Quick Answer
Last verified:
High confidence

Pylon costs $89 to $139 per seat/month as of November 2026, with 3 plans available. Plans: Professional at $89/seat/month, and Advanced at $139/seat/month. Custom pricing is available on request. Pricing depends on your chosen tier, contract length, and negotiated discounts.

Use the interactive pricing calculator to estimate your exact cost based on team size and requirements.

  • Free tier: No free tier available

Pylon offers 3 pricing tiers: Professional, Advanced, Enterprise. Paid plans include Professional at $89/seat/month, Advanced at $139/seat/month. The Advanced plan is teams that also support customers in microsoft teams or need a customer portal.

Last verified: | Sources: 4 pricing pages and reviews
Trial Only no free tier

No, Pylon does not offer a free plan as of November 2026. Paid plans start at $89/seat/month. Pricing verified from 4 sources by CostBench.

No Free Tier Available

Pylon does not offer a forever-free plan. We couldn't confirm whether Pylon offers a free trial; check the vendor's site.

Looking for Free Alternatives?

If a free tier is essential for your needs, consider exploring other help desk/support tools that offer generous free plans. Many competitors provide forever-free options suitable for individuals and small teams.

Browse Help Desk/Support Software →

Frequently Asked Questions

01 Does Pylon have a free plan?

No, Pylon does not offer a free tier. We couldn't confirm whether Pylon offers a free trial; check the vendor's site. Paid plans start at $89/seat/month.

02 What are free alternatives to Pylon?

If you need a free help desk/support solution, consider alternatives that offer generous free tiers. Many competitors in this space provide forever-free plans with basic features suitable for individuals and small teams.

03 How can I get the best deal on Pylon?

Without a free tier, maximize value by: asking about discounts, comparing monthly and annual billing, and starting with the lowest tier that meets your needs.

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