Kixie vs Reply.io Pricing (2026) — Compared
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Kixie vs Reply.io

Sales Engagement pricing comparison · 2026 · Updated April 2026

Kixie uses custom pricing, while Reply.io ranges from $49–$166/user/month. These products use different pricing models ( vs ), so a direct price comparison isn't meaningful — costs depend on usage volume and mix.

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See pricing on each vendor's site
Above-the-fold path — each link opens the vendor's pricing page in a new tab.
Visit Kixie pricing Affiliate partner — does not affect ranking.
Visit Reply.io pricing Affiliate partner — does not affect ranking.
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2 products · Sales Engagement
Side-by-side · live
Kixie
Kixie is a sales engagement platform offering power dialing, local presence calling, and C
verified 5w ago
View pricing →
Reply.io
Reply.
verified 12d ago
View pricing →
Estimated license cost
at 25 seats
List price × seats. Click a tier below to lock it.
Custom pricing
Custom
all tiers are quote-only
Multichannel
$27K/yr
year 1 license · $89/seat
REF · 01

Sources & confidence

Every dollar amount and contract clause below traces back to a sourced fact. We don't manufacture composite scores.

Where this data comes from
Vendr · TrustRadius · Reddit · BBB · official docs
Sources 64 sourced facts
58 hidden-cost · 3 contract · 3 review platforms
Last verified 1mo ago
Confidence High confidence
Sources 14 sourced facts
10 hidden-cost · 3 contract · 1 review platform
Last verified 1w ago
Confidence Medium confidence
REF · 02

Plans at a glance

Every tier per product. Lock one to drive the cost row above and reveal a tier-specific outbound CTA.

Tier ladder
Click a tier to lock the cost row to it. Locking surfaces a tier-specific Visit CTA.
REF · 03

Hidden costs

Each cost is severity-ranked, with the dollar range quoted from its source (Vendr, Reddit, TrustRadius, BBB, official docs) — never our estimate.

Beyond the sticker
Severity-ranked, sourced
5 documented
  • Unlimited Calling Upgrade
    80-100% of license costs
    3 sources
  • SMS Capabilities May Require Additional Fee
    5-10% of license costs
    1 source
  • Pricing Bait-and-Switch
    10-30% of license costs
    1 source
  • Reliability and Performance Issues
    5-15% of license costs
    3 sources
  • Annual Contract Lock-In
    100% of annual contract value if cancellation is denied
    2 sources
5 documented
  • Mandatory Email Warm-up via Mailtoaster (Separate Subscription)
    $29/user/month
    1 source
  • Base Plan Contact/Email Sending Limit (50/month)
    15-30% of license costs
    1 source
  • Multichannel Features Locked Behind Paid Plan — No Free Trial
    $40/user/month
    2 sources
  • Unauthorized LinkedIn Add-on Charges
    5-15% of license costs
    1 source
  • Annual Contract Lock-in with Strict No-Refund Policy
    $588-$1,992
    3 sources
REF · 04

Contract terms

The fine print, surfaced. Green = buyer-friendly. Each clause backed by a quoted source.

Kixie
Reply.io
Auto-renewal
Yes
Yes
Cancellation
No published cancellation window; canceling the renewal payment directly (rather than completing Kixie's off-boarding process) has been reported to trigger immediate account deletion with no refund for the remaining prepaid term
Must use the exact phrase 'non-renewal'; general cancellation requests are reportedly ignored
Commitment
1 year
Annual (aggressively upsold over monthly)
Price escalation
No published schedule; all pricing is custom-quoted and not publicly disclosed
No published schedule; users report unexpected charges and billing additions (e.g. LinkedIn add-ons) without consent
Can downgrade
No
REF · 05

What users say

Aggregated, with sample sizes. We use whichever review platform has data.

