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Confluence costs Free to $12.30 per user/month as of June 2026, with 4 plans available including a free tier. Plans: Free (free), Standard at $6.4/user/month, and Premium at $12.3/user/month. Enterprise pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: Yes

Confluence offers 4 pricing tiers: Free, Standard, Premium, Enterprise. A free plan is available. Paid plans include Standard at $6.4/per user/month (billed annually for 100 users), Premium at $12.3/per user/month (billed annually for 100 users). The Standard plan is growing teams needing advanced collaboration, permissions, and more storage capacity.

Last verified: | Sources: 1 pricing pages and reviews
+70% above list price
Know Before You Buy — Try Confluence Free

Confluence true cost runs 70% above the listed $0-$12.3/user/month price as of June 2026. For a 25-person team, expect ~$4,769 in year-one costs vs the $2,805 base license. Key hidden costs: 10-user minimum billing requirement, difficult account cancellation and deletion, snowballing costs across atlassian suite. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

10-User Minimum Billing Requirement

critical support

Confluence charges for a minimum of 10 users even if you only have 1-9 users. For Standard, this means paying $64/month minimum instead of the advertised $6.40/user. For Premium, you pay $123/month minimum instead of $12.30/user. This pricing structure is not prominently disclosed and can result in paying up to 10x the expected cost for small teams.

reddit

the price is per user for a team of up to 10, meaning that you pay for ALL 10 users! The prices I found are $6.05 per user for Standard and $11.55 for Premium, so it's $60.50 monthly for Standard and $115.50 for Premium!

2

Difficult Account Cancellation and Deletion

high support

Users report extreme difficulty canceling subscriptions or deleting accounts. Multiple users describe spending hours trying to cancel, with the system blocking deletion requests and forcing them through support channels that are unresponsive or provide conflicting information. Free trial accounts can auto-convert to paid subscriptions.

trustpilot

I spent 2 minutes to create an account which I regretted instantly and spent the next 2 hours trying to find out how to 1. Cancel my free trial 2. Delete my organisation 3. Delete my account

trustpilot

Atlassian makes it virtually impossible to delete a trial account. What will happen to the unsuspecting trial customer is that your free account will convert into a paid subscription.

3

Snowballing Costs Across Atlassian Suite

high integration

When combining Confluence with other Atlassian products (Jira, add-ons), costs compound rapidly. Users report pricing that 'snowballs' as they add products and user seats, with each product requiring separate per-user licensing that multiplies total costs.

hn

Jira, HipChat and Confluence are really nice tools, but pricing seems to just snowball.

reddit

Are you familiar with their pricing model? Sure you might be at a semi decent price per user for the Jira product. Now imagine you add a test suite add on for your 10 QA users in a several thousand user org, each of which is costing you another test suite license. Now consider that most legs are using multiple add-ons, Confluence, JSM... Its a huge money suck.

Example: True Cost for 25 Users

License (25 × $9.350000000000001 × 12) $2,805/yr
10-User Minimum Billing Requirement +$64/month minimum
Difficult Account Cancellation and Deletion +Variable - forced subscriptions
Snowballing Costs Across Atlassian Suite +50-200% increase when bundling products
Estimated Year 1 Total ~$4,769
That's roughly 1.7× the advertised license price. The median Confluence contract is $848/yr across 63 Vendr purchases.

Frequently Asked Questions

01 What hidden costs should I budget for with Confluence?

Beyond the license fee, budget for: 10-User Minimum Billing Requirement ($64/month minimum); Difficult Account Cancellation and Deletion (Variable - forced subscriptions); Snowballing Costs Across Atlassian Suite (50-200% increase when bundling products). Total ownership typically runs 70% higher than the listed price.

02 Does Confluence charge for implementation?

Implementation costs for Confluence vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Confluence support cost?

Confluence charges for a minimum of 10 users even if you only have 1-9 users. For Standard, this means paying $64/month minimum instead of the advertised $6. Estimated impact: $64/month minimum.

04 Are there overage or storage costs with Confluence?

Overage and storage policies for Confluence depend on tier limits. Check the sourced cost breakdown above for verified data.

05 What add-ons cost extra with Confluence?

Add-on pricing for Confluence varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Now You Know the Real Cost — Try Confluence Free