichannel Features (LinkedIn, WhatsApp, Calls) Locked Behind $89/Month Plan ($40/user/month). Exact totals depend on your deployment size and negotiated terms.

02 Does Reply.io charge for implementation?

Implementation costs for Reply.io vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Reply.io support cost?

Reply.io markets a free trial, but users report being unable to properly evaluate the platform without purchasing a paid plan upfront. Estimated impact: $49-$89.

04 Are there overage or storage costs with Reply.io?

At least one user reports the base paid plan includes only 50 contacts or emails per month — wholly insufficient for any meaningful outreach campaign. Additional contacts cost extra, making the platform effectively unusable at the advertised entry price without purchasing add-on contact volume. Estimated impact: 15-30% of license costs.

05 What add-ons cost extra with Reply.io?

Add-on pricing for Reply.io varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — Explore Reply.io

Check current Reply.io pricing

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