Quick Answer
Last verified:
Medium confidence

Tellent costs $111 to $1.5K per month as of September 2026, with 5 plans available. Plans: HR Manage (HRIS) at $111/month, HR Grow (Performance) at $111/month, Recruitee Start (ATS) at $292/month, and Recruitee Advance (ATS) at $371/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Tellent offers 5 pricing tiers: HR Manage (HRIS), HR Grow (Performance), Recruitee Start (ATS), Recruitee Advance (ATS), Recruitee Optimize (ATS). Paid plans include HR Manage (HRIS) at $111/month (scales by employee count), HR Grow (Performance) at $111/month (scales by employee count), Recruitee Start (ATS) at $292/month. The HR Grow (Performance) plan is teams focused on employee development and performance management.

Tellent lists $111-$1485/month, but hidden costs like implementation and support add to the total as of September 2026. Key hidden costs: additional job slot fees, forced plan upgrades for small teams, no subscription pause — permanent data loss on cancellation. Verified from 1 sources by CostBench.

Hidden Costs Breakdown

1

Additional Job Slot Fees

high addon

Temporary increases to job slots incur significant fees. Adding just 2 additional job postings can cost hundreds of euros, with no flexible pricing for short-term needs.

trustpilot

I want to increase my job slots to just temporarily add 2 more jobs, and they bluntly inform me it will cost 827 euro!!

2

Forced Plan Upgrades for Small Teams

high addon

Small consultancies and teams may be required to purchase higher-tier plans even if they only need basic features, with sales refusing to offer lower-tier options.

trustpilot

Apparently if you are a consultancy company of 2 people you need to go for the highest pricing plan. Even if I explained multiple times that I don't need all those features only the basic one.

3

No Subscription Pause — Permanent Data Loss on Cancellation

critical migration

Tellent does not allow subscription pausing. Cancellation permanently deletes all account data including candidate records, workflows, and years of organizational history, with no proactive data export offered. Users report being told their 10+ years of data is lost with no alternative provided.

trustpilot

There is no way to pause a subscription. If you cancel, they have vague information about what happens to your account data and processes you took time to develop. In short, you should expect that everything will be deleted and you'll start from scratch if you think about hiring six months from now.

trustpilot

I have an email which was closed and asked to have the email switched to the backup on file. It has been 4 months of trying to do this with still no resolution. Was told if I can't access the old email all of my data (10+ years of it!) is lost and I need to start over. I was offered no credit or other option.

4

No Refunds for Unused Service

medium support

Tellent does not issue refunds even when the product goes unused during a billing cycle. Support delays can push customers past the billing cycle start, making refunds impossible.

trustpilot

Takes time to get an answer from the support. When you finally get an answer about what exactly happens when you cancel, then a new billing cycle has started and they will not issue a refund, although they can see you haven't used the product in the meantime.

5

Data Loss Risk

critical migration

Users report data loss during platform transitions and migrations, particularly after the Kiwi HR to Tellent rebrand. Lost data includes candidate profiles, job postings, and historical records.

trustpilot

This platform used to be great when it was Kiwi HR, but Tellent have made it bordeline unusable. They lost a load of our data, languages are inconsistent with no way to switch between them, and the wh... See more

6

Post-Cancellation Billing

high addon

Multiple users report being billed for new periods after confirming cancellation, requiring legal escalation to resolve. Support delays mean a new billing cycle may start before a cancellation confirmation is received.

trustpilot

We cancelled our account with recruitee.com because we no longer needed the product. Several weeks after the cancellation confirmation and also the confirmation that all data had been deleted, we received an invoice and debit for a new billing period.

trustpilot

Takes time to get an answer from the support. When you finally get an answer about what exactly happens when you cancel, then a new billing cycle has started and they will not issue a refund, although they can see you haven't used the product in the meantime.

7

Plan Minimum Requirements Not Aligned to Company Size

medium addon

Small businesses and consultancies report being forced into higher-tier plans regardless of actual feature needs, with no option to purchase only the features required.

trustpilot

Apparently if you are a consultancy company of 2 people you need to go for the highest pricing plan. Even if I explained multiple times that I don't need all those features only the basic one. So I don't recommend working with them.

8

Premium Features Require More Expensive Plans

medium addon

Many desirable features are gated behind more expensive tiers, meaning teams that want specific capabilities face step-change costs rather than incremental upgrades.

trustpilot

The UX is rather OK, although every somewhat nice feature requires a more expensive plan.

9

Forced Upgrade to Higher Plan for Basic Use Cases

high addon

Small companies and consultancies with simple needs are directed to higher-tier plans even when they only require basic functionality. Users report that sales teams refuse to accommodate requests for lower-tier access, resulting in paying for features that go entirely unused.

trustpilot

Apparently if you are a consultancy company of 2 people you need to go for the highest pricing plan. Even if I explained multiple times that I don't need all those features only the basic one. So I don't recommend working with them.

trustpilot

every somewhat nice feature requires a more expensive plan

10

Billing After Cancellation — Refunds Refused

high support

Multiple users report being invoiced and charged for a new billing period after receiving cancellation confirmation. Support delays mean that by the time a resolution is reached, a new billing cycle has already started and refunds are refused. Users have had to pursue legal action to resolve unauthorized charges.

trustpilot

We cancelled our account with recruitee.com because we no longer needed the product. Several weeks after the cancellation confirmation and also the confirmation that all data had been deleted, we received an invoice and debit for a new billing period.

trustpilot

Takes time to get an answer from the support. When you finally get an answer about what exactly happens when you cancel, then a new billing cycle has started and they will not issue a refund, although they can see you haven't used the product in the meantime.

