LiveAgent Pricing Calculator 2026
Estimate your total cost including hidden fees
The LiveAgent pricing calculator at CostBench estimates true total cost of ownership, factoring in implementation, support, training, and hidden costs that add ~41% beyond the advertised $15–$85/agent/month pricing.
Your actual LiveAgent cost depends on team size, tier selection, contract length, and add-ons. Enter your specifics below to get a personalized breakdown with Year 1 and ongoing costs.
- Base pricing: 4 tiers available, $15–$85/agent/month
- Annual savings: Typically 17% off with annual billing
- Implementation: $500–$2,000 per user
- Support fees: ~13% of license cost for premium support
- Training: $500 per user for onboarding and training
Compared to other help desk/support tools, LiveAgent is mid-market priced. Hidden costs typically add 41% to the advertised price across the industry.
LiveAgent pricing ranges from $15 to $85 per agent/month as of August 2026. LiveAgent offers 4 pricing tiers. Hidden costs include no refunds on annual prepaid plans, auto-renewal lock-in with junk-mail renewal notices, slow technical support causing extended downtime, which can add 30-60% to the base license fee. Pricing verified from 4 sources by CostBench.
Your Estimate
Cost Breakdown
Includes one-time costs (implementation, training)
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LiveAgent Pricing by Team Size
Here's what LiveAgent costs for different team sizes, based on the Small plan:
| Team Size | Monthly Cost | Annual Cost | Annual Savings |
|---|---|---|---|
| 5 agents | $95/mo | $900/yr | Save $240 |
| 10 agents | $190/mo | $1,800/yr | Save $480 |
| 25 agents | $475/mo | $4,500/yr | Save $1,200 |
| 50 agents | $950/mo | $9,000/yr | Save $2,400 |
| 100 agents | $1,900/mo | $18,000/yr | Save $4,800 |
| 250 agents | $4,750/mo | $45,000/yr | Save $12,000 |
| 500 agents | $9,500/mo | $90,000/yr | Save $24,000 |
Prices based on LiveAgent Small plan at $19/agent/month. Annual billing saves ~21% vs monthly. Verified July 2026.
Real-World LiveAgent Cost Examples
Small Team Setup
$45$45/month
3 support agents using Small plan with basic ticketing and live chat
Growing Business
$145$145/month
5 support agents using Medium plan with call center, automation, and SLA management
Enterprise Support
$690$690/month
10 support agents using Enterprise plan with all features and premium support
Small Team (5 Agents) — Small Plan, Annual
$900$900/year ($15/agent/month × 5 agents × 12 months)
A 5-agent support team on the Small plan with annual billing.
Current tier dataCompare at This Team Size
Frequently Asked Questions
01 How accurate is this LiveAgent pricing calculator?
This calculator uses official LiveAgent pricing data verified as of 2026-07-03. Hidden cost estimates are based on 4 verified cost categories from real user reports. Actual costs may vary based on negotiated discounts, specific feature requirements, and implementation complexity.
02 What hidden costs should I include in my LiveAgent budget?
Our calculator includes 4 verified hidden cost categories for LiveAgent: No Refunds on Annual Prepaid Plans, Auto-Renewal Lock-In with Junk-Mail Renewal Notices, Slow Technical Support Causing Extended Downtime, VoIP and Call Center Feature Unreliability. Toggle each to see how they affect your total cost.
03 Should I choose monthly or annual billing for LiveAgent?
Annual billing typically saves 15-20% compared to monthly rates. However, monthly billing provides flexibility if you're testing the platform or have fluctuating team sizes. Commit annually only once you've validated the tool fits your needs.
04 How do I know which LiveAgent tier I need?
Start with your must-have features. LiveAgent offers 4 tiers ranging from $15 to $85/agent/month. Entry tiers work for basic needs, while enterprise tiers add advanced security, customization, and support.
05 Can I negotiate LiveAgent pricing below calculator estimates?
Yes, LiveAgent pricing is negotiable, especially for larger deployments or multi-year commitments. See our negotiation guide for tactics.