Price checkPer seat
BASIC$29/user/moSELECT$38/user/moENTERPRISE$44/user/mo
See all 3 plans

All IT Glue Plans & Pricing

Plan Monthly Annual Best For
View all features by plan (compare side-by-side)

BASIC

  • 5 user minimum
  • Unlimited organizations & documentation
  • One integration
  • One-way PSA/CRM & RMM sync
  • Password management
  • SSO
  • API access
  • AI-powered SOP generator
  • Runbooks

SELECT

  • 5 user minimum
  • All Basic features
  • Two integrations
  • Two-way PSA/CRM sync

ENTERPRISE

  • 5 user minimum
  • Unlimited integrations
  • Two-way PSA/CRM sync
  • All features from lower tiers
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What does IT Glue actually cost you?

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Tier
Billing
Your projected cost$725per month · $29/seat × 25seats
Year 1 license$8.7K12 months at this rate
At a glance

List price by tier (annualized, per seat)

Per-seat list price across IT Glue's plans, annualized. Custom-priced tiers show a hatched bar.

BASIC$348/yr
SELECT$456/yr
ENTERPRISE$528/yr
Real-world benchmark

Buyers actually pay a median of $2.0K/yr for IT Glue contracts (Vendr deal flow, n=5). That's a contract total — the more seats, the more leverage to negotiate down.

Quick Answer
Last verified:
Estimate

IT Glue pricing: BASIC $29, SELECT $38, ENTERPRISE $44/user/mo. Plans: BASIC at $29/user/month, SELECT at $38/user/month, and ENTERPRISE at $44/user/month. The median contract is $2,040/year based on 5 buyer-reported purchases (Vendr).

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

IT Glue offers 3 pricing tiers: BASIC, SELECT, ENTERPRISE. Paid plans include BASIC at $29/user/month, SELECT at $38/user/month, ENTERPRISE at $44/user/month. The SELECT plan is growing organizations needing more integrations.

Compared to other it documentation software, IT Glue is positioned at the budget-friendly price point.

  • Median contract: $2,040/yr from 5 purchases Precise
    • 0
  • 1 documented hidden costs beyond list price
  • Contracts auto-renew — 30 to 60 days before the end of the relevant term
Last verified:

How much does IT Glue cost?

IT Glue has 3 paid plans costing $29–$44/user/mo. Plans include BASIC at $29/user/month, SELECT at $38/user/month, ENTERPRISE at $44/user/month.

IT Glue Pricing Overview

IT Glue pricing: BASIC $29, SELECT $38, ENTERPRISE $44/user/mo. The BASIC plan costs $29/user/month, best for smaller teams starting with it documentation. The SELECT plan costs $38/user/month, best for growing organizations needing more integrations. The ENTERPRISE plan costs $44/user/month, best for large enterprises requiring unlimited integrations.

IT Glue contracts auto-renew, with a 36-month (3-year) contract term minimum commitment, requiring 30 to 60 days before the end of the relevant term notice to cancel.

The median IT Glue customer pays $2,040/year based on 5 buyer-reported purchases (Vendr).

There are at least 1 documented hidden costs beyond IT Glue's list price, including implementation, training, and add-on fees.

This pricing was last verified in October 28, 2026.

See IT Glue Plans

IT Glue pricing starts at $29/user/month for the Basic plan, with a required 5-user minimum ($145/month minimum). The Select plan costs $38/user/month, while the Enterprise plan is $44/user/month. IT Glue is designed specifically for Managed Service Providers (MSPs) to securely store and manage client documentation, passwords, and network information across multiple organizations.

How IT Glue Pricing Compares

Compare IT Glue pricing against top alternatives in IT Documentation.

BookStack Custom pricing Compare → Confluence $0.0-$10.44/user/mo Compare → Hudu $0-$30/user/mo Compare →

Compare IT Glue vs Alternatives

Before committing to IT Glue, compare pricing with these 3 alternatives in the same category.

VSBookStack
Custom

General users

Full comparison
VSConfluence
From $0.0/user/mo

Small teams and startups looking to centralize documentation without upfront costs

Full comparison
VSHudu
Free

Testing Hudu

Full comparison

All IT Glue alternatives & migration guides

What Companies Actually Pay for IT Glue

The median IT Glue buyer pays $2,040/year based on 5 buyer-reported purchases (Vendr).

What companies actually pay $2,040/yr Median across 5 buyer-reported purchases (Vendr) Precise
0
Review scores
TrustRadius 8.8out of 10 (110)
Third-party review aggregates, as of Mar 2026
Top pricing complaints
Slow and clunky interfaceOutdated user interface designSteep learning curve for new usersPassword manager inferior to competitors like LastPass or RoboForm
Source: Vendr buyer data — median of 5 purchases reported to Vendr. Buyer-reported estimates, not verified by CostBench or the vendor; savings reflect discounts buyers reported.

How IT Glue Pricing Compares

Software Starting Price Top Price
IT Glue $29/user/month $44/user/month
BookStack Custom Custom
Confluence Free $11.16/user/month
Hudu $30/user/month $30/user/month
Tettra $8/user/month $8/user/month
IT Glue (Kaseya) $29/user/month $453/user/month

Detailed pricing comparisons:

Browse all IT Documentation pricing →

1 IT Glue Hidden Costs Beyond the List Price

Beyond the listed price, IT Glue has at least 1 documented hidden costs that can significantly increase total cost of ownership.