User reviews
TrustRadius · Trustpilot · G2
TrustRadius
8.6out of 5 (17)
Trustpilot
1.3out of 5 (21)
G2
4.8out of 5 (865)
Best for
Individual sales professionals
Watch out
Customer support is nearly nonexistent — no phone line, responses take days or never arrive, AI chatbot does not match platform settings
Trustpilot
4.72out of 5 (25)
Best for
Solo reps and small teams focused on email-only outreach
Watch out
Free trial is deceptive — cannot properly evaluate the software without paying upfront
Decide
Get a quote from each vendor
Each link opens the vendor's pricing page in a new tab.
Visit Kixie pricing Affiliate partner — does not affect ranking.
Visit Reply.io pricing Affiliate partner — does not affect ranking.
License cost is computed from publicly listed plans (real math, list price × seats). Median annual cost is from Vendr's deal flow when available — see source badges. Hidden costs and contract terms each cite their own sources. We do not invent composite scores.
Sales Engagement

Kixie

Custom pricing
/user/month (base rates unpublished)
3 plans
Full pricing breakdown →
VS
Sales Engagement

Reply.io

$49–$166
/user/month
4 plans
Full pricing breakdown →

Different Pricing Models

Direct price comparison isn't meaningful here — Kixie uses pricing while Reply.io uses pricing. Your actual cost will depend on usage volume, team size, or both. Here's each product in its native unit.

Kixie

Custom pricing
See full Kixie pricing →
vs

Reply.io

$49–$166 / user/month
See full Reply.io pricing →

Kixie and Reply.io are sales engagement platforms with very different specializations. Kixie is built around phone-first outreach — power dialing, SMS, voicemail drop, and CRM-connected calling. Reply.io is built around multichannel sequences — email, LinkedIn, and calls orchestrated through AI-powered automation. Your choice depends on whether your sales motion is phone-led or multichannel.

Kixie offers three transparent tiers: Integrated at $35/user/month, Professional at $65/user/month, and Outbound PowerDialer at $95/user/month (all billed annually). Enterprise pricing is custom. Reply.io starts at $49/month for the Email Volume plan (not per-user), $89/month for Multichannel, $500/month for AI SDR, and $210/month for the Agency plan.

The pricing models differ: Kixie charges per user with calling-focused features at each tier, while Reply.io charges per plan with email volume or multichannel capabilities. For a solo SDR focused on phone outreach, Kixie at $35-$95/user/month is purpose-built and cost-effective. For teams running email-first or multichannel campaigns at scale, Reply.io's Email Volume plan at $49/month offers strong value without per-user scaling.

Plan-by-Plan Pricing

Plan Kixie Reply.io
Professional Plan Custom $49 /user/month
Single-Line PowerDialer Custom $89 /user/month
Multi-Line PowerDialer Custom $139 /user/month
Agency $166 /month

Cost at Scale

Total cost of ownership — licenses, implementation, and hidden costs included.

Kixie

2 scenarios
~$5,000/year for 5 seats
5-Seat SDR Team (Annual)
~$912/year for 1 seat
Single Seat (Annual)

Reply.io

5 scenarios
$936/year ($49/month Email Volume + $29/month Mailtoaster = $78/month)
Solo SDR: Email-Only Outreach
$1,416/year
Small Team: Multichannel Outreach
per user ($89/month Multichannel + $29/month Mailtoaster = $118/month)
$2,016/year
AI-Assisted Outreach: AI SDR Plan
per user ($139/month AI SDR + $29/month Mailtoaster = $168/month)
See all 5 scenarios →

What Users Say

Kixie

G2
4.8out of 5 (865)
Trustpilot
1.3out of 5 (21)
TrustRadius
8.6out of 10 (17)
Top complaints
  • Customer support is nearly nonexistent — no phone line, responses take days or never arrive, AI chatbot does not match platform settings
  • Cancellation is deliberately obstructed with no self-serve option and an off-boarding survey that never arrives
  • Annual billing is deceptively presented as monthly pricing during sales, with strict no-refund enforcement after signing

Reply.io

Trustpilot
4.72out of 5 (25)
Top complaints
  • Free trial is deceptive — cannot properly evaluate the software without paying upfront
  • HubSpot integration is not native bi-directional, causing slow and unreliable data sync

Hidden Costs

Beyond the sticker price — what catches buyers off guard.