11

Delayed Refund Policy Despite Inactivity

medium support

Support response delays mean cancellation requests extend into new billing cycles, and the company refuses refunds even when there has been no product usage during the disputed period.

trustpilot

Takes time to get an answer from the support. When you finally get an answer about what exactly happens when you cancel, then a new billing cycle has started and they will not issue a refund, although they can see you haven't used the product in the meantime.

12

Forced Tier Upgrades — Features Locked Behind Higher Plans

high addon

Users report being required to purchase higher-tier or even the highest plan even when only basic features are needed, with no option to buy only the functionality required. Advanced features are also gated behind more expensive plans, forcing upgrades for users who need specific capabilities.

trustpilot

Apparently if you are a consultancy company of 2 people you need to go for the highest pricing plan. Even if I explained multiple times that I don't need all those features only the basic one.

trustpilot

every somewhat nice feature requires a more expensive plan.

13

Add-On Costs for Extra Job Slots

high overage

Adding job slots beyond the plan-included limit incurs significant additional cost mid-contract. Users have been quoted over €800 to temporarily add just two extra job slots, making any hiring surge extremely expensive without renegotiating the base contract.

trustpilot

I want to increase my job slots to just temporarily add 2 more jobs, and they bluntly inform me it will cost 827 euro!!

14

Email-Only Support — No Phone Access

medium support

Tellent offers no phone support. Email-only support has response times averaging multiple days per reply, with some users reporting months of unresolved issues. This creates ongoing operational cost when platform problems (sync failures, LinkedIn posting errors, account access) go unresolved and require workarounds.

trustpilot

No phone number to call and emails average multiple days in between to be returned.

trustpilot

its impossible to get a human to speak to you. I have emailed and reported tickets constantly and no one gets back to me.

15

Job Slot Add-On Costs

high addon

Adding temporary job posting slots beyond the plan allocation is extremely expensive and charged on top of the existing annual contract. Users report being quoted disproportionately high prices for even minimal temporary increases.

trustpilot

I want to increase my job slots to just temporarily add 2 more jobs, and they bluntly inform me it will cost 827 euro!!

16

Automated Post-Trial Onboarding with Minimal Human Support

medium support

After the 18-day trial, onboarding transitions to an automated bot-driven process with limited access to human support. Users report difficulty getting account setup help and describe the support experience as unresponsive, with tickets going unanswered for days.

trustpilot

They give you a free trial, then the rest is automated with Bots, good luck trying to set up an account.

trustpilot

I have emailed and reported tickets constantly and no one gets back to me.

Frequently Asked Questions

01 What hidden costs should I budget for with Tellent?

Beyond the license fee, budget for: Additional Job Slot Fees ($827); Forced Plan Upgrades for Small Teams (30-50% of license costs); No Subscription Pause — Permanent Data Loss on Cancellation (5-15% of license costs); No Refunds for Unused Service ($111-$371); Data Loss Risk (10-20% of license costs); Post-Cancellation Billing ($292-$371/month unexpected charge); Plan Minimum Requirements Not Aligned to Company Size (20-50% of license costs); Premium Features Require More Expensive Plans ($79-$260/month additional); Forced Upgrade to Higher Plan for Basic Use Cases (20-40% of license costs); Billing After Cancellation — Refunds Refused ($292-$4,452); Delayed Refund Policy Despite Inactivity ($292-$371/user/month); Forced Tier Upgrades — Features Locked Behind Higher Plans (20-30% of license costs); Add-On Costs for Extra Job Slots ($200-$900); Email-Only Support — No Phone Access (5-10% of license costs); Job Slot Add-On Costs ($500-$2,000); Automated Post-Trial Onboarding with Minimal Human Support (5-15% of license costs). Exact totals depend on your deployment size and negotiated terms.

02 Does Tellent charge for implementation?

Implementation costs for Tellent vary by deployment size and customization. Contact the vendor or check our sourced hidden-cost breakdown above for verified figures.

03 How much does Tellent support cost?

Tellent does not issue refunds even when the product goes unused during a billing cycle. Support delays can push customers past the billing cycle start, making refunds impossible. Estimated impact: $111-$371.

04 Are there overage or storage costs with Tellent?

Adding job slots beyond the plan-included limit incurs significant additional cost mid-contract. Users have been quoted over €800 to temporarily add just two extra job slots, making any hiring surge extremely expensive without renegotiating the base contract. Estimated impact: $200-$900.

05 What add-ons cost extra with Tellent?

Add-on pricing for Tellent varies by feature. The sourced cost breakdown above lists any verified add-on costs we have.

Check current Tellent pricing

Prices and terms change; verify against the live pricing page.

See Tellent Pricing