Reply.io Pricing 2026

The Email Volume plan is the lowest-cost option at $49/user/month (billed annually). It covers email sequences, sending, tracking, and reply detection — but does not include LinkedIn or phone automation, which require the Multichannel plan at $89/user/month.

Reply.io does not offer a permanent free plan. A 14-day free trial is available, though users have noted that sending volume is restricted during the trial period, which can limit how thoroughly the platform can be evaluated before purchasing.

The Multichannel plan at $89/user/month adds LinkedIn automation, calling steps, and additional data credits on top of everything in the Email Volume plan. It's the minimum plan required for outreach sequences that go beyond email.

Reply.io's Email Volume plan at $49/user/month sits in a competitive range for sales engagement tools. Comparable platforms like Outreach and Salesloft are generally higher-priced and aimed at enterprise teams, while tools like Instantly and Lemlist offer lower entry points but with more limited feature sets. Reply.io's $89/user/month Multichannel plan is a common comparison point for teams evaluating multi-channel sequencing options.

The 14-day trial is advertised as free, but multiple users report it is misleading. Multichannel features — LinkedIn automation and multi-channel sequences — are exclusively available on the paid Multichannel plan ($89/month) and cannot be evaluated without paying. If multichannel is your use case, you will need to purchase a plan to test it, and Reply.io's refund policy is a blanket refusal.

No. Reply.io does not include email domain or inbox warm-up in any plan. Users must separately subscribe to Mailtoaster — a service owned by the same founder — at approximately $29/month. Without warm-up, cold email deliverability from new domains will be poor. This additional cost is not disclosed prominently at signup.

Users report that vague cancellation requests are ignored. To avoid auto-renewal, you must use the explicit phrase 'non-renewal' in writing. Even then, at least one user reports being charged two years after cancellation. Document all cancellation communications and monitor your billing statements after cancelling.

At least one user reports the base paid plan included only 50 contacts/emails per month — inadequate for serious prospecting. Additional contacts cost extra. Confirm the exact contact and email sending limits before subscribing, and get the per-contact overage cost in writing.

Integration with HubSpot is not native or fully bi-directional. At least one user describes it as slow and frustrating, noting it 'takes time' to sync and that complex problems are difficult to resolve through support. Teams relying heavily on HubSpot for CRM data should validate the integration thoroughly before committing.

Multiple users report unreliable sequence timing — emails and tasks executing at random intervals rather than the configured schedule. One reviewer noted sequences with tasks set 3 days apart would execute inconsistently, with some contacts receiving long delays between steps. This is a frequently cited complaint alongside general platform bugs.

Reply.io supports multichannel outreach including email, LinkedIn automation, WhatsApp, and calls. Email-only automation is available on the Email Volume plan ($49/month). Multichannel sequences — combining LinkedIn, WhatsApp, calls, and email — require the Multichannel plan ($89/month) or higher.

The Email Volume plan ($49/month) reportedly includes only approximately 50 contacts/emails per month — described by users as 'completely inadequate for any serious prospecting.' Additional contacts cost extra. If your outreach volume exceeds 50 prospects per month, plan for significant add-on costs beyond the base plan price, or evaluate whether a higher-tier plan better fits your needs.

You must use the explicit term 'non-renewal' when cancelling. General statements such as 'we no longer use the software' or 'please stop all payments' are not accepted as valid cancellation requests and have resulted in users being auto-renewed for full annual contracts. Always cancel in writing via email, use the phrase 'non-renewal,' and request written confirmation from Reply.io.

No. Email warm-up via Mailtoaster is not included in any Reply.io plan and must be purchased separately at approximately $29/month. This add-on is effectively required for maintaining inbox deliverability when running cold outreach campaigns.

Reply.io's no-refund policy applies from the first charge. Users who purchased a plan to evaluate the product and found it unsuitable have reported being denied refunds. It is important to thoroughly evaluate your requirements during the 14-day trial period before purchasing, as post-payment refunds are not typically granted.