Kixie 31 hidden costs

high
Unlimited Calling Upgrade 80-100% of license costs
low
SMS Capabilities May Require Additional Fee 5-10% of license costs
medium
Pricing Bait-and-Switch 10-30% of license costs
high
Reliability and Performance Issues 5-15% of license costs
high
Annual Contract Lock-In 100% of annual contract value if cancellation is denied
See all Kixie hidden costs →

Reply.io 7 hidden costs

high
Mandatory Email Warm-up via Mailtoaster (Separate Subscription) $29/user/month
critical
Base Plan Contact/Email Sending Limit (50/month) 15-30% of license costs
high
Multichannel Features Locked Behind Paid Plan — No Free Trial $40/user/month
high
Unauthorized LinkedIn Add-on Charges 5-15% of license costs
high
Annual Contract Lock-in with Strict No-Refund Policy $588-$1,992
See all Reply.io hidden costs →

Contract Terms

Term Kixie Reply.io
Auto-renewal Yes Yes
Cancellation No published cancellation window; canceling the renewal payment directly (rather than completing Kixie's off-boarding process) has been reported to trigger immediate account deletion with no refund for the remaining prepaid term Must use the exact phrase 'non-renewal'; general cancellation requests are reportedly ignored
Minimum commitment 1 year Annual (aggressively upsold over monthly)
Price escalation No published schedule; all pricing is custom-quoted and not publicly disclosed No published schedule; users report unexpected charges and billing additions (e.g. LinkedIn add-ons) without consent
Can downgrade No

Continue researching

Our Verdict

Choose Kixie if phone outreach is central to your sales process. At $35-$95/user/month, Kixie's power dialer, voicemail drop, SMS, and local presence features are purpose-built for high-volume calling. The CRM integrations with HubSpot, Salesforce, and Pipedrive are deep and immediate. Kixie is the clear choice for inside sales teams, appointment setters, and any role where daily call volume matters.

Choose Reply.io if your outreach is multichannel — combining email, LinkedIn, and calls in automated sequences. Starting at $49/month for email automation, Reply.io scales to $89/month for full multichannel with AI writing assistance. The built-in B2B contact database reduces dependence on separate prospecting tools. Reply.io is better for SDR teams running sophisticated, multi-touch sequences rather than pure phone campaigns.

Frequently Asked Questions

01 How does Kixie pricing compare to Reply.io?

Kixie charges $35-$95/user/month (annual) focused on calling features. Reply.io charges $49-$500/month for email and multichannel sequences. For a single user doing phone outreach, Kixie is $35-$95/month. For email-first outreach, Reply.io's $49/month Email Volume plan is cheaper and not per-user. The two platforms serve different primary channels.

02 Can Kixie do email outreach like Reply.io?

No. Kixie specializes in phone, SMS, and voicemail — it does not include email sequencing capabilities. Reply.io includes email sequences, LinkedIn automation, and can incorporate phone steps. If you need email outreach, Reply.io or a dedicated email tool is required alongside Kixie.

03 Does Reply.io include a dialer like Kixie?

Reply.io includes basic calling capabilities in its multichannel sequences, but it is not a power dialer. Kixie's power dialer supports multi-line dialing, voicemail drop, local presence, and SMS — features purpose-built for high-volume phone campaigns that Reply.io's call integration cannot match.

04 Which is better for a high-volume calling team?

Kixie, without question. The Outbound PowerDialer plan at $95/user/month includes multi-line power dialing, automated voicemail drops, local presence dialing, SMS templates, and deep CRM integration. Kixie is designed for teams making 50-200+ calls per day. Reply.io's calling feature is supplementary, not its core strength.

05 Can I use Kixie and Reply.io together?

Yes. Some teams use Reply.io for email and LinkedIn sequences while using Kixie for dedicated phone outreach. This gives best-in-class capabilities on both channels. The combined cost ($35-$95/user for Kixie + $49-$89/month for Reply.io) may be justified for teams with sophisticated multichannel playbooks.