Watch for 1 hidden costs
  • 5-User Minimum Requirement $145-$220/month minimum
    medium 1 source
    TrustRadius “Starting at $29 per month per user (5 user minimum)”
Tip

Ask your IT Glue sales rep about these costs upfront. Getting them in writing before signing can save you from surprise charges later.

Full hidden costs breakdown →

Intelligence sourced from 3 independent sources
TrustRadius Enterprise reviews grounded summary Vendr Verified buyer transactions
Key claims include inline source attribution. Data verified against multiple independent sources. 8 source citations total.

IT Glue Contract Terms

IT Glue contracts auto-renew. Changes require 30 to 60 days before the end of the relevant term. These terms are sourced from verified buyer experiences.

Contract Terms
Auto-Renewal Yes
Cancellation Notice 30 to 60 days before the end of the relevant term
Minimum Commitment 36-month (3-year) contract term
Based on 2 verified sources

How to Negotiate IT Glue Pricing

IT Glue contracts are negotiable. These 4 tactics are sourced from real buyer experiences and procurement specialists.

Negotiation Playbook 4 tactics
Leveraging Competitor Quotes medium success

Buyers often obtain quotes from alternative solutions to benchmark prices and gain leverage during negotiations.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFKyvOu-JAGbgfojOqd0um0cTiiGEag-HXgK3mACkYZ7y8GKHvg1DkSmCbBzGogh26hWqV5Ar0gznhzxbM2M4Avw0rgKus0dncqq2N7CIcr0VF1YGRRvr8G_lYncLGetWLyNEr4YKeD61oQow5T6ItJ5Poa_OzCSdGLQ9WszpQVj1d9yTcAtAdb7zjkExG2VG-wnNpZxaiStnIUbfIcnz0=
Questioning Value for Price Increases medium success

Asking vendors to justify price increases by demonstrating new value or features can put them on the defensive and potentially lead to a reduction.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFKyvOu-JAGbgfojOqd0um0cTiiGEag-HXgK3mACkYZ7y8GKHvg1DkSmCbBzGogh26hWqV5Ar0gznhzxbM2M4Avw0rgKus0dncqq2N7CIcr0VF1YGRRvr8G_lYncLGetWLyNEr4YKeD61oQow5T6ItJ5Poa_OzCSdGLQ9WszpQVj1d9yTcAtAdb7zjkExG2VG-wnNpZxaiStnIUbfIcnz0=
Seeking Fixed Pricing or Price Caps medium success

Buyers may inquire about locking in pricing for a multi-year term or negotiating caps on annual increases to avoid unpredictable costs.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFKyvOu-JAGbgfojOqd0um0cTiiGEag-HXgK3mACkYZ7y8GKHvg1DkSmCbBzGogh26hWqV5Ar0gznhzxbM2M4Avw0rgKus0dncqq2N7CIcr0VF1YGRRvr8G_lYncLGetWLyNEr4YKeD61oQow5T6ItJ5Poa_OzCSdGLQ9WszpQVj1d9yTcAtAdb7zjkExG2VG-wnNpZxaiStnIUbfIcnz0=
Highlighting Unused Features medium success

For smaller MSPs, pointing out that many advanced features designed for larger organizations are not being utilized can be a negotiation point against the perceived high cost.

https://vertexaisearch.cloud.google.com/grounding-api-redirect/AUZIYQFnMmVZU0HdgjLdPPEXkFPSYRNKfRqq2uWc5SufRTXj8r-TUXEl9lPhLPo6nmTbWYr3tkYwPXoym0SwgDHRPIYzEl-9k71tZaErD0pVzX-EJO9dudIwda03i8khZ0yzKFWKyqVFjpblK22reUo=
High success Medium Low / difficult

Full negotiation guide →

IT Glue Pricing FAQ

01 How much does IT Glue cost?

Pricing varies by plan. Check the official pricing page for current rates.

02 Does IT Glue have a free tier?

Check the pricing section above for free tier availability.

03 What are the main features of IT Glue?

Key features include the items listed in the pricing tiers above.

04 Is IT Glue worth the price?

Value depends on your specific needs and use case. Compare features across plans.

05 Is IT Glue suitable for non-MSP organizations?

IT Glue is primarily designed for Managed Service Providers (MSPs) with multiple clients. According to user reviews, it may not be well-suited for small organizations with only a single location to manage or businesses that aren't MSPs. The platform's strength lies in managing documentation and passwords across many different client organizations, making it less appropriate for single-company IT departments unless they have complex multi-site infrastructure.

06 How does IT Glue's password manager compare to dedicated solutions?

Based on user feedback, IT Glue's password management functionality is considered inferior to dedicated password managers like LastPass or RoboForm. While IT Glue does offer password storage with MFA/2FA support and recently added OTP tracking, users note that 'password managers like RoboForm or LastPass are miles ahead of IT Glue.' The password management is functional but not as mature or feature-rich as standalone solutions.

07 What is the minimum cost to get started with IT Glue?

IT Glue requires a minimum of 5 user licenses. With the Basic plan at $29/user/month, the minimum monthly cost is $145 (5 users × $29). For the Select plan at $38/user/month, the minimum is $190/month. This 5-user minimum can make IT Glue expensive for very small IT teams or MSPs just starting out.

Is this pricing incorrect? — we'll verify and update it.